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Unable to register online

  • 30-06-2015 8:50pm
    #1
    Dakkon
    Registered Users, Registered Users 2 Posts: 38 ✭


    Getting the following error when I enter my application number and pin to try and register

    These application details have not been found. Please call Irish Water on 1890 448 448 if you have any further questions

    And i am 100% sure I have entered correct details as attempted it about 50 times at this stage. 

    Is it a possibility that the Irish Water online registration system is down?

    Anyone else getting similar error?

    Have screenshot it in case registering tomorrow causes issues.


Comments

  • #2
    wp_rathead
    Registered Users, Registered Users 2 Posts: 10,071 ✭✭✭✭wp_rathead


    Dakkon wrote: »
    Getting the following error when I enter my application number and pin to try and register

    These application details have not been found. Please call Irish Water on 1890 448 448 if you have any further questions

    And i am 100% sure I have entered correct details as attempted it about 50 times at this stage. 

    Is it a possibility that the Irish Water online registration system is down?

    Anyone else getting similar error?

    Have screenshot it in case registering tomorrow causes issues.

    same as yourself dakkon -took screenshot, printed it off and sending it with my Written Application Form.


  • #3
    Irish Water: Allanah
    Company Representative Posts: 485 Verified rep ✭Irish Water: Allanah


    Hi Dakkon and wp_rathead,

    Thanks for contacting us.
    Dakkon wrote: »
    Getting the following error when I enter my application number and pin to try and register

    These application details have not been found. Please call Irish Water on 1890 448 448 if you have any further questions

    And i am 100% sure I have entered correct details as attempted it about 50 times at this stage.

    Is it a possibility that the Irish Water online registration system is down?

    Anyone else getting similar error?

    Have screenshot it in case registering tomorrow causes issues.
    wp_rathead wrote: »
    same as yourself dakkon -took screenshot, printed it off and sending it with my Written Application Form.

    We can confirm that we did not experience any technical issues last night on our online registration page. If you would like to send us your details via private message, we can certainly look into why your details were not being recognised.

    It is important to note that application forms posted on or before the June 30th deadline will be processed and will be eligible for the 2015 Water Conservation Grant. We will continue to accept applications online or by phone after this date but will not be eligible for this year's conservation grant. For more information, please visit www.watergrant.ie.

    If you have any further queries, please feel free to ask.

    Kind regards,
    Allanah


  • #4
    missgwish
    Registered Users, Registered Users 2 Posts: 74 ✭✭missgwish


    Hi, I'm having the same issue here whereby the application number and PIN are giving an error. Can I send a PM? I dislike calling call centres :) 


  • #5
    Irish Water: Aaron P
    Closed Accounts Posts: 178 ✭✭Irish Water: Aaron P


    missgwish wrote: »
    Hi, I'm having the same issue here whereby the application number and PIN are giving an error. Can I send a PM? I dislike calling call centres :)
    Hi missgwish,

    We can certainly look into this matter for you, if you wouldn't mind sending the following details by private message:

    -Name;
    -Address and
    -Contact number.

    Thanks in advance,

    Aaron


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