Ebay & Paypal claim incoming I believe

Aska

A few weeks ago I sold an CD in an auction for 56.50 euros, the shipping option in the listing required any item over 25 euros to incl. registered shipping, the buyer was from China and straight away started complaining that the shipping was too high (in reality the shipping was 8 euros registered and it should have been 8.60, but I threw in the discount due to the final cost of the item).

They were insisting on only wanting to pay the non registered standard airmail option which was 2.50 euros but I refused to budge on this and said I would offer it to the runner up, so they finally paid and all was ok till today when I get a mail on EBay saying item was scratched etc. which is total bs. But as you know there will be no come back for the seller should they open a dispute, the money will be taken from my account and the buyer gets the money and the CD, good investment on their behalf yea?

Is there anyway I can counter act any possible action that may be coming? I am not trying to pull a fast one on anyone I am just wanting to avoid loosing out to dishonest buyers as I am sure PayPal and eBay will side with them should they proceed with a claim.

I have all the messages in eBay from them wanting the cheaper non registered postage (surely without tracking that would have gone missing too!), and telling me it was too expensive when I sent it at a loss even be it only 50c, but not too many sellers cut me discounts on single items.

Any thoughts would be much appreciated.

K.

stronglikebull

They'll have to send it back to you to get any refund. If they send it back by non-registered means, then they won't get a refund, so you could try the same trick back on them.