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Geodirectory

  • 14-09-2015 7:26pm
    #1
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭


    so, Geodirectory is melting my head.

    My post goes to the wrong house, I can't get anything delivered, have to use work addresses or Parcel motel. Which of course doesn't work for things like phone bills or bank statements.

    Trying to switch utilities gets my neighbours cut off from broadband, their bins not collected and electricity outages when I tried to get an electrical fault on my line repaired. And they just received my water conservation grant... Which is registered to their address, with my wprn.

    Any email I send to Geodirectory goes into a black hole. I can't find any contact number for them that is answered.

    Has anyone any tips for getting through to this monolith of a brick wall to get this kind of thing corrected?


Comments

  • #2
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    I used the contact option on their site recently and they replied promptly The error is adjusted for next release in October.


  • #3
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    Awesome, did they tell you that? Or how can you tell?


  • #4
    marklazarcovic
    Registered Users, Registered Users 2 Posts: 6,229 ✭✭✭marklazarcovic


    talk to your postman about your mail


  • #5
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    pwurple wrote: »
    Awesome, did they tell you that? Or how can you tell?

    They told me when apologising.


  • #6
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    marklazarcovic wrote: »
    talk to your postman about your mail

    I'd love to, but as my address doesn't exist, we don't seem to have a postman! Post office gave a bit of a shrug. Sorting office told me to contact Geodirectory.
    Raylee Rich Engineer wrote: »
    They told me when apologising.
    When they phoned you?


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  • #7
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    pwurple wrote: »
    I'd love to, but as my address doesn't exist, we don't seem to have a postman! Post office gave a bit of a shrug. Sorting office told me to contact Geodirectory.


    When they phoned you?

    No email! There's an address on the site.


  • #8
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    Raylee Rich Engineer wrote: »
    No email! There's an address on the site.

    Ok, will keep trying. I have put about ten messages into that contact box in the last six months, plus an email per month. No response yet.


  • #9
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    pwurple wrote: »
    Awesome, did they tell you that? Or how can you tell?

    Do you not have an eircode ?


  • #10
    ytpe2r5bxkn0c1
    Closed Accounts Posts: 32,688 ✭✭✭✭ytpe2r5bxkn0c1


    GerardKeating wrote: »
    Do you not have an eircode ?

    Here we go again. Eircodes mirror the geodirectory and are not fornuse by An Post


  • #11
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    GerardKeating wrote: »
    Do you not have an eircode ?

    Yes I have an eircode. Eircodes are not geodirectory. They are the layer on top.


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  • #12
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    pwurple wrote: »
    Yes I have an eircode. Eircodes are not geodirectory. They are the layer on top.
    I think his point is that if you have an Eircode then you must have an address in Geocode, an Eircode can't be assigned to non-existent address.
    However it might be worth checking finder.eircode.ie to verify the Eircode is for the correct building.

    When you contacted An Post did you speak to your local post master?


  • #13
    pwurple
    Closed Accounts Posts: 12,449 ✭✭✭✭pwurple


    slimjimmc wrote: »
    I think his point is that if you have an Eircode then you must have an address in Geocode, an Eircode can't be assigned to non-existent address.
    However it might be worth checking finder.eircode.ie to verify the Eircode is for the correct building.

    When you contacted An Post did you speak to your local post master?

    The eircode is for the correct building, however the address listed on the building is not my address, it is my neighbours address.

    My eircode is there, on my house, but Housename, street, city = my neighbours address.

    It's a post mistress, and yes, she directed me to the website, where I've been hitting a brick wall.


  • #14
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    Have you tried contacting them on twitter?
    Their phone number is 01-705 7005 but they're a small outfit so it's possible it could go unanswered for a while.
    Failing that, a registered letter sent to their office n the GPO should get a response.
    https://www.geodirectory.ie/Home/Contact.aspx


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