Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Online registration mywater stuck. I need it to get my deposit back!

  • 10-08-2015 4:07pm
    #1
    alechecco83
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hello,
    I started the registration process with irish water.
    When I clicked to "complete registration", the system got stuck and the server returned an error.
    Now If I try to register again I get
    The Account number and WPRN combination entered has already been registered

    but if I try to access it says that the account doesn't exist (so I can't recover username or password...)

    Please help! Without this my landlord will not give me back the deposit (I need to prove I paid the bills)


Comments

  • #2
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    alechecco83 wrote: »
    Hello,
    I started the registration process with irish water.
    When I clicked to "complete registration", the system got stuck and the server returned an error.
    Now If I try to register again I get
    The Account number and WPRN combination entered has already been registered

    but if I try to access it says that the account doesn't exist (so I can't recover username or password...)

    Please help! Without this my landlord will not give me back the deposit (I need to prove I paid the bills)
    Hi alechecco83,

    Thank you for contacting us.

    In order to investigate this further would you mind sending the following details by PM:

    -Name;
    -Address and
    -Contact number

    Thanks in advance,

    Aaron


Advertisement