my3account.three.ie UNUSEABLE

jooksavage

Are there any other pre-pay Three customers having issues trying to log in and check/top up their balance? I've tried on a few different networks. The issue is definitely at Three's end. Pages taking 5 minutes to load of they don't completely time out.

4068ac1elhodqr

Seems a bit slow today anyway, showing good WCDMA bars, but once I press 'connect' on the Mifi software it instantly drops to HSPA. Sometimes it sends me to very narrow mobile page layouts even when using the 1920px HD desktop for account login.

Probably just solar wind interference from all the eclipse stuff..

Cuddlesworth

jooksavage wrote: »

Are there any other pre-pay Three customers having issues trying to log in and check/top up their balance? I've tried on a few different networks. The issue is definitely at Three's end. Pages taking 5 minutes to load of they don't completely time out.

I'm going to assume that the couple of hundred thousand people who received letters this morning from 3 informing them of contract changes from O2 have placed a inordinate amount of load of the webservers.

Leave it for a day or two and it will go back to normal.

Irish Steve

The three system is unravelling at lightning speed, between web sites that are not working, a network that locks phones on to cells that can't service them, a support system that hasn't been told correctly about the 3/O2 merger, and sim cards that can't be provisioned on the system, don't be surprised if they are in an even bigger mess come next week.

I'm very close to walking away from them, even though they will have the best network in Ireland before too long, simply because I can't deal with their staff any more, between broken promises, and people that don't understand basic english, it's becoming harder to deal with them than it's every been

cfhaynes

I wrote in another thread about my rural mobile and broadband problems with Three, who I joined under the NBS scheme, but this thread seems more appropriate,.

Three get a signal to my home when I make enough protests, and then it starts to drop away again. They say they have optimised my service, so why is it not more consistent - unless, as I have maintained for years, they manipulate the 3g coverage for their own commercial needs. Now I am being offered a small refund if I voluntarily end my subscription, and I wonder if they can dump their responsibilities in this way after receing EU and Irish public funds to establish a monopoly in much of rural Ireland.

Are there grounds for a class action for the devaluation of properties which it is now accepted need broadband and mobile as much as water or electrcity? A collective approach like this might get some of the action that Comreg has notably failed to achieve - it doesn't even mention the situation in rural Ireland in its latest whitewashing quarterly reports.

Help, please - rural Ireland's society and economy are being sacrificed and nobody seems to care.

Cuddlesworth

cfhaynes wrote: »

I wrote in another thread about my rural mobile and broadband problems with Three, who I joined under the NBS scheme, but this thread seems more appropriate,.

Three get a signal to my home when I make enough protests, and then it starts to drop away again. They say they have optimised my service, so why is it not more consistent - unless, as I have maintained for years, they manipulate the 3g coverage for their own commercial needs. Now I am being offered a small refund if I voluntarily end my subscription, and I wonder if they can dump their responsibilities in this way after receing EU and Irish public funds to establish a monopoly in much of rural Ireland.

Are there grounds for a class action for the devaluation of properties which it is now accepted need broadband and mobile as much as water or electrcity? A collective approach like this might get some of the action that Comreg has notably failed to achieve - it doesn't even mention the situation in rural Ireland in its latest whitewashing quarterly reports.

Help, please - rural Ireland's society and economy are being sacrificed and nobody seems to care.

Its not broadband. Its a wireless service. Its susceptible to numerous signal and congestion problems and delivered on a best effort basis. They don't manipulate it, there are no commercial interests in 3/4g.

Your the one that chooses to live in the country. Devolved public services is a given in sparse population density's. Clean water and electricity was a decision by the state to subsidise rural community's to stop people dying.

Your choices are, look into a mast system. Create a non-profit local provider and hard wire yourselves into it. Or wait a long time.