Eircom Wholesale ADSL2

funkhouser

My local exchange is ADSL2 enabled but my (wholesale) broadband product is ADSL only. Is this normal? Why don't Eircom offer ADSL2 to wholesale customers?

Can't find answer immediately online.

ED E

If its available to one its available to all. Thems the rules.

I assume you mean you are retail not wholesale. Only ISPs are wholesale and if you were an ISP, you wouldnt have asked that question.

funkhouser

I've no idea what you're talking about, it didn't answer my question in any way whatsoever.

The Cush

ED E is saying if your exchange is ADSL2 enabled you should be on ADSL2 connection as should everyone else connected to that exchange.

Why do you say your connection is ADSL1 only?
Where is your exchange located?

murphaph

Could it not be the case that the exchange is local loop unbundled and the op's operator only has ADSL gear in the exchange?

ED E

murphaph wrote: »

Could it not be the case that the exchange is local loop unbundled and the op's operator only has ADSL gear in the exchange?

It could be, but its unlikely. ADSL1 is rare outside remote exchanges that arent gonna be LLU.

Whats Id say is up is the Op is with XYZ, eircom have made the exchange ADSL2+ but XYZ hasnt regraded him.

OP get onto your ISP, they can sort this if theyre arsed.

yuloni

This post has been deleted.

funkhouser

The Cush wrote: »

ED E is saying if your exchange is ADSL2 enabled you should be on ADSL2 connection as should everyone else connected to that exchange.

Why do you say your connection is ADSL1 only?
Where is your exchange located?

It's a rural exchange. The modem will not connect using ADSL2. G.dmt modulation only. Not sure how much more if anything I can get out of the line given the attenuation but anything greater would be welcome. I'll check with the provider but I think I've found an answer (from the Eircom support forum from an Eircom rep last year), my line syncs at 4.5mbit:

"I would like to clarify you do indeed have NGB (next generation broadband) and ADSL2+ is not the only NGB product. ADSL2+ can only be applied when a line can hold more than 8MB download speeds and due to your lines distance from the exchange the max speed your line can hold is up to 2MB."

ED E

Thats its so, they wont bother changing your rack as your line doesnt support 9Mb.

If you had an eircom tech out on a fault they could do it for you if you asked nicely. Other than that its G.DMT till they decommission the old racks.

The Cush

funkhouser wrote: »

I'll check with the provider but I think I've found an answer (from the Eircom support forum from an Eircom rep last year), my line syncs at 4.5mbit:

"I would like to clarify you do indeed have NGB (next generation broadband) and ADSL2+ is not the only NGB product. ADSL2+ can only be applied when a line can hold more than 8MB download speeds and due to your lines distance from the exchange the max speed your line can hold is up to 2MB."

How far are you from the exchange and what are your modem line stats, attenuation/SNR?

funkhouser

3km is the minimum possible distance from the exchange. 48.1 attenuation and 12db is the SNR Margin when syncing at 4mbit. The maximum the line has synced at is 4.5mbit and it was stable but due to troubleshooting what turned out to be a faulty router the line is limited to 4mbit at the moment.

lucernarian

funkhouser wrote: »

"I would like to clarify you do indeed have NGB (next generation broadband) and ADSL2+ is not the only NGB product. ADSL2+ can only be applied when a line can hold more than 8MB download speeds and due to your lines distance from the exchange the max speed your line can hold is up to 2MB."

I love how eircom still have this habit of "your line can only handle 1 or 2 Mbit" when they're carrying twice that or more.

Eircom wholesale shouldn't have the power to arbitrarily limit profiles available on lines via the Unified Gateway, it should be up to an individual operator to offer whatever max speed they deem appropriate or else using an industry-agreed mechanism like DLC did with Openreach in the UK. I hope this is changing or has changed in the case of eircom.

ED E

Its not arbitrary, its done via prequalling tests which are for the most part reasonably accurate, often generous compared to real world. The OPs issue is that his line enough that it doesnt qualify for a 24Mb package and thus they cant order a rack change. This is pretty logical from a systems point of view.

lucernarian

ED E wrote: »

Its not arbitrary, its done via prequalling tests which are for the most part reasonably accurate, often generous compared to real world. The OPs issue is that his line enough that it doesnt qualify for a 24Mb package and thus they cant order a rack change. This is pretty logical from a systems point of view.

"Arbitrary" probably goes too far to describe all prequals but I wasn't implying that they were arbitrary.

There's too many examples I've seen on boards to believe that it's reasonably accurate or generous at longer distances. There are whole areas getting speeds of around 3 mbps currently, yet they prequal at 1. Further evidence of a habit of conservative prequals is that I haven't seen any lines in the wild, and few reports on boards where a line is unable to manage the 1 mbit prequal that eircom lump every line over 6 km into. One would assume some speed differences between a line that's 6 km long and 8 km long but the one prequal covers that. What I'm not sure about is if eircom still hold to that prequal for amber lines since a year or two ago. I've checked some lines in the tester recently that are 6.5 to 7 km long and they are getting 4 mbit in prequal results. And I wonder if some lines prequal at 1 Mbit but they allow higher speeds and other 1 mbit lines are forced at that speed.

Yes, the OP's issue is different. I'm commenting on eircom's sometimes ridiculous policies especially in the past when it comes to prequals. Openreach in the UK have always been more progressive in allowing long lines to have whatever DSL speed was possible on them.