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HIKVISION CCTV RECORDER

  • 08-04-2015 11:04am
    #1
    siobhancork
    Closed Accounts Posts: 10 ✭


    Got CCTV installed 6 months ago. The DVD Recorder started beeping, still under warranty.

    Contacted installer, said the hard drive is the cause and promised numerous times to replace it, no go. I'm giving up at this stage.

    Do I have to get someone else out to replace or could I do it myself. TIA.


Comments

  • #2
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    If it's only 6 months old he really should be sorting this for you under warranty at no cost to yourself.
    If you go at this yourself you will void all warranties.
    Did you use a PSA licenced installer?


  • #3
    siobhancork
    Closed Accounts Posts: 10 ✭siobhancork


    KoolKid wrote: »
    If it's only 6 months old he really should be sorting this for you under warranty at no cost to yourself.
    If you go at this yourself you will void all warranties.
    Did you use a PSA licenced installer?

    Yes, he's registered, well known installer as well.
    Lost count of the number of times I've rang him at this stage.


  • #4
    KoolKid
    Moderators, Home & Garden Moderators, Technology & Internet Moderators Posts: 24,789 Mod ✭✭✭✭KoolKid


    Have you tried contacting the company's certification body. Unless there is something we aren't hearing about there's no reason not to sort this for you.


  • #5
    siobhancork
    Closed Accounts Posts: 10 ✭siobhancork


    KoolKid wrote: »
    Have you tried contacting the company's certification body. Unless there is something we aren't hearing about there's no reason not to sort this for you.

    No he did a house alarm for us as well, no issues there.
    It's just the CCTV we're having a problem with.
    Rang him yesterday again, promised he'd be out today.
    Not holding my breath at this stage.
    Will PM you his name, see what you think..


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