Ink cartridges problem

blade1

Bought ink off inkjet.ie.
Tested it on one sheet of paper the other day and it worked fine.
Turned printer on today and I am getting this message :
One or more Cartridges appear to be missing or damaged
Install or replace the affected Cartridges.

Is their anything I can do to fix this?

degsie

blade1 wrote: »

Bought ink off inkjet.ie.
Tested it on one sheet of paper the other day and it worked fine.
Turned printer on today and I am getting this message :
One or more Cartridges appear to be missing or damaged
Install or replace the affected Cartridges.

Is their anything I can do to fix this?

Install or replace the affected cartridge.

blade1

degsie wrote: »

Install or replace the affected cartridge.

Yeah that comes up.
They are installed.
Is there anything I can do without having to replace them?

degsie

Are the cartridges 'chipped'? Maybe take it out and check the chip alignment.

blade1

degsie wrote: »

Are the cartridges 'chipped'? Maybe take it out and check the chip alignment.

Yes chipped and can't see anything out of the ordinary with the contacts.
I wonder what inkjet.ie would have say about it or would they say it's not their problem?

degsie

blade1 wrote: »

Yes chipped and can't see anything out of the ordinary with the contacts.
I wonder what inkjet.ie would have say about it or would they say it's not their problem?

Check their T&C's

bodonnell

You could try reseating them & running the cleaning programme to clean the print heads, worth a try, maybe

Stinicker

My neighbor bought several cartridges of InkJet.ie recently, absolute waste of time, those remanufactured ones are pretty useless. Found him HP originals on Amazon for less than he paid inkjet.ie for re manufactured. With Parcel Motel the cartridges cost €9 per cartridge and they are over €19.99 in the Irish ripoff stores, Harvey Norman, Tesco etc.

blade1

Stinicker wrote: »

My neighbor bought several cartridges of InkJet.ie recently, absolute waste of time, those remanufactured ones are pretty useless. Found him HP originals on Amazon for less than he paid inkjet.ie for re manufactured. With Parcel Motel the cartridges cost €9 per cartridge and they are over €19.99 in the Irish ripoff stores, Harvey Norman, Tesco etc.

I got on yo inkjet.ie and they said wipe the chips with a damp cloth.
If that doesn't work they need to be sent back.

I suppose I have to pay for the shipping?????
And then what happens?
Do I need to register the package so I have proof I sent it back?

What would happen if I just got on to the bank and ask them to do a chargeback?

Mr. G

blade1 wrote: »

I got on yo inkjet.ie and they said wipe the chips with a damp cloth.
If that doesn't work they need to be sent back.

I suppose I have to pay for the shipping?????
And then what happens?
Do I need to register the package so I have proof I sent it back?

What would happen if I just got on to the bank and ask them to do a chargeback?

The retailer should cover the postage back and to you again if it's the retailers fault, which it is.

Damien M

Inkjet.ie have free postage/returns. I know this because their stuff is absolute garbage, muck. Every time I've ordered from them there has been problems with their ink, compatibility, streakiness etc. And.they.do.not.give.a.f**k. I've got all the receipts and order numbers in case anyone doubts me. It literally is hit and miss. Order 6 cartridges, send 3 bad. That's a shocking bad ratio!
And yes, why did I go back a second and third time. I know.

I'm going to try 123ink.ie