Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Account "pending"

  • 03-09-2015 8:27am
    #1
    Feasog Dearg
    Registered Users, Registered Users 2 Posts: 149 ✭✭


    Hi,

    I had eircom broadband and phone installed last Saturday by KN Networks. However, I'm still unable to register for "My eircom" as, apparently, my account is not active. 

    Can you please advise how long it takes for an real-world active account to register as such on your system? To confirm, I am using broadband/phone with no issues.

    Regs,
    Feasog Dearg


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Feasog Dearg wrote: »
    Hi,

    I had eircom broadband and phone installed last Saturday by KN Networks. However, I'm still unable to register for "My eircom" as, apparently, my account is not active. 

    Can you please advise how long it takes for an real-world active account to register as such on your system? To confirm, I am using broadband/phone with no issues.

    Regs,
    Feasog Dearg
    Hi Feasog Dearg

    I know this can be quite frustrating however the pending process can take approximately 5 working days to clear to "Active".

    I will respond to your PM as soon as possible.

    Thanks
    Al


Advertisement