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Randomly received new Visa Debit Card

Atomic Pineapple · 2015-03-31 11:04:21

Hi, Just a quick query, I today received a new Visa Debit card in the post from BOI, the letter just states enclosing your new card. My current Visa Debit card doesn't expire until August 2016 so I'm not sure why I received this new card? Is there some sort of refresh of cards happening by BOI?

31-03-2015 11:04am

#1

Atomic Pineapple

Registered Users, Registered Users 2 Posts: 18,272 ✭✭✭✭

Join Date: July 2000

Posts: 17560

Hi,

Just a quick query, I today received a new Visa Debit card in the post from BOI, the letter just states enclosing your new card.

My current Visa Debit card doesn't expire until August 2016 so I'm not sure why I received this new card? Is there some sort of refresh of cards happening by BOI?

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Comments

#2 31-03-2015 12:48pm

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Hi Atomic Pineapple,

Thank you for contacting us here on Boards.ie.

As you query is account specific we would ask that you contact our BOI Direct team where a representative will be more than happy to clarify why this new card was issued.

If you're registered for 365Online you can submit this query via the Online Service Desk. Alternatively, please call 0818 365 365 / +353 1404 4000 for assistance.

Thanks again,
Elaine

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