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Still getting bills after cancelling in February

  • 08-06-2015 6:13pm
    #1
    Registered Users, Registered Users 2 Posts: 490 ✭✭


    Hi,

    Can you please inform your billing section to stop sending me bills.

    I cancelled in Feb. and after several phonecalls got a final bill last month with credit due to me.

    Now today I get another bill for €59.99. Can you sort out please?

    Regards.


Comments

  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    muloc wrote: »
    Hi,

    Can you please inform your billing section to stop sending me bills.

    I cancelled in Feb. and after several phonecalls got a final bill last month with credit due to me.

    Now today I get another bill for €59.99. Can you sort out please?

    Regards.
    Very sorry to hear this muloc

    Please PM me your eircom account number and I will have this looked in to further

    Cheers
    Al


  • Registered Users, Registered Users 2 Posts: 490 ✭✭muloc


    PM sent Alan


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    muloc wrote: »
    PM sent Alan
    Hi muloc

    Apologies for these errors - I can confirm the account is indeed closed and the balance has been reduced to zero. You will not receive requests for payment from eircom again.

    Thanks
    Al


  • Registered Users, Registered Users 2 Posts: 490 ✭✭muloc


    muloc wrote: »
    PM sent Alan
    Hi muloc

    Apologies for these errors - I can confirm the account is indeed closed and the balance has been reduced to zero. You will not receive requests for payment from eircom again.

    Thanks
    Al
    Thanks Alan. Hopefully that'll sort it.


  • Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    muloc wrote: »
    muloc wrote: »
    PM sent Alan
    Hi muloc

    Apologies for these errors - I can confirm the account is indeed closed and the balance has been reduced to zero. You will not receive requests for payment from eircom again.

    Thanks
    Al
    Thanks Alan. Hopefully that'll sort it.
    Thanks muloc

    Al


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