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iPhone 5 not making or receiving calls

  • 06-02-2015 3:28pm
    #1
    jack01986
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭


    My phone is showing a full signal with 3g network. I cannot receive or make any calls or texts. I have replaced the sim card and reset network settings but it is still not working. I have checked with o2 and they seem to think it is an issue with the phone. Any suggestions?


Comments

  • #2
    jay2k6ie
    Banned (with Prison Access) Posts: 81 ✭✭jay2k6ie


    jack01986 wrote: »
    My phone is showing a full signal with 3g network. I cannot receive or make any calls or texts. I have replaced the sim card and reset network settings but it is still not working. I have checked with o2 and they seem to think it is an issue with the phone. Any suggestions?

    Sounds like the phone might be black listed. Where did you buy it from?


  • #3
    jack01986
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭jack01986


    jay2k6ie wrote: »
    Sounds like the phone might be black listed. Where did you buy it from?

    I've heard that. I have owned it from new and got it sim free as part of an offer through a company. All legitimate.


  • #4
    jay2k6ie
    Banned (with Prison Access) Posts: 81 ✭✭jay2k6ie


    jack01986 wrote: »
    I've heard that. I have owned it from new and got it sim free as part of an offer through a company. All legitimate.

    Thats interesting. Try turning off 3G and then restart the phone, see if it works with 3G off.


  • #5
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    If it's sim free try another provider's sim in it. How about iMessage, is that working?


  • #6
    jack01986
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭jack01986


    Turned 3g off and it started to work again but it keeps dropping signal now. iMessages were working but I had wifi at the time. Its a weird one.


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  • #7
    jay2k6ie
    Banned (with Prison Access) Posts: 81 ✭✭jay2k6ie


    jack01986 wrote: »
    Turned 3g off and it started to work again but it keeps dropping signal now. iMessages were working but I had wifi at the time. Its a weird one.

    Ok I'm 99.9% sure now thats a baseband issue. If im right the bad news is the baseband needs to be changed which is not possible by anybody except Apple.

    If you're still covered by your warranty and theres no physical/water damage to the phone Apple may fix that for you, otherwise you're kind of snookered.


  • #8
    jack01986
    Registered Users, Registered Users 2 Posts: 870 ✭✭✭jack01986


    jay2k6ie wrote: »
    Ok I'm 99.9% sure now thats a baseband issue. If im right the bad news is the baseband needs to be changed which is not possible by anybody except Apple.

    If you're still covered by your warranty and theres no physical/water damage to the phone Apple may fix that for you, otherwise you're kind of snookered.

    Right I don't think there is any warranty on it left. Oh well...


  • #9
    guil
    Registered Users, Registered Users 2 Posts: 10,534 ✭✭✭✭guil


    A friend had a similar issue with a 4s that was bought on Vodafone contract. It was well out of warranty and it kept loosing signal until she took out the sim and put it back in and it might only work for a few mins. I unlocked it and it has worked fine since on 02 and then three.


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