Required Details for Water Conservation Grant application

Agricola

I registered with Irish Water in 2014 and received no further correspondence from them. I assumed as I am a Group Water Scheme user that would be it and the grant would be handled automatically in tandem with the Dept of Social Protection. I assumed wrong.

I have been speaking to the grant support helpline who advised me that they require an A/c number or Registration number, and a WPRN in order to action any grant application.
Im aware that the DSP are administering the grant application but they can not complete someone's application if THEY or the customer have not received any details from Irish Water.

Would appreciate a response from someone at Irish Water on this ASAP.

Agricola

Finally got through to IW on the phone this morning after a lot of searching found my account/reg no and WPRN. I called back the grant support team but they could find nothing on the system for this a/c no. They asked me to call back IW again. I had waited for 40 minutes the last time. Will need to PM details as I can't stay on the phone here.

trotskyite1

Agricola wrote: »

Finally got through to IW on the phone this morning after a lot of searching found my account/reg no and WPRN. I called back the grant support team but they could find nothing on the system for this a/c no. They asked me to call back IW again. I had waited for 40 minutes the last time. Will need to PM details as I can't stay on the phone here.

good luck with that only 1 rep has been on here all morning

Irish Water: Niall

Hi Agricola,

Thank you for your query.

Agricola wrote: »

Finally got through to IW on the phone this morning after a lot of searching found my account/reg no and WPRN. I called back the grant support team but they could find nothing on the system for this a/c no. They asked me to call back IW again. I had waited for 40 minutes the last time. Will need to PM details as I can't stay on the phone here.

Would you mind sending the following details via PM and we can look into this matter:

- Name;
- Address; and
- Contact Number;

Thanks in advance,
Niall

Agricola

PM'ed thanks

Agricola

PM'ed thanks.

Agricola

Pm sent, thanks

Agricola

Any updates on this?

Irish Water: Aaron P

Agricola wrote: »

Any updates on this?

Hi Agricola,

A member of our team has responded to you via private message,

Kind regards,
Aaron