Switching over IW bill

yoyo

Hi folks,

I've been having problems trying to get quite a simple request sorted by your team so I will repeat the request here also and hopefully we can get it resolved. My landlord had registered the IW bill in his name at the start for convenience however at this stage the bill should now be in my name.
Even after several phonecalls and two letters sent in to IW asking for this change to be made no action has been taken your side. During the phonecall it was stated the request must be in writing, hence the 2 letters. It is not only inconvenient for my landlord but also for myself as I really don't have the time to spend phoning IW or sending more letters by post (along with the cost of posting each letter, phoning the team).
Could you guys please let me know how I can get this issue resolved online? I would also like written confirmation sent to my current address confirming the bill has been changed over after this process is completed.

Many thanks,

Nick

Irish Water: Allanah

Hi Nick,

Thanks for your query.

We can certainly look into this for you. Please send the following details via private message and we will assist you further:

- Name;
- Address and
- Contact number.

Thank you in advance.

Kind regards,
Allanah

yoyo

Irish Water: Allanah wrote: »

Hi Nick,

Thanks for your query.

We can certainly look into this for you. Please send the following details via private message and we will assist you further:

- Name;
- Address and
- Contact number.

Thank you in advance.

Kind regards,
Allanah

Cheers, PM sent!

Nick

Irish Water: Amy A

Hi yoyo,

We've received your private message, and a member of our team will respond shortly.

Kind regards,
Amy.