Sky dish on swanneck pole

Ailsabt

Hi - I just had a guy out from Sky to install a dish. I told Sky I wanted it at the back of the house when I signed up (as they're a bit ugly!) and they said no problem at all - no extra cost.

Anyway the guy arrives to put it on the front (do they not communicate?) and says a swanneck would be needed for back of house and they're a bad idea because they're liable to move and i'd be calling sky out 3 times a year to get it fixed (at €60 callout).

Then he says it's a 2 man job to install a swan neck - more complicated because they're not allowed on the roof (they'd stand on my roof extension which is secure) This sounds like a lot of complicated installation to put up a pole? and are swan neck poles not reliable?

Sounds like the installer just wanted the easy way out. Legally you need planning permission to put a dish on the front of a house so you could always state that.

Maybe look at getting an independent installer to fit the dish?

Ailsabt

Thanks Karsini - yes I was wondering about planning and you're right you need planning permission. You'd wonder why Sky would send someone out to install on front of house in this event.

It was a good deal which included free installation so was hoping to take them up on that basis. Too good to be true perhaps!

obezyana

Sky don't care about the planning laws maybe they don't even know about it themselves. There should be no issue using a bigger pole as long as the pole is thick enough in diameter which will give it strength and bolted to the wall in the correct manner.

eggerb

Ailsabt wrote: »

He ... says a swanneck would be needed for back of house and they're a bad idea because they're liable to move and i'd be calling sky out 3 times a year to get it fixed (at €60 callout).

Do dishes on swan neck poles move more?