Paper Billing

chasm

Hi,
In October 2014 you sent out emails regarding Paperless billing, to which i responded by clicking on the link in the email stating i would prefer paper bills.

However i now realise that i have not received any paper bills since the one issued on 6th November 2014. I have gone into my account and i see that paperless billing was switched ON. I do not have a working printer at present so is it possible to get copies of the December and January Bills sent out to me.

Thanks

eircom: Tony

chasm wrote: »

Hi,
In October 2014 you sent out emails regarding Paperless billing, to which i responded by clicking on the link in the email stating i would prefer paper bills.

However i now realise that i have not received any paper bills since the one issued on 6th November 2014. I have gone into my account and i see that paperless billing was switched ON. I do not have a working printer at present so is it possible to get copies of the December and January Bills sent out to me.

Thanks

Hi chasm, can you PM me your name and account number? We will have these re-issued.
Tony

chasm

eircom: Tony wrote: »

chasm wrote: »

Hi,
In October 2014 you sent out emails regarding Paperless billing, to which i responded by clicking on the link in the email stating i would prefer paper bills.

However i now realise that i have not received any paper bills since the one issued on 6th November 2014. I have gone into my account and i see that paperless billing was switched ON. I do not have a working printer at present so is it possible to get copies of the December and January Bills sent out to me.

Thanks

Hi chasm, can you PM me your name and account number? We will have these re-issued.
Tony

Thanks Tony, PM sent.

eircom: Tony

chasm wrote: »

eircom: Tony wrote: »

chasm wrote: »

Hi,
In October 2014 you sent out emails regarding Paperless billing, to which i responded by clicking on the link in the email stating i would prefer paper bills.

However i now realise that i have not received any paper bills since the one issued on 6th November 2014. I have gone into my account and i see that paperless billing was switched ON. I do not have a working printer at present so is it possible to get copies of the December and January Bills sent out to me.

Thanks

Hi chasm, can you PM me your name and account number? We will have these re-issued.
Tony

Thanks Tony, PM sent.

Looking into issue this afternoon chasm.
Tony

chasm

Hi,

Any update on this please ?

eircom: Alan

chasm wrote: »

Hi,

Any update on this please ?

Hi chasm,

I have arranged the bills to be posted to you and you should receive them by Tuesday at the latest.

Thanks
AL

chasm

Thanks Alan.
Rather than start a new thread can i ask if you can clarify something on the price change due to come in to effect in april?

I am on the efibre advanced(unlimited) + etalk off peak package. going by the details i received yesterday in an email, my package is due to increase by €3 to €53. 
When i signed up i received a discount of €5 per month if i signed up online to the unlimited option on the efibre advanced package - will this discount still apply, ie will my €53 package be €48 or will i be losing this discount as well as the price increase?

Thanks

eircom: Alan

chasm wrote: »

Thanks Alan.
Rather than start a new thread can i ask if you can clarify something on the price change due to come in to effect in april?

I am on the efibre advanced(unlimited) + etalk off peak package. going by the details i received yesterday in an email, my package is due to increase by €3 to €53. 
When i signed up i received a discount of €5 per month if i signed up online to the unlimited option on the efibre advanced package - will this discount still apply, ie will my €53 package be €48 or will i be losing this discount as well as the price increase?

Thanks

Hi chasm

I can confirm that even discounted prices are affected by the increase, although you do not loose the discount rather it's increased by €3 as is the period after the first six months.

Thanks
Al

chasm

eircom: Alan wrote: »

chasm wrote: »

Hi,

Any update on this please ?

Hi chasm,

I have arranged the bills to be posted to you and you should receive them by Tuesday at the latest.

Thanks
AL

Hi Alan,

I still haven't received these bills. I received this months but no sign of the others.

eircom: Alan

chasm wrote: »

eircom: Alan wrote: »

chasm wrote: »

Hi,

Any update on this please ?

Hi chasm,

I have arranged the bills to be posted to you and you should receive them by Tuesday at the latest.

Thanks
AL

Hi Alan,

I still haven't received these bills. I received this months but no sign of the others.

Hi chasm

That's very odd as I had arranged this - can you PM me your email address and I'll email you PDF copys?

Cheers
Al

chasm

eircom: Alan wrote: »

Hi chasm

That's very odd as I had arranged this - can you PM me your email address and I'll email you PDF copys?

Cheers
Al

Hi Alan, received them both in the post today. Thanks for your help.

eircom: Alan

chasm wrote: »

eircom: Alan wrote: »

Hi chasm

That's very odd as I had arranged this - can you PM me your email address and I'll email you PDF copys?

Cheers
Al

Hi Alan,  received them both in the post today. Thanks for your help.

Thanks for letting me know chasm

AL