Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Register for Bank of Ireland online banking

  • 02-08-2015 11:33pm
    #1
    Delta2113
    Registered Users, Registered Users 2 Posts: 2,799 ✭✭✭


    https://personalbanking.bankofireland.com/ways-to-bank/online-banking/roi-personal-phone-and-online-registration-form/

    "Once submitted, you will receive your 365 personal identification number (PIN) within 10 working days by post."

    What you don't mention is that once you get your PIN by post you must then phone BOI to get online 365 access activated.

    What is the point of having a form to fill out online if you still have to phone BOI?


    You should just provide the phone number on your website if your going to insist on a phone call.

    You only find out that you still have to phone BOI after filling out the online form -wasting peoples time and annoying.


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Good Morning Delta2113, 

    Thanks you for getting in contact with us here on Boards.ie. 

    We appreciate all feedback, both positive and constructive and we would like to thank you for your comments regarding our 365Online and Phone banking registration process. 

    We will certainly forward your suggestions to our Online Team for future developments and updates to our website. 

    Thanks again, 
    Elaine 


Advertisement