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Charged for waste water removal, but I have a septic tank

  • 02-09-2015 9:13am
    #1
    AtomicHorror
    Registered Users, Registered Users 2 Posts: 5,888 ✭✭✭


    Hi all, I'm not able to reach the billing enquires number so perhaps you can help me.

    I'm renting an apartment in a block connected to a septic tank, but I've been billed for waste water removal. I'm pretty sure I specified that we had a septic tank when I registered.

    Can these charges be removed from our pending bills?

    Also, the bill is in our landlord's name, is this correct? We registered under my name, but the online account has his name too.


Comments

  • #2
    Irish Water: Niall
    Closed Accounts Posts: 310 ✭✭Irish Water: Niall


    Hi AtomicHorror,

    Thank you for your query.

    We can look into this matter for you. Would you mind sending the following details via PM and I can investigate this for you:

    - Name;
    - Address; and
    - Contact Number.

    Thanks in advance,
    Niall


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