Cancel broadband within cooling off period to move to sky

lazyman

Hi all,
Im looking at getting broadband in a house with no active phone line at the moment
Eircom and vodafone can do this for me but sky cannot as they cannot locate my line as i live in a rural part of the country
If i go with eircom or vodafone and then within 7 days contact sky with my new uan and landline can i switch as its within the cooling off period?
I know its a bit sneaky but sky offer a cheaper package
Thanks

Tefral

lazyman wrote: »

Hi all,
Im looking at getting broadband in a house with no active phone line at the moment
Eircom and vodafone can do this for me but sky cannot as they cannot locate my line as i live in a rural part of the country
If i go with eircom or vodafone and then within 7 days contact sky with my new uan and landline can i switch as its within the cooling off period?
I know its a bit sneaky but sky offer a cheaper package
Thanks

What happens is the contract to them starts when you ring them up, it typically takes them longer than 7 days to call out so thats past the cooling off period.

Tried to do this myself. Ended up going with sky but it took them 6 weeks to get an engineer out to put in a line and then set me up.

lazyman

cronin_j wrote: »

What happens is the contract to them starts when you ring them up, it typically takes them longer than 7 days to call out so thats past the cooling off period.

Tried to do this myself. Ended up going with sky but it took them 6 weeks to get an engineer out to put in a line and then set me up.

Can you get the uan and landline numbers before the engineer comes out over the phone?

dub45

There was a procedure introduced a while ago which means that you must order a new line through the company that you wish to go with.
So be very careful.

It seems very strange that Sky cannot locate your line if the other companies can.

ED E

Sky don't like paying provide fees, never have.