Dealer looking for more money a month after trade

Mr Velo

Hi all,

I traded in my car to a dealers a month ago. This morning, i received a phone call from them saying that they notice a rattle in it when cold - and that the flywheel is falling out of it - or needs changing (sorry, i'm not too up to speed on the technics of cars).

They're now looking for me to pay them something towards the cost of having it replaced? I never noticed a rattle out of it - the only reason i changed the car was purely for fuel economy reasons.

Where do i stand on this?

Thanks.

Bogwoppit

Mr Velo wrote: »

Hi all,

I traded in my car to a dealers a month ago. This morning, i received a phone call from them saying that they notice a rattle in it when cold - and that the flywheel is falling out of it - or needs changing (sorry, i'm not too up to speed on the technics of cars).

They're now looking for me to pay them something towards the cost of having it replaced? I never noticed a rattle out of it - the only reason i changed the car was purely for fuel economy reasons.

Where do i stand on this?

Thanks.

If they looked at the car before you traded it in then it's sold as seen as far as I'm aware.
You didn't offer any warranty.
This guy is chancing his arm.

Marcusm

Ha ha ha ha.

Repeat ad nauseum if he rings you back. He is a business, you are a consumer, if this is how he operates I suspect he won't be in business much longer. His suggestion is laughable.

Pov06

The deal has been done. Game over for them. Just don't answer your phone, simple as.

groom

pffft. You stand fine. Ignore him.

durtybit

Mr Velo wrote: »

Hi all,

I traded in my car to a dealers a month ago. This morning, i received a phone call from them saying that they notice a rattle in it when cold - and that the flywheel is falling out of it - or needs changing (sorry, i'm not too up to speed on the technics of cars).

They're now looking for me to pay them something towards the cost of having it replaced? I never noticed a rattle out of it - the only reason i changed the car was purely for fuel economy reasons.

Where do i stand on this?

Thanks.

Did you give them a warranty with the car or was any implied?
I take it you have your new car already

The Backwards Man

You stand outside the gate with a grin as wide as that of your avatars.

Not your car, not your problem

Mr Velo

durtybit wrote: »

Did you give them a warranty with the car or was any implied?
I take it you have your new car already

No i didn't give them warranty - they gave me 6 month warranty on the 2nd hand car i traded against.

I've had it for a month now.

Stheno

He hasn't a leg to stand on tbh

The Backwards Man

durtybit wrote: »

Did you give them a warranty with the car or was any implied?
I take it you have your new car already

Don't know where you live but where I'm from customers don't generally give warranties very often

Bogwoppit

I think you should name this cheeky fecker.

Alanstrainor

What a joke, hahaha, does he want a belly rub too?

Goofy

Mr Velo wrote: »

No i didn't give them warranty - they gave me 6 month warranty on the 2nd hand car i traded against.

I've had it for a month now.

He has no leg to stand on. He's just chancing his arm.

Have the log books been signed and sent the the office?

durtybit

Mr Velo wrote: »

No i didn't give them warranty - they gave me 6 month warranty on the 2nd hand car i traded against.

I've had it for a month now.

Well you can tell him that that a warranty on your end wasn't part of the deal

Mr Velo

Goofy wrote: »

He has no leg to stand on. He's just chancing his arm.

Have the log books been signed and sent the the office?

Yes, i've already taxed my car, and when i check on the reg of the other one - it states the date that it was purchased by the dealer.

crashplan

Politely tell him to Foxtrot Oscar and if he calls again inform him you will go to the guards to report him for harassment.

durtybit

Tell him you will send on the warranty details to him (send him a blank page in the post)

zurbfoundation

the absolute neck of this guy (dealer) - i have never heard the like of this before

Mr Velo

zurbfoundation wrote: »

the absolute neck of this guy (dealer) - i have never heard the like of this before

I think he's probably playing on the fact that i admitted i don't know a lot about cars etc.... and i didn't argue on price etc... probably too laid back.

irishmover

Mr Velo wrote: »

I think he's probably playing on the fact that i admitted i don't know a lot about cars etc.... and i didn't argue on price etc... probably too laid back.

How's the car you bought running? More to the point... Have you got it checked by your own mechanic? If he's as shady with this who knows what he's sold you (I'm sure its fine but you've 6 months warranty best make sure now).

Mr Velo

irishmover wrote: »

How's the car you bought running? More to the point... Have you got it checked by your own mechanic? If he's as shady with this who knows what he's sold you (I'm sure its fine but you've 6 months warranty best make sure now).

It's running great. I did call to my mechanic and he took it for a spin and had a look under the hood etc. All seems good.

Kenny Logins

Tell him the car you bought has a bigger rattle.

ShaunieVW

Tell him where to go, what an absolute fool. I've heard of people ringing the previous owner of a private sale with off the wall things such as one guy in work got a phone call off the buyer of his old car 2 year later saying that the engine has gone and he will be getting his solicitor onto him. As you can imagine he was told to go and ****e there and then on the phone. But a "dealer" should have a bit more cop on!

Vic_08

Well, the dealer could always file a complaint with the small claims court, I am sure the clerk there needs a good laugh too.

Dealers looking for warranties from punters, I have now officially heard everything.

durtybit

Vic_08 wrote: »

Well, the dealer could always file a complaint with the small claims court

I don't believe dealers can avail of this service

martinr5232

Was this a main dealer or a used car dealer ??

Either way its upto them to value the car properly in the first place.

Mr Velo

martinr5232 wrote: »

Was this a main dealer or a used car dealer ??

Either way its upto them to value the car properly in the first place.

Used Car dealer.

hi5

It could be his way of getting out of honouring his guarantee to you.
So every customer that trades in a car gets a bogus call about a fault in the hope that they customer won't return when they have a genuine complaint themselves.

Special Circumstances

"Get a time machine you bumpkin!"

bazz26

The dealer ****ed up here by not checking the car out properly that he was taking as a trade-in from the OP. He has realized this and is now hoping the OP will panic and agree to pay. The way I see it a motor dealer would be deemed to be an expert in the field of appraising vehicles that they buy & sell for a living and should carry out due diligence on any vehicle they take as a trade in.

While it is not nice for anyone whether they are a customer or a dealer to be stung, the dealer really should have checked the car over at the time of doing the deal assuming the problem was present at that time.

kbell

Dealer has sold the car on, problem has presented itself, dealer is chancing his arm so as not to cover the warranty cost himself.

goochy

as you have a warranty with him just be firm but pleasant about it, just show him you know your not responsible for it rather than telling him what you really think !