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Letter of Complaint

  • 27-06-2015 6:33pm
    #1
    john.han
    Closed Accounts Posts: 258 ✭✭


    Hi, I sent a letter of complaint by registered post 3 weeks ago and have received absolutely no reply. Anyone care to look into it for me? You're already in breach of your own complaints policy by not replying.


Comments

  • #2
    wmpdd3
    Registered Users, Registered Users 2 Posts: 9,625 ✭✭✭wmpdd3


    Says alot.

    You can get details of who signed for it online, I'm sure that will be their next question.


  • #3
    Irish Water: Kim
    Closed Accounts Posts: 94 ✭✭Irish Water: Kim


    Hi john.han,

    Thank you for contacting us.
    john.han wrote: »
    I sent a letter of complaint by registered post 3 weeks ago and have received absolutely no reply. Anyone care to look into it for me? You're already in breach of your own complaints policy by not replying.

    If you could please send the following details via private message, we can investigate this matter on your behalf:

    - Name;
    - Address and
    - Contact number.

    Also, would you mind confirming the date you sent the letter and to what address it was posted?

    Thank you in advance. If you have any further queries, please feel free to ask.

    Kind regards,
    Kim


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