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Bin company charges

  • 29-04-2015 10:11am
    #1
    TheCowboy
    Closed Accounts Posts: 141 ✭✭


    A bin company supply a mini brown bin. The form says that people on flat rate do not pay for this small bin. Then they charge someone on a flat rate and when queried say that regional customers are not free.

    But the regional customer got a form saying it was free. Can they do this or should they identify the regional customers and send a different form?

    Not looking for advice and its not me . Story i heard


Comments

  • #2
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    I presume they could use the same form if it contains a statement (even in fine print) that regional customers are excluded from the free mini brown bin or the form refers the customer to Terms and Conditions which state the exclusion.


  • #3
    TheCowboy
    Closed Accounts Posts: 141 ✭✭TheCowboy


    slimjimmc wrote: »
    I presume they could use the same form if it contains a statement (even in fine print) that regional customers are excluded from the free mini brown bin or the form refers the customer to Terms and Conditions which state the exclusion.
    It doesn't


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