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ESB cut off

  • 06-06-2015 10:09pm
    #1
    Banned (with Prison Access) Posts: 332 ✭✭


    Anyone know what the connection fees are about getting ones electric back on. My daughter and boy friend have a bill over 1000€ in his house and hadn't paid 1c in over a year or 2. They didn't use much electric and stupidly ignored their bills but now been cut off.

    Anyone know is it possible to get connected by another company without any large reconnection fees along with paying their outstanding bill from ESB.


«1

Comments

  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    You can't just change company to avoid the bill. There's a talk to Electric Ireland forum here, why not ask them directly?


  • Closed Accounts Posts: 2,504 ✭✭✭Polo_Mint


    mcneil wrote: »
    Anyone know what the connection fees are about getting ones electric back on. My daughter and boy friend have a bill over 1000€ in his house and hadn't paid 1c in over a year or 2. They didn't use much electric and stupidly ignored their bills but now been cut off.

    Anyone know is it possible to get connected by another company without any large reconnection fees along with paying their outstanding bill from ESB.

    Nope. The Connection is owned by ESB Networks and only ESB can reconnect the line.

    You might be able to get a pay as you go meter added which you are paying arrears and what you are using

    It dosent matter if you change provider, ESB will always own the connection


  • Registered Users, Registered Users 2 Posts: 611 ✭✭✭rubberdungeon


    The reconnection process will depend on how long your home has been disconnected if it is less than 6 months:

    Contact Electric Ireland on 1850 372 372 to arrange a reconnection.

    How much will it cost?

    Connection Fee

    Ex VAT €70.00
    Inc VAT €79.45


    https://www.electricireland.ie/ei/residential/manage-your-account/reconnections-new-connections.jsp


  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    athtrasna wrote: »
    You can't just change company to avoid the bill. There's a talk to Electric Ireland forum here, why not ask them directly?

    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on. They don't want a pay as go either because of the radiation from the meters


  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    The reconnection process will depend on how long your home has been disconnected if it is less than 6 months:

    Contact Electric Ireland on 1850 372 372 to arrange a reconnection.

    How much will it cost?

    Connection Fee

    Ex VAT €70.00
    Inc VAT €79.45








    3 days its cut off


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  • Closed Accounts Posts: 6,751 ✭✭✭mirrorwall14


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on. They don't want a pay as go either because of the radiation from the meters

    Radiation from the meters?? I don't think they are going to have much options unless they actually pay off the arrears!


  • Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    How did they manage to ignore the bills for a year or 2? Strange why Esb didn't cut them off earlier.


  • Registered Users, Registered Users 2 Posts: 7,742 ✭✭✭54and56


    mcneil wrote: »
    They don't want a pay as go either because of the radiation from the meters

    Are you sober?


  • Closed Accounts Posts: 5,019 ✭✭✭ct5amr2ig1nfhp


    They haven't bothered their ar*e paying their bill and yet are worried about radiation from the meter? :rolleyes:

    First port of call - they should ring ESB and talk to them. If they are having financial difficulties, they should perhaps look at talking to MABS (see mabs.ie)


  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    How did they manage to ignore the bills for a year or 2? Strange why Esb didn't cut them off earlier.

    There's been 4 deaths in the family, mortgage, depression, car wrote off, lost jobs, attempted suicides to name a few and the electric bill was the least of their worries. I am willing to help them with this bill but first need to know what can be done. I know we can be quick to jump and say they should have paid but they've had their fair share of bad luck since 2012 so I can forgive them for not paying.


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  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    Radiation from the meters?? I don't think they are going to have much options unless they actually pay off the arrears!

    I'll help them as well as if they can pay DD


  • Registered Users, Registered Users 2 Posts: 3,670 ✭✭✭quadrifoglio verde


    Radiation from the meters?? I don't think they are going to have much options unless they actually pay off the arrears!

    I'd be much more worried about mobile phones and microwaves than the radiation of a prepay meter.


  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    I'd be much more worried about mobile phones and microwaves than the radiation of a prepay meter.

    Its their issue, not mine and all I can do is respect their decision. I'm not qualified in that department so I vsnt really judge them, they could be wrong or even right but who am I to say they are because I know nothing about them.


  • Registered Users, Registered Users 2 Posts: 3,670 ✭✭✭quadrifoglio verde


    Are you sure their fear isn't radiation but paying for lecky?


  • Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Are you sure their fear isn't radiation but paying for lecky?

    I get the impression that they don't want the payg meter in because they are hoping that you will pay the bill off for them. Anything about radiation is a complete cop out.


  • Closed Accounts Posts: 6,751 ✭✭✭mirrorwall14


    mcneil wrote: »
    Its their issue, not mine and all I can do is respect their decision. I'm not qualified in that department so I vsnt really judge them, they could be wrong or even right but who am I to say they are because I know nothing about them.

    If you know nothing about them why are you paying the bill? Did I misread something?


  • Registered Users, Registered Users 2 Posts: 22,412 ✭✭✭✭endacl


    mcneil wrote: »
    Its their issue, not mine and all I can do is respect their decision. I'm not qualified in that department so I vsnt really judge them, they could be wrong or even right but who am I to say they are because I know nothing about them.

    Please please please get them to come on here to argue the radiation thing!


  • Registered Users, Registered Users 2 Posts: 600 ✭✭✭SMJSF


    mcneil wrote:
    I know nothing about them.
    You just said its your daughter and boyfriend.
    If they are paying bills, their adults. It's their responsibility. From the sounds of things, they need to be staying with someone if they can't look after themselves.

    They've gone for TWO years with free electricity!!! They knew it was going to happen. Everyone else has to pay for it.
    Its harsh to hear, but its reality.


  • Registered Users, Registered Users 2 Posts: 22,412 ✭✭✭✭endacl


    SMJSF wrote: »

    They've gone for TWO years without bothering their mutual holes to pay for free electricity!!!

    Better.

    ;)


  • Banned (with Prison Access) Posts: 332 ✭✭mcneil


    SMJSF wrote: »
    You just said its your daughter and boyfriend.
    If they are paying bills, their adults. It's their responsibility. From the sounds of things, they need to be staying with someone if they can't look after themselves.

    They've gone for TWO years with free electricity!!! They knew it was going to happen. Everyone else has to pay for it.
    Its harsh to hear, but its reality.



    I know nothing about the pre pay meters!!!!!!!!!!


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  • Registered Users, Subscribers, Registered Users 2 Posts: 47,352 ✭✭✭✭Zaph


    If you know nothing about them why are you paying the bill? Did I misread something?

    The OP knows nothing about the PAYG meters, not her daughter and her boyfriend.

    As a matter of interest, what have they done about all the other bills they received over the last two years?


  • Registered Users, Registered Users 2 Posts: 18,721 ✭✭✭✭_Brian


    mcneil wrote: »
    There's been 4 deaths in the family, mortgage, depression, car wrote off, lost jobs, attempted suicides to name a few and the electric bill was the least of their worries. I am willing to help them with this bill but first need to know what can be done. I know we can be quick to jump and say they should have paid but they've had their fair share of bad luck since 2012 so I can forgive them for not paying.

    Wow, all that, would it not have been easier to just pay the ESB ?


  • Registered Users, Registered Users 2 Posts: 18,721 ✭✭✭✭_Brian


    mcneil wrote: »
    You serious!!!!!!!

    Yea I am.
    Two years without paying the esb was only going one way. We all have problems but keep the basics ticking over.
    Asking can they just dump two years if unpaid bills and move to a different supplier is just a joke and who says they don't just do the same to the next supplier.

    There are consequences in life. Not paying an essential bill results on no essential services.


  • Moderators, Home & Garden Moderators, Recreation & Hobbies Moderators Posts: 7,730 Mod ✭✭✭✭delly


    In fairness folks, although the situation seems a bit mad, the OP is not the cause of it and is looking for info on getting reconnected. As someone who wants to support an offspring, getting other users experience is a place to start, but most seem to be more concerned about the hows and whys of the situation.


  • Registered Users, Registered Users 2 Posts: 22,412 ✭✭✭✭endacl


    delly wrote: »
    In fairness folks, although the situation seems a bit mad, the OP is not the cause of it and is looking for info on getting reconnected. As someone who wants to support an offspring, getting other users experience is a place to start, but most seem to be more concerned about the hows and whys of the situation.

    But, that was answered. Pay the bill and the reconnection fee. Job done.


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on.
    If they are unable (or unwilling) to pay the full amount off then you will have to phone the electrical supplier and explain the situation to them. They will most likely agree a re-connection amount, (probably 10 - 20%) on the basis that you have a pay as you go meter installed. This allows the debt to be paid off over time.
    mcneil wrote: »
    They don't want a pay as go either because of the radiation from the meters
    What radiation??
    In that case they would be better off getting rid of their mobile phones, microwave cooker, wireless internet and any other devices that emit forms of radio waves and avoid high voltage cables. :rolleyes:


  • Registered Users, Registered Users 2 Posts: 454 ✭✭aunt aggie


    How old are they?


  • Registered Users, Registered Users 2 Posts: 4,632 ✭✭✭Aint Eazy Being Cheezy


    I know you used to be able to debt hop from one provider to another, afaik it's changed now. Tell them to ring airtricity or bord gais and ask to be connected. They might ask for a large deposit though. The bill from esb won't go away either so they'll need to come to some arrangement with them.


  • Registered Users, Registered Users 2 Posts: 540 ✭✭✭GreatDefector


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on. They don't want a pay as go either because of the radiation from the meters

    I think the radiation has already done its damage if your friends think that ESB are going to welcome anyone back with loving arms without paying a connection fee and at least some kind of hefty security deposit

    Not withstanding you'll have to pay the outstanding bill and €1 a week for the next 1000 weeks is not going to cut it


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  • Registered Users, Registered Users 2 Posts: 1,696 ✭✭✭dhaughton99


    Is this the same boyfriend who arrived back from New Zealand this week, according to another of your posts?
    I just get the impression that they are trying to get you to pay up. Anyway, hope it works out ok. Night


  • Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Off-topic posts deleted and thread moved to Accommodation & Property

    dudara


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    mcneil wrote: »

    3 days its cut off


    I can assure you that the ESB did not just decide out of the blue to rock up to their house and cut the power.
    There is a protocol of letters and phone calls and endeavours to work out payment plans before that happens.
    Having been in a similar situation a few years back, partially my fault and partially the suppliers fault, out of the blue I ended up with a bill for over 2,200 euro. Not an amount of money that I had spare in my back pocket and at the time was just about able to pay the on-going usage.
    While arguing and debating with them I was never cut off, although threatened a few times, and the simplest way was to have their PAYG meter fitted.
    The arrears are almost cleared off now and I don't have any more hefty bills landing in the letterbox any more.
    Its a simple arrangement and works very well and when the debt is cleared I will be keeping the PAYG meter in place.


  • Registered Users, Registered Users 2 Posts: 84,761 ✭✭✭✭Atlantic Dawn
    M


    K.Flyer wrote: »
    I can assure you that the ESB did not just decide out of the blue to rock up to their house and cut the power.
    There is a protocol of letters and phone calls and endeavours to work out payment plans before that happens.
    Having been in a similar situation a few years back, partially my fault and partially the suppliers fault, out of the blue I ended up with a bill for over 2,200 euro. Not an amount of money that I had spare in my back pocket and at the time was just about able to pay the on-going usage.
    While arguing and debating with them I was never cut off, although threatened a few times, and the simplest way was to have their PAYG meter fitted.
    The arrears are almost cleared off now and I don't have any more hefty bills landing in the letterbox any more.
    Its a simple arrangement and works very well and when the debt is cleared I will be keeping the PAYG meter in place.

    But the PAYG is more expensive than the standard setup, if you can't afford the standard setup getting the PAYG in is a bad idea.


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    But the PAYG is more expensive than the standard setup, if you can't afford the standard setup getting the PAYG in is a bad idea.



    I know if you go with some of the companies that advertise the PAYG setup (not mentioning names) yes you do pay over the odds for the service.
    But the last time I checked (last year sometime) with my supplier, who supplied the unit directly, I am getting the same rate as their discount customer, so no loss there for me.
    The other side of the coin for me was the ability to chip away at the arrears without a penalty of any sort and not have any phone calls, bils or letters from them any more. As long as I am buying electricity I am clearing my arrears at the same time.


  • Registered Users, Registered Users 2 Posts: 37,316 ✭✭✭✭the_syco


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on.
    Owing a thousand euros, PAYG will be their ONLY option, as they have shown they can't be trusted to pay in arrears.

    Usually a percentage of what they pay gets taken from what they put into the PAYG box, and is put against the outstanding bill.


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  • Closed Accounts Posts: 3,601 ✭✭✭cerastes


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on. They don't want a pay as go either because of the radiation from the meters

    I suppose its been answered already, what particular wavelength of radiation are they concerned about? and why?
    How did they manage to ignore the bills for a year or 2? Strange why Esb didn't cut them off earlier.

    Sounds like some kind of allergy
    mcneil wrote: »
    There's been 4 deaths in the family, mortgage, depression, car wrote off, lost jobs, attempted suicides to name a few and the electric bill was the least of their worries. I am willing to help them with this bill but first need to know what can be done. I know we can be quick to jump and say they should have paid but they've had their fair share of bad luck since 2012 so I can forgive them for not paying.

    tbh, thats a cop out, I am sick to my back teeth of excuses like that, Ive had some of them thrown at me too and basically, if everyone just let everything go when someone died everywhere would shut down, I appreciate a lot of that stuff is terrible, but most people have had to deal with a lot of that, how have you not been affected by all this, presumably your electric bill is relatively up to date? so how does any of this excuse them?
    Its like the worst of the worst and not being allowed to say anything for someone that has allowed things to deteriorate and then if or when someone dies, they throw that in as an excuse as to why they cant deal with it when as you say its taken years to get to this point. No one that makes any arrangement with any supplier or creditor will be cut off or shut down, plain and simply they must have been ignoring this, my sympathy goes out to their landlord.

    mcneil wrote: »
    I know nothing about the pre pay meters!!!!!!!!!!

    I wouldnt say there is much to know, but if you take the advice and contact the talk to forum or the bill provider directly then that is your first port of call,
    Basically, its a meter you put a card into, this meter is fitted as a replacement to the standard no pre payed meter, the card is topped up with a credit and then you load that into the machine, if you lose the card I think you have to do some basic initial set up again, but its not impossible.

    I honestly dont know if you are serious or just dont know or if they have provided this excuse of "Radiation" if they have children, will you please check up to make sure they are fully vaccinated, becuase radiation from the meter is a bit quakery and Im open to opinions on anything really.


  • Registered Users, Registered Users 2 Posts: 2,271 ✭✭✭TireeTerror


    PAYG is NOT the only option for them at all.

    There will be a debt flag registered on the network. Debt hopping can still be done. Its up to the new supplier to decide if they want to take the risk and register a new customer, not the existing supplier. All they can do is notify the new supplier if the debt has been owed for a while. If I remember correctly €240-250 must be owed for 3 or 4 months. Obviously they fall into that category, but they could still have changed. The difficulty they face is they waited until they were disconnected and that limits their options as ESB Networks do not cut people off without plenty of warning unless a genuine mistake was made.

    The reconnection fee will have to be paid regardless of chosen supplier. I will assume they owe the money to Electric Ireland based on you constantly talking about ESB, a common mistake in this country. Electric Ireland can ask ESB Networks to install a PAYG meter which will be set at a rate to recover the debt owed. Electric Ireland do NOT charge a premium for a PAYG meter unlike the con men at PrePay Power and Pinergy, who target the vulnerable in society with their sneaky €136 hidden charge.

    Im not here to tell people how to avoid paying electricity bills. However if I found myself in your situation and I had a concern about PAYG radiation (Utterly hysterical excuse!) then I would register the electric in the name of someone else. Perhaps both your names were not on the bill, if not simply register as a new tenant with the others name. Make sure you setup a direct debit to avoid a deposit and make sure you do NOT use any bank account that was used by the person named on the bill who owes the money. The information the energy suppliers use to detect this kind of action is fairly robust, but with simple enough precautions it can be done. Use a different phone number and email address as the person who owes money may have provided them when they registered and they can catch you out that way. OP you could even register the electric in your own name and setup a DD and then after its registered just change it back into one of their names. The main goal is to have the power back on. If its possible, a small child living in the house can speed things up dramatically. Anyone requiring electrical life saving equipment is also something that would prevent the power being cut off at all.

    This is a last resort of course, the reality is that they have just chanced it and no amount of stories about a difficult life will get much sympathy in here where the vast majority would be paying their bills and hate to see people avoiding paying as they are likely to believe that could result in increases for them.


  • Closed Accounts Posts: 20,373 ✭✭✭✭foggy_lad


    mcneil wrote: »
    Not to avoid it but pay the bill over time because we've heard if you can't pay bill up front, you won't get turned on. They don't want a pay as go either because of the radiation from the meters
    Sounds like they are looking for ways of not paying including getting you or others to pay it for them.
    mcneil wrote: »
    Its their issue, not mine and all I can do is respect their decision. I'm not qualified in that department so I vsnt really judge them, they could be wrong or even right but who am I to say they are because I know nothing about them.
    Any excuse not to pay up? they and the esb both know that if they set up a direct debit it will gain them a few months grace before that too goes unpaid.
    But the PAYG is more expensive than the standard setup, if you can't afford the standard setup getting the PAYG in is a bad idea.

    the esb payg meters are far cheaper than any other "prepay power" or other prepay companies because those other companies add at least 13% onto the standard rate to cover the meter and their profit!

    the esb only charge only the standard rate plus a small amount for installation afaik.


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    foggy_lad wrote: »

    the esb only charge only the standard rate plus a small amount for installation afaik.

    There is no charge for the installation, in fact, you get your first 5 euro credit free :)


  • Moderators, Society & Culture Moderators Posts: 32,286 Mod ✭✭✭✭The_Conductor


    K.Flyer wrote: »
    There is no charge for the installation, in fact, you get your first 5 euro credit free :)

    Note- if they are renting- they can only get a pre-pay meter with the express permission of the owner of the property- and there is a large fee for removing it at a later date (which is normally incremented onto a tenant's deposit- aka a separate deposit is needed for it). Having a pre-pay meter- automatically makes a property less desirable to most prospective tenants (not all- but definitely a significant majority of people would view it poorly).


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  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    Note- if they are renting- they can only get a pre-pay meter with the express permission of the owner of the property- and there is a large fee for removing it at a later date (which is normally incremented onto a tenant's deposit- aka a separate deposit is needed for it). Having a pre-pay meter- automatically makes a property less desirable to most prospective tenants (not all- but definitely a significant majority of people would view it poorly).
    Not so sure you are correct.
    I rent and when I was getting the p.p. meter I asked them about having it changed back to a normal meter when I was leaving and they said it would be no problem once the arrears were cleared and that there would be no fee attached to the change back.
    They also said that the as the account was between me and the supplier that it was none of the owners business as long as I put it back the way it was and left no arrears.
    Not saying they were right or wrong, but that's how mine worked out.


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    K.Flyer wrote: »
    They also said that the as the account was between me and the supplier that it was none of the owners business as long as I put it back the way it was and left no arrears.

    Absolutely not true. Installing a meter is altering the landlord's property and should never be considered without prior consent from the landlord


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    The meter belongs to the ESB Networks, not the property owner.


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    K.Flyer wrote: »
    The meter belongs to the ESB Networks, not the property owner.
    The meter is installed on the landlord's property, materially altering the property. Needs permission from landlord


  • Registered Users, Registered Users 2 Posts: 9,514 ✭✭✭TheChizler


    K.Flyer wrote: »
    The meter belongs to the ESB Networks, not the property owner.
    The meter requires holes drilled for wires and mounting points though. Same as if you were getting Sky or UPC installed.


  • Registered Users, Registered Users 2 Posts: 8,565 ✭✭✭K.Flyer


    We're going o.t. here, but the main meter in the meter box is mounted onto a wooden board and the cables were not cut or extended.
    The internal key pad is a counter top plug in device which sits on the counter, so nothing different than a radio or a kettle. :rolleyes:
    So no holes drilled or wiring changed, I know because I was standing next to him.
    If there is any problem having it changed back then that will be my problem to deal with then.


  • Closed Accounts Posts: 13,420 ✭✭✭✭athtrasna


    The meter is connected to cables/the mains. There has to be connections somewhere, altering the landlord's property. Something a tenant is not entitled to have done without permission from the property owner.


  • Registered Users, Registered Users 2 Posts: 2,271 ✭✭✭TireeTerror


    <SNIP>

    It is an absolute fact that a tenant must have the express permission of the landlord or letting agent before having a prepayment meter installed.

    You will note that when the sales reps of Prepay Power and Pinergy are out flogging the product, they will not even ask you if you own the property or rent it, they will ALWAYS tick "HOMEOWNER" as they know if they tick TENANT they will need to have the landlords permission and it would either result in a lost sale or a delay which will cost them money. The drama always kicks off when that tenant leaves and the landlord gives out to the supplier for installing it without their permission.


  • Moderators, Education Moderators, Music Moderators Posts: 10,686 Mod ✭✭✭✭melekalikimaka


    You will have to lie to get it installed without ll consent. I think they're in enough of a hole as it is


  • Registered Users, Registered Users 2 Posts: 9,815 ✭✭✭antoinolachtnai


    Most leases forbid the tenants from having their electricity cut off. The tenants are in breach and their tenancy could be terminated.

    An ESB networks supplied PAYG meter takes the place of the original meter. It is very hard to see why landlord's permission is needed for this.


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