Hailo Dublin Airport

Joziburg

Does anyone know if its possible to order a Hailo say in arrivals Dub airport and have them pick you up from the arrivals entrance?

Mr.Frame

Why don't you just go to the rank and get a taxi there ?

Joziburg

Mr.Frame wrote: »

Why don't you just go to the rank and get a taxi there ?

Because I had experience of a scammer there and I like the convenience of having back up etc on hailo

usernamegoes

Joziburg wrote: »

Does anyone know if its possible to order a Hailo say in arrivals Dub airport and have them pick you up from the arrivals entrance?

I usually order one when I am through passport control and call them to tell them to meet me at departures.

hfallada

Mr.Frame wrote: »

Why don't you just go to the rank and get a taxi there ?

My mother had to wait an hour for a taxi one night in Dublin Airport, as there was no taxis at the rank.

An interesting thing I seen in China, was everytime you got a taxi at an aiport or train station. When the car was driving away from the rank, there was a camera to take pictures of the driver and car reg to stop scammers/passenger safety. There would be no harm having one of those in Dublin airport

Zascar

Hailo has a new feature where you can jump into any cab that has hailo, and use your phones to match up with the driver to pay. So you could just go the rank and take the first one who uses hailo - most of them these days

Edit: https://blog.hailoapp.com/2014/10/21/new-feature-pay-with-hailo-2/

Mr.Frame

hfallada wrote: »

My mother had to wait an hour for a taxi one night in Dublin Airport, as there was no taxis at the rank.

An interesting thing I seen in China, was everytime you got a taxi at an aiport or train station. When the car was driving away from the rank, there was a camera to take pictures of the driver and car reg to stop scammers/passenger safety. There would be no harm having one of those in Dublin airport

Well given that at any one time there is at least 200 cars in a holding area about half a mile away from the rank ,I find the "hour long wait" very very hard to believe.

Mr.Frame

hfallada wrote: »

My mother had to wait an hour for a taxi one night in Dublin Airport, as there was no taxis at the rank.

An interesting thing I seen in China, was everytime you got a taxi at an aiport or train station. When the car was driving away from the rank, there was a camera to take pictures of the driver and car reg to stop scammers/passenger safety. There would be no harm having one of those in Dublin airport

There IS a system like that at Dublin Airport.Cameras everywhere and a sensor like device that monitors the cars leaving the ranks

Mr.Frame

Joziburg wrote: »

Because I had experience of a scammer there and I like the convenience of having back up etc on hailo

"A scammer"?

bk

hfallada wrote: »

An interesting thing I seen in China, was everytime you got a taxi at an aiport or train station. When the car was driving away from the rank, there was a camera to take pictures of the driver and car reg to stop scammers/passenger safety. There would be no harm having one of those in Dublin airport

Not all taxi's can use the the rank at Dublin Airport. Taxi Drivers who want to use the Dublin Airport rank have to pay for a permit for it every year. Only a limited number of permits are issued.

The drivers with these permits are very protective of them and you can trust me no scammers or taxis without permits would get on the rank, without the other drivers noticing and "dealing" with it.

Also there are 600 spaces in the Taxi holding area at Dublin Airport, so I doubt anyone would have to wait 1 hour for a taxi!

ohnonotgmail

bk wrote: »

Not all taxi's can use the the rank at Dublin Airport. Taxi Drivers who want to use the Dublin Airport rank have to pay for a permit for it every year. Only a limited number of permits are issued.

The drivers with these permits are very protective of them and you can trust me no scammers or taxis without permits would get on the rank, without the other drivers noticing and "dealing" with it.

Also there are 600 spaces in the Taxi holding area at Dublin Airport, so I doubt anyone would have to wait 1 hour for a taxi!

You mean none of these drivers would ever take the scenic route? I'd consider that scamming.

bikeman1

My friend waited 30 minutes one night after his flight arrived late around 1am. No taxis to be seen anywhere. I have had 10-15 minute waits, while the taxis come from the holding area.

Another friend from the UK who was a weekly visitor to Dublin had a driver on a scenic route to town. When he was pulled up and told a complaint would be made, he gave a complementary fare.

I've had drivers cursing under their breath when I told them I was going to Malahide, and then drive very fast, to try and get back within 20 mins so they can go back to the top of the queue.

Not the best welcome to Dublin.

bk

ohnonotgmail wrote: »

You mean none of these drivers would ever take the scenic route? I'd consider that scamming.

I would too, but that isn't what I was replying to. In the post I was replying too, I believe a scammer meant a person who wasn't a real taxi.

ohnonotgmail

bk wrote: »

I would too, but that isn't what I was replying to. In the post I was replying too, I believe a scammer meant a person who wasn't a real taxi.

That isnt what i took from the OP. I seriously doubt that anybody that isnt a genuine taxi would be able to work from dublin airport. The airport employee that is always there directing taxis would spot them. The genuine taxi drivers themselves would not be slow to spot a bogey taxi.

bk

ohnonotgmail wrote: »

That isnt what i took from the OP. I seriously doubt that anybody that isnt a genuine taxi would be able to work from dublin airport. The airport employee that is always there directing taxis would spot them. The genuine taxi drivers themselves would not be slow to spot a bogey taxi.

Go read the original comment:

An interesting thing I seen in China, was everytime you got a taxi at an aiport or train station. When the car was driving away from the rank, there was a camera to take pictures of the driver and car reg to stop scammers/passenger safety. There would be no harm having one of those in Dublin airport

The poster specifically mentions "scammers/passenger safety" which I would think means fake Taxis, which can certainly be a problem in other countries, such as China.

How does taking a picture of the driver and car reg help with a driver who takes you on the scenic route?

I was making the point, that there is very little chance of non-permitted taxis actually working Dublin Airport.

"Fake" Taxis aren't as big a problem as in other countries, mostly because it is so cheap to get a taxi plate here, there really isn't much point to being fully licensed.

Having said that there have been minor issues with taxi drivers lending/renting their car to other un-licensed people.

I agree that using Hailo/Uber/Lynk can cut down the risk of both getting a fake Taxi and the Taxi taking you on the scenic route and these are some of the reasons I use these apps myself.

However unfortunately they can be difficult to use from Dublin Airport.

ohnonotgmail

bk wrote: »

Go read the original comment:



The poster specifically mentions "scammers/passenger safety" which I would think means fake Taxis, which can certainly be a problem in other countries, such as China.

How does taking a picture of the driver and car reg help with a driver who takes you on the scenic route?

I was making the point, that there is very little chance of non-permitted taxis actually working Dublin Airport.

"Fake" Taxis aren't as big a problem as in other countries, mostly because it is so cheap to get a taxi plate here, there really isn't much point to being fully licensed.

Having said that there have been minor issues with taxi drivers lending/renting their car to other un-licensed people.

I agree that using Hailo/Uber/Lynk can cut down the risk of both getting a fake Taxi and the Taxi taking you on the scenic route and these are some of the reasons I use these apps myself.

However unfortunately they can be difficult to use from Dublin Airport.

an original comment that wasnt posted by the OP? How does that help?

ohnonotgmail

bk wrote: »

Go read the original comment:



The poster specifically mentions "scammers/passenger safety" which I would think means fake Taxis, which can certainly be a problem in other countries, such as China.

How does taking a picture of the driver and car reg help with a driver who takes you on the scenic route?

I was making the point, that there is very little chance of non-permitted taxis actually working Dublin Airport.

"Fake" Taxis aren't as big a problem as in other countries, mostly because it is so cheap to get a taxi plate here, there really isn't much point to being fully licensed.

Having said that there have been minor issues with taxi drivers lending/renting their car to other un-licensed people.

I agree that using Hailo/Uber/Lynk can cut down the risk of both getting a fake Taxi and the Taxi taking you on the scenic route and these are some of the reasons I use these apps myself.

However unfortunately they can be difficult to use from Dublin Airport.

There is no mention of passenger safety by the OP.

Spook_ie

ohnonotgmail wrote: »

an original comment that wasnt posted by the OP? How does that help?

ohnonotgmail wrote: »

There is no mention of passenger safety by the OP.

Don't think he mentioned OP but Original Comment, there is a post withthe comment about scammers from the OP

Joziburg wrote: »

Does anyone know if its possible to order a Hailo say in arrivals Dub airport and have them pick you up from the arrivals entrance?

Joziburg wrote: »

Because I had experience of a scammer there and I like the convenience of having back up etc on hailo

Anyways main problem with Hailo/Uber local radio companies is the total ignoring of customer choice and them wanting to use an alternative service from the taxi rank.
There are no facilities allowing for this unless the taxi uses the short term car park and meets the passengers as bye laws are in place to prevent passenger pick up except at the taxi rank

ohnonotgmail

Spook_ie wrote: »

Don't think he mentioned OP but Original Comment, there is a post withthe comment about scammers from the OP







Anyways main problem with Hailo/Uber local radio companies is the total ignoring of customer choice and them wanting to use an alternative service from the taxi rank.
There are no facilities allowing for this unless the taxi uses the short term car park and meets the passengers as bye laws are in place to prevent passenger pick up except at the taxi rank

He told me to go read the original comment and then posted something that wasnt the original comment. I stand by what i said. The possibility of getting a non-genuine taxi at dublin airport is slim to none. the possibility of getting a taxi that takes the scenic route is slightly higher.

bk

ohnonotgmail wrote: »

He told me to go read the original comment and then posted something that wasnt the original comment. I stand by what i said. The possibility of getting a non-genuine taxi at dublin airport is slim to none. the possibility of getting a taxi that takes the scenic route is slightly higher.

The OP says nothing about "scammers", I said read the original comment that said "scammers" and then I even helped you by actually quoting the comment in question!

ohnonotgmail

bk wrote: »

The OP says nothing about "scammers", I said read the original comment that said "scammers" and then I even helped you by actually quoting the comment in question!

the first mention of scammers in the thread was by the OP

Joziburg wrote: »

Because I had experience of a scammer there and I like the convenience of having back up etc on hailo

Crumbs868

Mr.Frame wrote: »

Why don't you just go to the rank and get a taxi there ?

Dublin airport taxi drivers are only interested in €20+ fares so be prepared for rude treatment if your fare is less than this. Hence why i hailo it as I was sick of abuse.

Also with hailo you are guaranteed credit card payment and a no hassle receipt

Mr.Frame

Crumbs868 wrote: »

Dublin airport taxi drivers are only interested in €20+ fares so be prepared for rude treatment if your fare is less than this. Hence why i hailo it as I was sick of abuse.

That's a huge generalisation and sweeping statement.

Crumbs868 wrote: »

Also with hailo you are guaranteed credit card payment and a no hassle receipt

Many many taxis at the Dublin airport rank have the facility to use credit cards and offer no hassle receipts

Mezcita

Mr.Frame wrote: »

That's a huge generalisation and sweeping statement.

I'm not so sure it is. Given the time and cost incurred by Taxis for queueing up at the airport they are not exactly going to be happy with a fare to Swords.

Mr.Frame

Mezcita wrote: »

I'm not so sure it is. Given the time and cost incurred by Taxis for queueing up at the airport they are not exactly going to be happy with a fare to Swords.

Well it is a sweeping statement and yes drivers do have many a cost to incur. But the vast majority whilst they might not like getting swords do the job nonetheless without a grumble. Im not saying some drivers don't moan about it (which imo is wrong ,they should say nothing) but the vast majority get on it with it

Mezcita

Mr.Frame wrote: »

Well it is a sweeping statement and yes drivers do have many a cost to incur. But the vast majority whilst they might not like getting swords do the job nonetheless without a grumble. Im not saying some drivers don't moan about it (which imo is wrong ,they should say nothing) but the vast majority get on it with it

But surely the reason that drivers take the hit by paying to queue up and then wait is because they ideally want to earn a decent fare? I'm not having a go at them for doing that, I presume it's a risk of picking up from the airport.

Just saying that Crumbs is probably right in saying that they are looking for €20+ fares as part of picking up at the airport.

Johnnio13

ohnonotgmail wrote: »

That isnt what i took from the OP. I seriously doubt that anybody that isnt a genuine taxi would be able to work from dublin airport. The airport employee that is always there directing taxis would spot them. The genuine taxi drivers themselves would not be slow to spot a bogey taxi.

Got in a taxi at the end of the month and the driver was telling us about a car in the holding area, also a Merc, a couple of cars over. He thought it was in great nic so went to have a look at it. As he approached it he saw the plates were the same as his own. He called the gardai without going near your man and as the gardai approached the car the driver bolted leaving the car behind him. So if a taxi driver is telling us that it must be possible?

ohnonotgmail

Johnnio13 wrote: »

Got in a taxi at the end of the month and the driver was telling us about a car in the holding area, also a Merc, a couple of cars over. He thought it was in great nic so went to have a look at it. As he approached it he saw the plates were the same as his own. He called the gardai without going near your man and as the gardai approached the car the driver bolted leaving the car behind him. So if a taxi driver is telling us that it must be possible?

tall tales from a taxi man? that never happens.

hardCopy

Mr.Frame wrote: »

Well it is a sweeping statement and yes drivers do have many a cost to incur. But the vast majority whilst they might not like getting swords do the job nonetheless without a grumble. Im not saying some drivers don't moan about it (which imo is wrong ,they should say nothing) but the vast majority get on it with it

Mezcita wrote: »

But surely the reason that drivers take the hit by paying to queue up and then wait is because they ideally want to earn a decent fare? I'm not having a go at them for doing that, I presume it's a risk of picking up from the airport.

Just saying that Crumbs is probably right in saying that they are looking for €20+ fares as part of picking up at the airport.

I regularly got grief for going to Clontarf, mostly just a bit of slagging or eye rolling when I told them the destination, but still a pain in the hole.

I remember one lad referring to Swords as "The place that dare not speak it's name".

jaymcg91

hardCopy wrote: »

I regularly got grief for going to Clontarf, mostly just a bit of slagging or eye rolling when I told them the destination, but still a pain in the hole.

I remember one lad referring to Swords as "The place that dare not speak it's name".

Yup I fly at least once per month and when you tell them you're going to Malahide all they do is complain and make you feel guilty! Now if it's a reasonable hour I lug my bags onto the bus, or call a taxi to pick me up from departures.

I don't give a **** if they want a big fare, if they choose to wait at the rank they should take what they get and be grateful. Also, a taxi driver told me that if they get a short fare they're actually allowed to go back to the front of the line, so they're not getting small fares all the time. So what they're whinging about exactly I'm not sure.

bk

They pretty much whine about anyone going to north Dublin. The stupid thing about this whine, is that if everyone in north Dublin stopped taking Taxis, then those drivers would end up spending twice as long in the rank waiting for the next fare as there would be 50% less people queuing for taxis.

Short fares are an important part of the business, but basic logic seems to fail many taxi drivers!

Penalty

I go through Dublin airport every 2 weeks or more frequently times.

For the last year I use hailo and meet in departures.

The simple reason is its quicker than the rank. I have some sympathy for the Taxi drivers as its not their fault but DAA do not call the taxis quick enough.

6 taxis come up and then they take 6 people away. It can then be 5 mins for another 6.
Granted 5 mins is not a lot of time but there is no need for it it should be seemless. If there's any more than 10 people at a queue you can wait a ridiculous amount of time considering there are so many taxis in the holding pen.

Drivers often ask how long I was waiting and they always curse when I tell them because they are being kept in the hold.

I try it now and then to see has it improved and it never does.

Mr.Frame

bk wrote: »

They pretty much whine about anyone going to north Dublin. The stupid thing about this whine, is that if everyone in north Dublin stopped taking Taxis, then those drivers would end up spending twice as long in the rank waiting for the next fare as there would be 50% less people queuing for taxis.

Short fares are an important part of the business, but basic logic seems to fail many taxi drivers!

You're omitting the words "some drivers"

Mr.Frame

Penalty wrote: »

I go through Dublin airport every 2 weeks or more frequently times.

For the last year I use hailo and meet in departures.

The simple reason is its quicker than the rank. I have some sympathy for the Taxi drivers as its not their fault but DAA do not call the taxis quick enough.

6 taxis come up and then they take 6 people away. It can then be 5 mins for another 6.
Granted 5 mins is not a lot of time but there is no need for it it should be seemless. If there's any more than 10 people at a queue you can wait a ridiculous amount of time considering there are so many taxis in the holding pen.

Drivers often ask how long I was waiting and they always curse when I tell them because they are being kept in the hold.

I try it now and then to see has it improved and it never does.

Nail on the head , Penalty. You're right it should be seamless and its not, leading to frustration by passengers and drivers.
I would have thought though by the time you get your hailo driver, walk to the car park , he then has to pay for parking ect that this would take longer than going to the rank ?

ohnonotgmail

Mr.Frame wrote: »

Nail on the head , Penalty. You're right it should be seamless and its not, leading to frustration by passengers and drivers.
I would have thought though by the time you get your hailo driver, walk to the car park , he then has to pay for parking ect that this would take longer than going to the rank ?

they meet you in departures. strictly speaking they shouldnt be doing this as it is a setdown area only but that doesnt stop them

Mr.Frame

ohnonotgmail wrote: »

they meet you in departures. strictly speaking they shouldnt be doing this as it is a setdown area only but that doesnt stop them

Yes, that's what I thought.

athtrasna

Yes Hailo will pick up from departures but it's not always efficient. Had no issues until last week when the hailo cab nearest to me accepted the job. Unfortunately nearest meant he'd just driven past the airport so the delay was almost half an hour. Previously I'd never waited more than a few minutes.

Fred Swanson

This post has been deleted.

faceman

Unless on a work trip I always use Hailo for a pickup from the airport. I usually ask driver to meet me at very top of departures set down ramp.

There's no pick up fare of €2 for a start.

In the event of me taking a short trip I don't have to worry about comments being made about the short trip etc

Added security in Hailo

No standing around in the cold at the rank. While most of time there are taxis at the rank, I had plenty of experiences in the past where I had to queue. Not what I'm looking for after a long haul flight.

So cheaper, safer and no moaning about the distance Im going. Hailo FTW.

dudara

Many times I have arrived at Dublin Airport off an overnight flight from the US. I often have no cash and have asked for a credit-card enabled cab. I've often had to wait for extended periods until a suitable cab comes along. Imagine now I was a U.S. visitor who are used to being able to pay for taxis by credit card. Great welcome to the country especially at 5 or 6am.

Because they have their airport permits, they often have little incentive to get Hailo/Lync/Uber/etc or even credit card terminals.

I think the Dublin Airport taxi drivers are getting better, but I do believe that credit card terminals should be mandatory at this stage, especially at the airport.

Losty Dublin

Fred Swanson wrote: »

This post has been deleted.

Maybe it was because you live in Ballymum

Losty Dublin

dudara wrote: »

Because they have their airport permits, they often have little incentive to get Hailo/Lync/Uber/etc or even credit card terminals.

A condition of a DAA permit is that a taxi can't use a radio or booking system to take a fare when in the Kesh holding area. This makes it less desirable for a driver to get a radio or Hailo in, especially if he works the airport a lot.

Mr.Frame

faceman wrote: »

Unless on a work trip I always use Hailo for a pickup from the airport. I usually ask driver to meet me at very top of departures set down ramp.

There's no pick up fare of €2 for a start.

In the event of me taking a short trip I don't have to worry about comments being made about the short trip etc

Added security in Hailo

No standing around in the cold at the rank. While most of time there are taxis at the rank, I had plenty of experiences in the past where I had to queue. Not what I'm looking for after a long haul flight.

So cheaper, safer and no moaning about the distance Im going. Hailo FTW.

faceman wrote: »

There's no pick up fare of €2 for a start. .

There's no pick up charge when you get a taxi at the rank either.

faceman wrote: »

In the event of me taking a short trip I don't have to worry about comments being made about the short trip etc.

Not all drivers who work the airport make comments about "short trips"

faceman wrote: »

Added security in Hailo.

How is it "added security"? Hailo just rely on the Garda clearance that ALL drivers have.

No standing around in the cold at the rank. While most of time there are taxis at the rank, I had plenty of experiences in the past where I had to queue. Not what I'm looking for after a long haul flight.

faceman wrote: »

So cheaper, safer and no moaning about the distance Im going. Hailo FTW.

How is it cheaper? How is it safer? and again only SOME drivers may complain , not all do

Thegalwayman

What percentage do people tip on hailo? 5% 10%?

ShoulderChip

Thegalwayman wrote: »

What percentage do people tip on hailo? 5% 10%?

That is very off the current topic.

Mr.Frame

ShoulderChip wrote: »

That is very off the current topic.

As is,many of the other comments above

CINCLANTFLT

Using Hailo from the airport is a great idea... Sorry that this will upset people of a certain Frame of mind... I do a lot of work in North County Dublin... I have gotten one taxi about once a month over the last 8 months... If I am lucky I will get muttering and eye rolling... Average is some swearing under the breath... One told me straight out that I was a c#nt and that the likes of me should get the bus... This is in taxis from the airport to Malahide, Baldoyle etc...

Really horrid treatment and I avoid taxis if at all possible... Air Coach or car rental if I can...

Crumbs868

Mr.Frame wrote: »

Many many taxis at the Dublin airport rank have the facility to use credit cards and offer no hassle receipts

I don't want 'many many' I want a guaranteed credit card taxi which halo offers. Last time I used the rank at the airport I asked for a credit card taxi but was told I had to get the next taxi regardless. Plus halo also offers the rate a driver option which is important to me and encourages the drivers to have a clean car be polite etc. also the no hassle receipt to my email is very handy

Im not against taxis but both myself and colleagues(incl international ones) have had some horrible horrible experiences with taxis from the airport due to our low €15 fare. I'm actually trying to move over to lynk to support irish taxis

Fred Swanson

This post has been deleted.

dudara

Losty Dublin wrote: »

A condition of a DAA permit is that a taxi can't use a radio or booking system to take a fare when in the Kesh holding area. This makes it less desirable for a driver to get a radio or Hailo in, especially if he works the airport a lot.

Fair enough that they can't use Hailo as a radio/booking system. But it's also a platform for making credit card payments. I will often look for a cab on the street with the Hailo logo so that I can pay him easily by credit card (I rarely carry cash).

There have been times at Dublin Airport where I've had to wait for the 6th, 7th car etc before I got one with credit card functionality. I've even been the only passenger waiting and they've had to call up one from the pen especially for me, bypassing the 5/6 already waiting.

Mr.Frame

Crumbs868 wrote: »

I don't want 'many many' I want a guaranteed credit card taxi which halo offers. Last time I used the rank at the airport I asked for a credit card taxi but was told I had to get the next taxi regardless.

Well I find that extremely hard to believe. Those passengers who wish to use a credit card usually ask the "yellow coats" and they go along each taxi and ask if they take credit cards. This happens ALL the time. A passenger is never told just to get into the next taxi.

Plus halo also offers the rate a driver option which is important to me and encourages the drivers to have a clean car be polite etc. also the no hassle receipt to my email is very handy

Im not against taxis but both myself and colleagues(incl international ones) have had some horrible horrible experiences with taxis from the airport due to our low €15 fare. I'm actually trying to move over to lynk to support irish taxis[/QUOTE]