Aritech alarm

johnnyb6

Hi I have a Aritech alarm fitted in my house for past 12 years. Today my wife went out the front door with alarm off and it started to beep and the following appeared on the display and is still there. nd-No PANEL DATA. I tried to reset it by turning off power but unit stayed on. Any other time I turned off power I would have to key in code to stop it beeping. The buttons are not responding either. Grateful for any help.


Thanking You

degsie

Possibly low battery causing unpredictable behavior. When was the last time it was changed?

johnnyb6

degsie wrote: »

Possibly low battery causing unpredictable behavior. When was the last time it was changed?

Hi degsie, thanks for reply but I have never changed battery

degsie

johnnyb6 wrote: »

Hi degsie, thanks for reply but I have never changed battery

The battery is optional so you should check if one is fitted by removing the front panel. If there is one there then it should be changed after 12 yrs!

johnnyb6

degsie wrote: »

The battery is optional so you should check if one is fitted by removing the front panel. If there is one there then it should be changed after 12 yrs!

I know there is a battery as I had panel opened before. I assumed battery is only used when power is off which is very rare.

degsie

johnnyb6 wrote: »

I know there is a battery as I had panel opened before. I assumed battery is only used when power is off which is very rare.

Even unused batteries have a shelf life.

johnnyb6

degsie wrote: »

Even unused batteries have a shelf life.

and should I get a low battery warning

KoolKid

The battery is not optional. If there was no battery fitted there would be a permanent fault showing on the screen. I would try powering down the system completely and power back up on the mains only & see if the keypad comes back online. If that doesn't work the next step would be to take the keypad & wire it directly into the panel on a short length of cable to eliminate any wiring problems.

johnnyb6

KoolKid wrote: »

The battery is not optional. If there was no battery fitted there would be a permanent fault showing on the screen. I would try powering down the system completely and power back up on the mains only & see if the keypad comes back online. If that doesn't work the next step would be to take the keypad & wire it directly into the panel on a short length of cable to eliminate any wiring problems.

I switched off the main power to house but I got no reaction from alarm. Usually if power is switched I would have to key in code to stop it beeping but this time just stayed on when I turned power off. This tells me the battery cut in. Am I totally wrong .

KoolKid

Turn off the power & remove the battery.
The keypad is not going to react because it is getting no data from the panel.
The battery may be drawing the system down.

kub

johnnyb6 wrote: »

I switched off the main power to house but I got no reaction from alarm. Usually if power is switched I would have to key in code to stop it beeping but this time just stayed on when I turned power off. This tells me the battery cut in. Am I totally wrong .

Your battery is more than likely at fault here, it is giving out voltage and that is carrying the system over when the mains is off.

Disconnect the battery in the panel, then power it down, power it back up and let us know how it reacted, but leave the battery disconnected.

johnnyb6

kub wrote: »

Your battery is more than likely at fault here, it is giving out voltage and that is carrying the system over when the mains is off.

Disconnect the battery in the panel, then power it down, power it back up and let us know how it reacted, but leave the battery disconnected.

thanks for the help. I will wait till tomorrow evening and try is as its a bit late now in case it goes off and don't stop

KoolKid

No problem. Come back & let us know how it goes.

degsie

KoolKid wrote: »

The battery is not optional

Oops, meant to say removable. My bad

KoolKid

Not a problem.

johnnyb6

KoolKid wrote: »

Not a problem.

Hi again. I disconnected battery and turned power to house off for few min. When I turned it on again 141-1994 came up on screen followed by NO PANEL DATA and a low buzzing sound that stopped when I touched key panel. No buttons responding on panel

altor

johnnyb6 wrote: »

Hi again. I disconnected battery and turned power to house off for few min. When I turned it on again 141-1994 came up on screen followed by NO PANEL DATA and a low buzzing sound that stopped when I touched key panel. No buttons responding on panel

Can you disconnect and wire the keypad direct into the panel?

KoolKid

johnnyb6 wrote: »

Hi again. I disconnected battery and turned power to house off for few min. When I turned it on again 141-1994 came up on screen followed by NO PANEL DATA and a low buzzing sound that stopped when I touched key panel. No buttons responding on panel

As I said...

KoolKid wrote: »

If that doesn't work the next step would be to take the keypad & wire it directly into the panel on a short length of cable to eliminate any wiring problems.

johnnyb6

KoolKid wrote: »

As I said...

I am afraid that could be bridge too far for me to connect key pad to panel. I wouldn't know where to start even though I would be fairly handy . I have too key pads and same fault on both so does that tell me , its not key pad.

altor

johnnyb6 wrote: »

I am afraid that could be bridge too far for me to connect key pad to panel. I wouldn't know where to start even though I would be fairly handy . I have too key pads and same fault on both so does that tell me , its not key pad.

If you dont feel confident then I would recommend have an engineer look at it for you. He may need to try a default to get the system back on line which will entail programming the system if it does come back on line.

johnnyb6

altor wrote: »

If you dont feel confident then I would recommend have an engineer look at it for you. He may need to try a default to get the system back on line which will entail programming the system if it does come back on line.

Thanks for the help, but I an very surprised it acting up with no warning as the alarm was never abused

altor

johnnyb6 wrote: »

Thanks for the help, but I an very surprised it acting up with no warning as the alarm was never abused

I would say it was an issue with the battery in the first place.
It usually happens at 2 in the morning that the keypad becomes unresponsive.
They are an old system but hopefully it can be brought back to life for you.

johnnyb6

altor wrote: »

I would say it was an issue with the battery in the first place.
It usually happens at 2 in the morning that the keypad becomes unresponsive.
They are an old system but hopefully it can be brought back to life for you.

can I just ask two questions If I wire key pad direct what result should I get and if it becomes unresponsive at 2 in morning what can one do to turn off the alarm

altor

johnnyb6 wrote: »

can I just ask two questions If I wire key pad direct what result should I get and if it becomes unresponsive at 2 in morning what can one do to turn off the alarm

By wiring the keypad direct into the keypad bus you are ruling out an issue with the data cable from the panel to the keypad location.

In most cases down powering the system, mains and battery. Then leave the battery disconnected and then powering the system back up on mains will bring the keypad back on line so you can input your user code to turn it off.

johnnyb6

altor wrote: »

By wiring the keypad direct into the keypad bus you are ruling out an issue with the data cable from the panel to the keypad location.

In most cases down powering the system, mains and battery. Then leave the battery disconnected and then powering the system back up on mains will bring the keypad back on line so you can input your user code to turn it off.

sorry for all the questions but are you saying even though the power might be on , and if the battery goes down, then the alarm could go off at any time

altor

johnnyb6 wrote: »

sorry for all the questions but are you saying even though the power might be on , and if the battery goes down, then the alarm could go off at any time

Yes, if you have a low battery it is always advisable to have it replace as soon as. It can caused issues with any powered device on your system at any time of day or night which can also lead to false alarms or other issues.

johnnyb6

altor wrote: »

Yes, if you have a low battery it is always advisable to have it replace as soon as. It can caused issues with any powered device on your system at any time of day or night which can also lead to false alarms or other issues.

would you have any idea of the price of that battery as it will have to be replaced anyway

altor

johnnyb6 wrote: »

would you have any idea of the price of that battery as it will have to be replaced anyway

We do not give out prices on here.
Here is a link to the suppliers list.
My advise would be to contact local registered installers.
Here is a link to the PSA website.

KoolKid

The fact that you have 2 keypads may be an issue as well.
Have you tried disconnecting them one by one? Have you changed the dip switches on either of the keypads?
Do you have the engineer code to this panel by any chance?

johnnyb6

KoolKid wrote: »

The fact that you have 2 keypads may be an issue as well.
Have you tried disconnecting them one by one? Have you changed the dip switches on either of the keypads?
Do you have the engineer code to this panel by any chance?

Hi I got new battery today and put it in but nothing changed. What I did notice was before I disconnected old battery last night, there was a green light on top right corner of key pad. This went off when I took out old battery, but it hasn't come on when I put in new battery. I also checked the abcd wiring on keypad and panel and they connected fine . I think these are for key pad. Yes I do have the engineers code , but it wont accept this either.

KoolKid

Have you disconnected both keypads & tried them one by one.?
Have you tried each keypad one by one connected directly into the control panel?

Its a process of elimination now before you look at replacing the panel and keypads.

johnnyb6

KoolKid wrote: »

Have you disconnected both keypads & tried them one by one.?
Have you tried each keypad one by one connected directly into the control panel?

Its a process of elimination now before you look at replacing the panel and keypads.

Hi I haven't done anything with key pads as I taught battery would sort it. If I disconnect 4 wires from key pad will that allow me to check is other one is ok.


If I connect key pad directly , do I need to worry about colour of wire or is it efficient to put same colour into a ,b ,c and d

KoolKid

Power down the system completely. Disconnect one keypad completely & power back up. If that doesn't work repeat with the other keypad.
If that sill doesn't work repeat but this time connecting each keypad in turn directly to the terminals in the panel .
Connections are

A>12
B>13
C>14
D>15

johnnyb6

KoolKid wrote: »

Power down the system completely. Disconnect one keypad completely & power back up. If that doesn't work repeat with the other keypad.
If that sill doesn't work repeat but this time connecting each keypad in turn directly to the terminals in the panel .
Connections are

A>12
B>13
C>14
D>15

Thanks very much for your help. To disconnect key pad is it enough to just disconnect 4 wires in key pad

KoolKid

Are the keypads on 2 separate cables at the panel. If so disconnect from there.
This could well be a cable problem as well.

johnnyb6

KoolKid wrote: »

Are the keypads on 2 separate cables at the panel. If so disconnect from there.
This could well be a cable problem as well.

in the key pad 19,20,21,22 have 1 wire in each

KoolKid

What Aritech panel have you got?

johnnyb6

KoolKid wrote: »

What Aritech panel have you got?

its the 450 model

KoolKid

Ahh sorry. I was basing it on a CS350.
So at the control panel have you only 1 cable at 19>20>21>22 ?
If so at one of the keypads have you 2 cables?

johnnyb6

KoolKid wrote: »

Ahh sorry. I was basing it on a CS350.
So at the control panel have you only 1 cable at 19>20>21>22 ?
If so at one of the keypads have you 2 cables?

there is only 1 wire in each terminal in panel and would you believe only 1 wire in each terminal in key pads too. In pad down stairs there seems to be more wires curled up but not in terminals.


I will get expert to sort it as I taking up enough of your time

KoolKid

There must be a junction somewhere else.
Sure try disconnecting at each keypad one by one , you have nothing to lose.
Be careful to keep the wires separated so you don't blow any fuses.

johnnyb6

KoolKid wrote: »

There must be a junction somewhere else.
Sure try disconnecting at each keypad one by one , you have nothing to lose.
Be careful to keep the wires separated so you don't blow any fuses.

so disconnecting 1 or 2 of the wires wont be enough

KoolKid

If you want to try one or 2 start with Red & Black.
But its just as easy to disconnect the 4 .
Have you checked none of the dips have changed on the keypads.?
On 1 all should be off on the other 1 should be on.

johnnyb6

KoolKid wrote: »

If you want to try one or 2 start with Red & Black.
But its just as easy to disconnect the 4 .
Have you checked none of the dips have changed on the keypads.?
On 1 all should be off on the other 1 should be on.

KoolKid you have lost me now. Don't know what dips are

KoolKid

They are on each keypad to identify it. Ill post a pic in a minute . Don't worry about it just disconnect each keypad first.

KoolKid

Here you go.

johnnyb6

KoolKid wrote: »

Here you go.

would you believe it dawned on me what you meant after I sent you message . I have checked then and all off on 1 and 1 on in other

KoolKid

No bother. Back to the disconnecting so?

johnnyb6

KoolKid wrote: »

No bother. Back to the disconnecting so?

I will try that next few days and if I don't get sorted I will get expert, who are usually 50 euro call out but it will be worth it to have it sorted, I have feeling its not a major problem. I am surprised the green led didn't come on with new battery. Thanks again for valuable help

KoolKid

The Green LED would be normally lit once the system is getting mains power but with there being a problem with panel data you never know.
Shop around and you should get someone handy enough. Where are you located?

altor

johnnyb6 wrote: »

I will try that next few days and if I don't get sorted I will get expert, who are usually 50 euro call out but it will be worth it to have it sorted, I have feeling its not a major problem. I am surprised the green led didn't come on with new battery. Thanks again for valuable help

Could also be an issue with one of the keypads but an engineer should quickly find that out.