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Sky app on iPhone

  • 16-05-2015 9:55pm
    #1
    johnire
    Registered Users, Registered Users 2 Posts: 1,539 ✭✭✭


    I've had this app on my iPhone and iPad for years and it's worked perfectly until a few days ago.
    For some reason it logged me out and I can't sign in again. It's a nuisance as I cant get my Favourite Channels or record anything.
    Anyone else having this issue?
    Thanks


Comments

  • #2
    Slippin Jimmy
    Registered Users, Registered Users 2 Posts: 6,033 ✭✭✭Slippin Jimmy


    johnire wrote: »
    I've had this app on my iPhone and iPad for years and it's worked perfectly until a few days ago.
    For some reason it logged me out and I can't sign in again. It's a nuisance as I cant get my Favourite Channels or record anything.
    Anyone else having this issue?
    Thanks

    No issues here. Does it give you a particular error message?


  • #3
    jca
    Closed Accounts Posts: 8,585 ✭✭✭jca


    It's a terrible app it does that to me regularly. The only way I can sort it is to uninstall/ reinstall it and it will work again.... For a while...


  • #4
    adox
    Registered Users, Registered Users 2 Posts: 19,026 ✭✭✭✭adox


    I can't access my planner anymore through it. Can't find my sky box. Can still remote record. Pain in the ass.


  • #5
    Graham 1324
    Registered Users, Registered Users 2 Posts: 90 ✭✭Graham 1324


    Delete app and redown load


  • #6
    CJmasgrande
    Registered Users, Registered Users 2 Posts: 480 ✭✭CJmasgrande


    Check Is your sky box connected to wifi?


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  • #7
    Stillhouette
    Registered Users, Registered Users 2 Posts: 208 ✭✭Stillhouette


    It is working perfectly for me but only if the Sky box and phone are on the same WiFi network which I believe is required.


  • #8
    Lockster
    Registered Users, Registered Users 2 Posts: 286 ✭✭Lockster


    I've the same problem as adox. I can remote record but the app will never find my HD box. Have tried everything. Sometimes if I delete the app and reinstall it it finds the box for a day or so but then looses it again. Its the same with both my iPhone and iPad, so I've come to the conclusion its probably something to do with my router. Adox you're not on Vodafone Home Broadband by any chance?


  • #9
    muffler
    Registered Users, Registered Users 2 Posts: 46,545 ✭✭✭✭muffler


    No harm in asking the Sky Reps on their Talk To forum about the problem or the solution to it.


  • #10
    adox
    Registered Users, Registered Users 2 Posts: 19,026 ✭✭✭✭adox


    Lockster wrote: »
    I've the same problem as adox. I can remote record but the app will never find my HD box. Have tried everything. Sometimes if I delete the app and reinstall it it finds the box for a day or so but then looses it again. Its the same with both my iPhone and iPad, so I've come to the conclusion its probably something to do with my router. Adox you're not on Vodafone Home Broadband by any chance?

    Yeah I'm with Vodafone.

    Deleting the app and reinstalling makes no difference. Phone and sky box on same network.


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