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Account not cancelled

Eoin · 2015-04-21 20:20:50

Hi there, I cancelled my account on 12 Feb by ringing eircom and then emailing phonecan@eircom.ie as instructed, however I've just received another bill so this doesn't seem to have taken effect. Can this be looked into please, and a refund arranged? I can PM my account number as needed. thanks, Eoin

21-04-2015 8:20pm

#1

Eoin

Registered Users, Registered Users 2 Posts: 21,263 ✭✭✭✭

Join Date: July 2004

Posts: 20150

Hi there,

I cancelled my account on 12 Feb by ringing eircom and then emailing phonecan@eircom.ie as instructed, however I've just received another bill so this doesn't seem to have taken effect.

Can this be looked into please, and a refund arranged? I can PM my account number as needed.

thanks,

Eoin

0

Comments

#2 22-04-2015 9:55am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Eoin wrote: »

Hi there,

I cancelled my account on 12 Feb by ringing eircom and then emailing phonecan@eircom.ie as instructed, however I've just received another bill so this doesn't seem to have taken effect.

Can this be looked into please, and a refund arranged? I can PM my account number as needed.

thanks,

Eoin

Hi Eoin

Please PM me your eircom account number and I will look in to this for you

Cheers
Al

0
#3 25-05-2015 9:50pm

Eoin

Registered Users, Registered Users 2 Posts: 21,263 ✭✭✭✭

Join Date: July 2004

Posts: 20150

Hi Al,

Just wanted to let you know that everything is sorted now, thanks very much for your quick & effective response.

Eoin

0
#4 26-05-2015 9:09am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Eoin wrote: »

Hi Al,

Just wanted to let you know that everything is sorted now, thanks very much for your quick & effective response.

Eoin

Thanks for updating the thread Eoin

AL

0