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Returning eBay item? (Postage costs?)

  • 10-07-2015 9:41pm
    #1
    DakarVert
    Registered Users, Registered Users 2 Posts: 687 ✭✭✭


    Hi,

    I bought a set of rear lights for my Sierra on eBay advertised as a new pair.

    -Turned up and 1 is cracked (About 1" long at the top),
    -There not a matching pair. (Different brands)
    -I tried to fit the 'Good' one and the fit is awful, There's 6 studs on the light to slide into the car and then tighten the nut on the inside. And it won't line without filling the holes on the car. (Which I don't want to do as the original ones sit perfectly!)

    Now before I contact the seller (UK based)

    Who's responsible for postage I paid from UK to Irl and from Irl back to the UK?


Comments

  • #2
    allthedoyles
    Registered Users, Registered Users 2 Posts: 6,893 ✭✭✭allthedoyles


    Well in my opinion you are responsible for both unless the seller agrees to share the cost


  • #3
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,975 ✭✭✭✭joujoujou
    Unregistered Users


    If you bought it on ebay.ie - you pay return postage.

    If on ebay.co.uk - seller pays (item not as described).


  • #4
    bren2002
    Registered Users, Registered Users 2 Posts: 1,208 ✭✭✭bren2002


    joujoujou wrote: »
    If you bought it on ebay.ie - you pay return postage.

    If on ebay.co.uk - seller pays (item not as described).

    Interesting i didn't know that


  • #5
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,975 ✭✭✭✭joujoujou
    Unregistered Users


    It's a part of ebay's money back guarantee policy - sadly available only on handful of ebay markets (US, CAN, UK, OZ, Germany):

    http://pages.ebay.ie/help/policies/CBT-eBP-policies.html


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