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Scary experience after tyres replaced ....

  • 29-06-2015 8:36pm
    #1
    Registered Users, Registered Users 2 Posts: 1,076 ✭✭✭


    Hi folks, I drive a 174 hp 4 motion transporter Van. I folked out and got 2 Pirelli (€270) front tyres for my van replaced in North Cork tyre company.

    The alloys were buckled so 1 of the guys there (as it took 5 to change 2 wheels) informed me that balancing them may not be enough and to come back if needs be to have them straightened.

    Within 2 weeks a noise came from the front passenger side of the van. Thinking the balancing weights had come off I booked in with another company to have the wheels straightened (they were considerable cheaper, nearer and came with a good recommendation)

    Before I got the van to be fixed I was checking the power steering rack and thought id check the wheel just in case it wasnt something else.

    The blood drained from my face when I realized 4 wheel nuts were loose and the 5th was hand tight.

    I rang the company involved to be told that Id get a call back from the manager, however this never happened and I ended up having to ring them.

    I have to say they were very apologetic and offered me tyres at a discount rate but didnt seem to be interested in how I think it happened (5 guys chopped and changed to replace 2 tyres) nor mentioned how they would ensure it wouldnt happen again. I or my son/partner could have been killed and they wanted to offer me tyres at a discount rate that im sure they still arent loosing money on !


    Anyone ever have this happen them ?


«1

Comments

  • Closed Accounts Posts: 5,793 ✭✭✭Red Kev


    You should always tighten nuts up on a wheel 50km after you change it. Doesn't matter if you change the wheel yourself or get a company to do it.

    You'll need to prove negligence on their part which won't be easy if you want to get something off them.

    Two weeks after the wheel change is a long time as well, not sure if you can claim negligence on their part.


  • Registered Users, Registered Users 2 Posts: 2,106 ✭✭✭SpannerMonkey


    yup it happens all too frequently .as red kev said you should always retighten them after 50 miles anyway cause they could come loose even if they did tighten them .

    take it as a lesson learned . it would be next to impossible to prove fault on their part


  • Closed Accounts Posts: 3,267 ✭✭✭visual


    That is rubbish about passing the responsibility back on to the customer for them to check their wheel nuts after 50 miles.

    How many customers own and know how to use a torque wrench.
    If the tyre centre torqued the nuts correctly then this issue wouldn't have happened.


  • Registered Users, Registered Users 2 Posts: 2,106 ✭✭✭SpannerMonkey


    might be rubbish but if ya want to be sure check them yourself. anyone can make a mistake and it does happen . and even torqued they can still come loose . especially if they are aftermarket rims on the car


  • Closed Accounts Posts: 3,267 ✭✭✭visual


    I have my own torque wrench for this very reason. A lot of tyre shops have some young lad bashing the nuts back on with air gun. Clicke click job done; must be tight enough. No allowance for air pressure at gun could be over or under tighten.

    Stick a disclaimer in small print in attempt to transfer liability back on customer who generally knows nothing about torque settings let alone the ability to do it themselves with the budget wheel brace that comes with car.

    I seen a few shops whip out the torque wrench and check the torque by hand but still a lot that don't.


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  • Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    visual wrote: »
    That is rubbish about passing the responsibility back on to the customer for them to check their wheel nuts after 50 miles.

    How many customers own and know how to use a torque wrench.
    If the tyre centre torqued the nuts correctly then this issue wouldn't have happened.

    I always wonder about that sign - what magical way of tightening a bolt is joe public gonna have that it will be guaranteed not to need checking after another 50 miles. I doubt he's gonna get them on tighter than the airgun...
    Only one thing for it, check yer nuts every 50 miles boys, you never know!!!


  • Registered Users, Registered Users 2 Posts: 3,999 ✭✭✭68 lost souls


    90% of the time there is a note at the top/bottom of the receipt telling customers to check the wheel nuts after a certain distance.


  • Closed Accounts Posts: 1,487 ✭✭✭Pov06


    90% of the time there is a note at the top/bottom of the receipt telling customers to check the wheel nuts after a certain distance.

    Jaysis you must be going to some tyre shops if you're even getting receipts :eek:


  • Registered Users, Registered Users 2 Posts: 1,679 ✭✭✭MAJJ


    90% of the time there is a note at the top/bottom of the receipt telling customers to check the wheel nuts after a certain distance.

    Your right there. I never checked them until a while back after I got a new front set and drove down the country, got a stone in the wheel guard and went to take the wheel of..... same as the op blood drained as they were All loose.

    Lesson learned as my family could have been killed. Always will check them and will never trust a fitter again.


  • Closed Accounts Posts: 8,585 ✭✭✭jca


    I'm sure even the deafest, stupidest car/van driver would eventually have to take notice of the racket a loose wheel makes long before it falls off. Families getting killed etc... maybe a shade ott.


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  • Registered Users, Registered Users 2 Posts: 4,974 ✭✭✭Chris_Heilong


    A lot of people are afraid to even look at there lug nuts let along try and tighten these them selves, they would just trust the garage/tyre shop to have done the job right in the first place. This is how the general public think.

    I however do check my own nuts:eek:, I just lubricated some sliding pins with silicone grease as I had used copper grease before and wanted to redo them before the copper grease dried out and I will re-tighten the bolts after a day or two. If I am at a tyre shop I will ask them to use a torque wrench when putting back on the nuts.


  • Closed Accounts Posts: 9,764 ✭✭✭my3cents


    My experience is normally the exact opposite, new tyres mean I'll never get the wheel nuts off on the side of the road until I've removed then at home with a 3 ft long bar slipped over the end of the socket bar and tightened them again myself to a more appropriate torque.


  • Registered Users, Registered Users 2 Posts: 5,082 ✭✭✭enricoh


    A mate of mine worked in a well known tyre place.
    Stuck 4 new tyres on one day n 5 minutes later got a call out for a blowout. He passed the guy that got the 4 tyres on top of a hill rooting around at 1 of the wheels.
    The guy took the nuts off n went down the hill n crashed into the barrier! Neck brace n solicitors involved but what he hasn't factored in was cameras in the shop that showed tightening with airgun n checking with torque wrench. The wrench was tested n the claim disappeared, god bless cctv!


  • Closed Accounts Posts: 1,487 ✭✭✭Pov06


    my3cents wrote: »
    My experience is normally the exact opposite, new tyres mean I'll never get the wheel nuts off on the side of the road until I've removed then at home with a 3 ft long bar slipped over the end of the socket bar and tightened them again myself to a more appropriate torque.

    That's the usual experience too. You need to do some work on the car and you spend ages trying to just get a wheel off because a tyre fitter was air gun crazy :D


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    Red Kev wrote: »
    You should always tighten nuts up on a wheel 50km after you change it. Doesn't matter if you change the wheel yourself or get a company to do it.

    You'll need to prove negligence on their part which won't be easy if you want to get something off them.

    Two weeks after the wheel change is a long time as well, not sure if you can claim negligence on their part.

    I can't believe that post got the amount of thanks it did!
    Yes, it makes sense, no I don't disagree, of course I check my nuts and I do have a torque wrench, but I know plenty of people, well my mother and Mrs. Fuzzenstein's mum, who are in their 70's/80's, who simply wouldn't know and don't always have someone to hand to do that for them.
    Should we now say "tough luck missus, it's your own fault for not having a torque wrench and not checking your wheels".
    Wheel nuts not being tightened is inexcusable. End of, no discussion, no putting it on the customer, no excuses, simples as.
    Of course life isn't perfect, mistakes do happen, but when they do, it is NOT the customer's fault!


  • Moderators, Society & Culture Moderators Posts: 12,754 Mod ✭✭✭✭blue5000


    Joe public needs to take a bit more responsibility for his car. It's more likely for alloys to work loose than steel rims. I gave a man a hand to change a wheel recently and he didn't know where the jack or the spare wheel was, never mind which way to turn the nuts to open them. He had called the AA to change a wheel.

    If the seat's wet, sit on yer hat, a cool head is better than a wet ar5e.



  • Registered Users, Registered Users 2 Posts: 6,127 ✭✭✭kirving


    blue5000 wrote: »
    Joe public needs to take a bit more responsibility for his car. It's more likely for alloys to work loose than steel rims. I gave a man a hand to change a wheel recently and he didn't know where the jack or the spare wheel was, never mind which way to turn the nuts to open them. He had called the AA to change a wheel.

    If he's willing to pay the AA to fix his car rather than risk it himself, fair enough.

    Telling the customer to check the wheels after 50km is a joke. What would the response be if an electrician told someone to tighten the contacts on their electric shower switch after two weeks, or a mechanic told a customer to check the nut on the brake line after it was replaced?


  • Moderators, Society & Culture Moderators Posts: 12,754 Mod ✭✭✭✭blue5000


    If he's willing to pay the AA to fix his car rather than risk it himself, fair enough.

    Telling the customer to check the wheels after 50km is a joke. What would the response be if an electrician told someone to tighten the contacts on their electric shower switch after two weeks, or a mechanic told a customer to check the nut on the brake line after it was replaced?

    The electric shower is unlikely to have been spinning at 120km/hr down the motorway with the wife and kids on board:eek:

    If the seat's wet, sit on yer hat, a cool head is better than a wet ar5e.



  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    blue5000 wrote: »
    The electric shower is unlikely to have been spinning at 120km/hr down the motorway with the wife and kids on board:eek:

    Isn't that the whole point?
    Unless shops were to say to people "come back in a week and we'll re-tighten those nuts for you"
    Yes shops should be held accountable for not correctly tightening wheel nuts. There should be no get out clause of "Well, you should have known not to trust us and checked everything yourself!". Also, if nuts are loose, they would have to be checked as soon as rolling off the premises, pull into a car park, get out the onboard wrench and see if they are at least more than hand tight. Scary that we should expect this level of failure.
    Also, even if 90% of people might be able to do it, there will always be those who can't. It's just inevitable.

    Also:
    What if brakes are serviced? Should I expect my mother or any other octogenarian to jack up the car a week later, take off the wheel and inspect the job to see if it was done right? I do expect a mechanic (and electrician. plumber, builder and other craftsmen I trust with my life-what a scary thought) to at least be arsed to do a job that won't kill me.


  • Closed Accounts Posts: 9,764 ✭✭✭my3cents


    ...
    Also:
    What if brakes are serviced? Should I expect my mother or any other octogenarian to jack up the car a week later, take off the wheel and inspect the job to see if it was done right? I do expect a mechanic (and electrician. plumber, builder and other craftsmen I trust with my life-what a scary thought) to at least be arsed to do a job that won't kill me.

    Well there's another wheel nut related problem. The wheel would have been removed to service the brakes so why doesn't the same tighten the wheel nuts rule apply?


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  • Registered Users, Registered Users 2 Posts: 9,661 ✭✭✭Voodoomelon


    I'm paranoid about wheel nuts when sticking a wheel back on after doing work. Will hand tighten then all when in the air, drop her down, tighten then all one by one and then go around a second time.

    The problem is it's just a job to some young fella on a Saturday morning and if he misses one or five, it's no biggy.


  • Registered Users, Registered Users 2 Posts: 3,194 ✭✭✭foxy farmer


    An air gun shouldn't be used to tighten wheelnuts. Unknown torque values and the hammer action will destroy the fine threads often found on wheel nuts. Have seen the consequences of this on a tractor. Tractor loses 8 studs over a short distance rear wheel comes off and driver almost ends up out through side door. The threads on the other studs on the other wheel were checked and found to have been stripped from over tightening most likely with an air gun.


  • Registered Users, Registered Users 2 Posts: 18,585 ✭✭✭✭bucketybuck


    Most people in this thread do not know why drivers are told to check their wheel nuts after the vehicle has been driven.

    Hint: Its not because the mechanic might forget to tighten them.


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    Most people in this thread do not know why drivers are told to check their wheel nuts after the vehicle has been driven.

    Hint: Its not because the mechanic might forget to tighten them.

    If they are properly tightened, they will not come loose. If nuts come loose, in 99.99% of cases, they were not properly torqued to begin with.
    In over 20 years of driving well over the 500k km mark, I have never seen a wheelnut that came loose by itself, but I've seen the odd few that were not put on right.
    Putting this on the customer is lazy blame deflecting.

    edit:
    I would say tire places know that this is the single greatest cause of catastrophic failures, so putting on this handy little disclaimer is a way of trying to get out of any blame and possible exposure to financial consequences. By saying "The customer should have checked the correct torque on his bolts!", they think they can absolve themselves of any responsibility. Paper is patient, you can put anything on it, but that doesn't make it legally binding. If I sell something that's faulty and put a disclaimer on the receipt "this item has a lethal fault, if you come to any harm, I am not to blame", this disclaimer will be of absolutely no legal consequence whatsoever. Even if I get customers to sign off on it.


  • Registered Users, Registered Users 2 Posts: 9,060 ✭✭✭Kenny Logins


    If they are properly tightened, they will not come loose. If nuts come loose, in 99.99% of cases, they were not properly torqued to begin with.
    In over 20 years of driving well over the 500k km mark, I have never seen a wheelnut that came loose by itself, but I've seen the odd few that were not put on right.
    Putting this on the customer is lazy blame deflecting.

    I have seen nuts/bolts work loose. It happened to me with a set of freshly powder-coated wheels - For some odd reason whoever did it (PO) also coated the mounting faces.

    I think it is also possible if the drum/disc is very hot when the nuts are torqued up.

    ..either way though, the wheel will make an awful racket long before it falls off. I spent the best part of a day trying to pinpoint the knocking sound. :pac:


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    I have seen nuts/bolts work loose. It happened to me with a set of freshly powder-coated wheels - For some odd reason whoever did it (PO) also coated the mounting faces.

    I think it is also possible if the drum/disc is very hot when the nuts are torqued up.

    ..either way though, the wheel will make an awful racket long before it falls off. I spent the best part of a day trying to pinpoint the knocking sound. :pac:

    Ouch, that can't have been good for the finish once the nuts were torqued.


  • Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    Most people in this thread do not know why drivers are told to check their wheel nuts after the vehicle has been driven.

    Hint: Its not because the mechanic might forget to tighten them.

    I KNOW SOMETHING YOU DONT KNOW

    NANA NA NANA NA NNA


  • Registered Users, Registered Users 2 Posts: 18,585 ✭✭✭✭bucketybuck


    If they are properly tightened, they will not come loose. If nuts come loose, in 99.99% of cases, they were not properly torqued to begin with.
    In over 20 years of driving well over the 500k km mark, I have never seen a wheelnut that came loose by itself, but I've seen the odd few that were not put on right.
    Putting this on the customer is lazy blame deflecting.

    edit:
    I would say tire places know that this is the single greatest cause of catastrophic failures, so putting on this handy little disclaimer is a way of trying to get out of any blame and possible exposure to financial consequences. By saying "The customer should have checked the correct torque on his bolts!", they think they can absolve themselves of any responsibility. Paper is patient, you can put anything on it, but that doesn't make it legally binding. If I sell something that's faulty and put a disclaimer on the receipt "this item has a lethal fault, if you come to any harm, I am not to blame", this disclaimer will be of absolutely no legal consequence whatsoever. Even if I get customers to sign off on it.

    As usual, you have absolutely no clue how a properly torqued bolt can come loose.

    And yes, a properly torqued bolt can indeed come loose. Hence the disclaimer.


  • Registered Users, Registered Users 2 Posts: 2,249 ✭✭✭pippip


    The last place I got tyres told me to check them after 50km or drop back into them and they would for me.

    In fairness four coming loose is obviously a mistake on someones part but to naturally assume a bolt cannot come loose itself is just stupid no matter how well its fitted.


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  • Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    pippip wrote: »
    The last place I got tyres told me to check them after 50km or drop back into them and they would for me.

    In fairness four coming loose is obviously a mistake on someones part but to naturally assume a bolt cannot come loose itself is just stupid no matter how well its fitted.

    So what's the solution? Check em every 50k? Every 10? 100? Some kinda safety fitting like trucks and buses have?


  • Registered Users, Registered Users 2 Posts: 5,960 ✭✭✭creedp


    LIGHTNING wrote: »
    Well you are told after new pads to take it easy and bed them in first. If you don't listen to the advice well then thats your own problem..

    Should you also check the caliper's retaining nuts to ensure they don't come loose and cause brake malfunction or is it only wheel nuts that can come loose if properly tightened/torqued.


  • Registered Users, Registered Users 2 Posts: 2,249 ✭✭✭pippip


    So what's the solution? Check em every 50k? Every 10? 100? Some kinda safety fitting like trucks and buses have?

    I'm talking about a bolt that has JUST been refitted to a wheel that hasn't took the full weight or movement of the vehicle. After 50km the wheel should have settled and a re tightened bolt should be more secure.


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    As usual, you have absolutely no clue how a properly torqued bolt can come loose.

    And yes, a properly torqued bolt can indeed come loose. Hence the disclaimer.

    But what are the odds?
    A loose bolt is 99.99% of the time the result of not being properly tightened.
    Because, how often is a bolt properly tightened? In less than 50% of all cases. I am being generous here. Most of the time, they just wham on the bolts with the gun, no sign of a torque wrench (of which I am also a proud owner).
    So, in how many cases of properly tightened nuts with the aid of a torque wrench do these come loose vs nuts that came loose because they where badly or not at all properly tightened by a monkey with an airgun?
    The disclaimer is just there to cover the garage in case of claims.
    Of course people know that but there will always be those who don't, or can't check the bolts themselves, because of being tech retards or very old or both.
    pippip wrote: »
    The last place I got tyres told me to check them after 50km or drop back into them and they would for me.

    In fairness four coming loose is obviously a mistake on someones part but to naturally assume a bolt cannot come loose itself is just stupid no matter how well its fitted.

    That's a good suggestion and a very considerate and responsible tire place.


  • Registered Users, Registered Users 2 Posts: 18,585 ✭✭✭✭bucketybuck


    But what are the odds?
    A loose bolt is 99.99% of the time the result of not being properly tightened.
    Because, how often is a bolt properly tightened? In less than 50% of all cases. I am being generous here. Most of the time, they just wham on the bolts with the gun, no sign of a torque wrench (of which I am also a proud owner).
    So, in how many cases of properly tightened nuts with the aid of a torque wrench do these come loose vs nuts that came loose because they where badly or not at all properly tightened by a monkey with an airgun?
    The disclaimer is just there to cover the garage in case of claims.
    Of course people know that but there will always be those who don't, or can't check the bolts themselves, because of being tech retards or very old or both.

    This is just your usual "mechanics are all cowboys" drivel, and as usual its all uninformed rubbish.


  • Registered Users, Registered Users 2 Posts: 585 ✭✭✭ShaunieVW


    A few years back I asked a tyre place to use a torque wrench after fixing a buckled wheel. The young lad returned with a breaker bar. I was 18 at time and he was a couple of years younger than me Id say with no supervision in sight.


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  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    This is just your usual "mechanics are all cowboys" drivel, and as usual its all uninformed rubbish.

    So, in how many cases do bolts come loose that were properly tightened vs not?


  • Registered Users, Registered Users 2 Posts: 34,216 ✭✭✭✭listermint


    So, in how many cases do bolts come loose that were properly tightened vs not?

    Are you looking for made up stats like the ones you posted above ?

    99.999%

    +1 minus 1

    .....

    ..
    ugh


  • Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    ShaunieVW wrote: »
    A few years back I asked a tyre place to use a torque wrench after fixing a buckled wheel. The young lad returned with a breaker bar. I was 18 at time and he was a couple of years younger than me Id say with no supervision in sight.
    Careful now, you'll be told all tyre fitters are consummate professionals who wouldn't dream of bating things on with the airgun.

    We've all seen them do it. You're lucky if you get 4 asymetric tyres on without one "inside" on the "outside" in my experience!


  • Registered Users, Registered Users 2 Posts: 18,585 ✭✭✭✭bucketybuck


    So, in how many cases do bolts come loose that were properly tightened vs not?

    100% of the times when it happens it happens all of the time.

    Curse those wrench monkies! :mad:


  • Registered Users, Registered Users 2 Posts: 585 ✭✭✭ShaunieVW


    I now use Discount Tyres in Blanchardstown. Its a 40 minute spin from Westmeath to there for me but its the only place I can buy decent tyres and trust that they're done right.


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  • Registered Users, Registered Users 2 Posts: 816 ✭✭✭Gazzmonkey


    visual wrote: »
    That is rubbish about passing the responsibility back on to the customer for them to check their wheel nuts after 50 miles.

    How many customers own and know how to use a torque wrench.
    If the tyre centre torqued the nuts correctly then this issue wouldn't have happened.

    Not really, I've always been told to check bolts after certain days / mileage

    Also, you don't really need a torque wrench, wheel brace will do.


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    So, in how many cases do bolts come loose that were properly tightened vs not?

    funny how that simple question can't be answered...
    But it fits in with the style of certain posters.


  • Closed Accounts Posts: 7,569 ✭✭✭Special Circumstances


    If the big reveal doesn't register somewhere on the scale between the Freemasons and the Lizard people it's gonna be a big anticlimax, it has been left hanging out there building suspense for way too long for anything else!


  • Banned (with Prison Access) Posts: 16,620 ✭✭✭✭dr.fuzzenstein


    If the big reveal doesn't register somewhere on the scale between the Freemasons and the Lizard people it's gonna be a big anticlimax, it has been left hanging out there building suspense for way too long for anything else!

    Its not the grey aliens, they're good with anything technical. Lizards can't tighten a wheel worth a sh*t.


  • Registered Users, Registered Users 2 Posts: 6,127 ✭✭✭kirving


    Just an update to this.

    Took my car to get back tracking and balancing done in yesterday. Young lad comes in to tell me I'm missing a lock not off one wheel.

    Very strange I thought, as they were all there last week when I serviced the car and gave it a full once over. I didn't remove a wheel and the last person is an extremely good mechanic who I have no doubt used a torque wrench. I'll check this later though.

    As the lock nuts were a Volvo factory option, they also included the original nuts in a plastic bag in the boot should I want to remove the lock nuts, so I fished them out in the car park and put it on when he was done since I had to search the boot for them.

    Took the car out and the wheel was off by 10 degrees when travelling straight. Run up the M50 and back confirmed this, so back to the garage and another wait while they sorted it.

    Young lad doing it just bangs on the nuts with the gun, not a torque wrench in sight. So after a short drive today I went to check the the one I put on, and the rest of them. All nuts could be turned with a foot on the short tyre iron in the boot. Never usually that easy to tighten further.

    Get around to the lock nuts with the adapter and it's in complete ****e, head is damaged and I have no ability to turn them any more. It was fine the last time it was used.

    Back to the 'lost' locknut, did he wreck that too and throw it in the bin in case I noticed? I obviously can't prove this.

    I'm past going to the garage as I have no confidence in their skill, attention to safety, or mechanical sympathy. Maybe maybe I'm wrong, but I doubt it.

    I'll PM anyone the name of the place, but since I have exactly zero proof, not much I can actually do at this stage.


  • Closed Accounts Posts: 3,267 ✭✭✭visual


    There are some tyre guys who are brilliant and some who shouldn't even be allowed look out a window at a car.

    While it's impossible to know who you will bump in when you visit these establishments it the owners and managers responsibility to ensure their staff are trained to sufficient standards that they know how to put back on a tyre and correctly tighten the nuts.

    It's a pet hate of mine when a nut isn't started by hand and finished with torque wrench.

    And nothing tells you the more when your told a bolt is cross threaded and it must have been like that before you left in the car. They are hardly going to admit they damaged the nuts or bolts on a car.locking nuts should be taken off by hand and they know that but that's too much effort so they take a chance if it doesn't work out they blandly lie.


  • Closed Accounts Posts: 10,817 ✭✭✭✭Dord


    Used one of the chains in Dublin before and vowed never again after a very scary experience. So, last time I had tyres fit I went to Discount Tyres in Blanch on the recommendation of a few people here. I couldn't fault them. No issues, and the price was good.


  • Registered Users, Registered Users 2 Posts: 7,828 ✭✭✭stimpson


    Just an update to this.

    Took my car to get back tracking and balancing done in yesterday. Young lad comes in to tell me I'm missing a lock not off one wheel.

    Very strange I thought, as they were all there last week when I serviced the car and gave it a full once over. I didn't remove a wheel and the last person is an extremely good mechanic who I have no doubt used a torque wrench. I'll check this later though.

    As the lock nuts were a Volvo factory option, they also included the original nuts in a plastic bag in the boot should I want to remove the lock nuts, so I fished them out in the car park and put it on when he was done since I had to search the boot for them.

    Took the car out and the wheel was off by 10 degrees when travelling straight. Run up the M50 and back confirmed this, so back to the garage and another wait while they sorted it.

    Young lad doing it just bangs on the nuts with the gun, not a torque wrench in sight. So after a short drive today I went to check the the one I put on, and the rest of them. All nuts could be turned with a foot on the short tyre iron in the boot. Never usually that easy to tighten further.

    Get around to the lock nuts with the adapter and it's in complete ****e, head is damaged and I have no ability to turn them any more. It was fine the last time it was used.

    Back to the 'lost' locknut, did he wreck that too and throw it in the bin in case I noticed? I obviously can't prove this.

    I'm past going to the garage as I have no confidence in their skill, attention to safety, or mechanical sympathy. Maybe maybe I'm wrong, but I doubt it.

    I'll PM anyone the name of the place, but since I have exactly zero proof, not much I can actually do at this stage.

    Take all the locknuts and sling em in the bin. Put the standard nuts back on. I had the same problem. Airgun hero puts them on with too much torque. When I got a puncture I had to call my breakdown cover. Mechanic comes out and couldn't open with a 3 ft breaker. He goes for the 6 ft and warns me it could shear the key. Sure enough it does and I end up getting towed to the nearest Volvo dealership. They have a master set of keys and try to remove the nut. No joy. Their key shears too.

    I got the car back two days later after they welded a nut onto the locknut to get it off. There was damage to the alloy and a bill for €190, but it could have been worse - I saw this on a Volvo owners site:

    Oldwheels.jpg


  • Registered Users, Registered Users 2 Posts: 6,127 ✭✭✭kirving


    Jesus, that's some approach to take, but I can see it happening now alright.

    Airgun hero is probably the best way to put it. I should have walked out when all I could hear was him spinning the gun again and again like it was invented yesterday. I can't even get the lock nut off the front left now as the head is damaged and the key wont catch. The two on the rear that he didn't touch are perfect, and then we have the other one that's suspiciously missing.

    Trip to Galway this morning from Dublin and found that the car vibrates even more at 120kph then before, and he smacked on rim weights onto the inside of the wheel when the sticky residue of the adhesive wheel weight that fell off and caused the vibration in the first place is still visible.

    It's stuff like this that means I do as much as is feasibly possible myself. Unfortunately there's some stuff you can't do at home.


  • Registered Users, Registered Users 2 Posts: 7,828 ✭✭✭stimpson


    Jesus, that's some approach to take, but I can see it happening now alright.

    Airgun hero is probably the best way to put it. I should have walked out when all I could hear was him spinning the gun again and again like it was invented yesterday. I can't even get the lock nut off the front left now as the head is damaged and the key wont catch. The two on the rear that he didn't touch are perfect, and then we have the other one that's suspiciously missing.

    Trip to Galway this morning from Dublin and found that the car vibrates even more at 120kph then before, and he smacked on rim weights onto the inside of the wheel when the sticky residue of the adhesive wheel weight that fell off and caused the vibration in the first place is still visible.

    It's stuff like this that means I do as much as is feasibly possible myself. Unfortunately there's some stuff you can't do at home.

    In fairness Volvo should shoulder some of the blame. The design of the lock nuts means they can't take anywhere near enough torque. I think they still use the same supplier.

    The solution seems to be to smash the spinning part with a bolster chisel and weld on a nut, although this crowd advertise lock nut removal - worth a shot. http://touch.adverts.ie/other-repair-services/alloy-wheel-repairs-refurbishment/1389258


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