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Broadband

  • 13-01-2015 2:54pm
    #1
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭


    Hi, I have recently got a phone line insalled for broadband, modem plugged in all phone line all connected but no DSL, can't use it at all , any help or information would be great thanks


Comments

  • #2
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    tommer wrote: »
    Hi, I have recently got a phone line insalled for broadband, modem plugged in all phone line all connected but no DSL, can't use it at all , any help or information would be great thanks

    First point of call should be your ISP, has the phone line just been installed? Has the DSL service been activated yet? Is there a dial tone on the line (if you have a phone service).


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Most likely waiting for DSL to be jumpered on (assuming youve set it up correctly). Call your ISP for the due date.


  • #4
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭tommer


    Hi yes line just installed yesterday,how long on average do you wait for DSL to be activated


  • #5
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Check with your ISP, but it can be over a week from memory.


  • #6
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    tommer wrote: »
    Hi yes line just installed yesterday,how long on average do you wait for DSL to be activated

    Who is your provider? The DSL usually takes about 7 days after install (with Sky anyway


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  • #7
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭tommer


    Many thanks to all, I will contact isp , phone line only for broadband no phone


  • #8
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭tommer


    Eircom


  • #9
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    tommer wrote: »
    Eircom

    It may be a bit quicker then


  • #10
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭tommer


    Will I have to contact isp or will they activate DSL automatically? Sorry for all questions but I aint a tecky as you can tell


  • #11
    Avada
    Closed Accounts Posts: 3,411 ✭✭✭Avada


    tommer wrote: »
    Will I have to contact isp or will they activate DSL automatically? Sorry for all questions but I aint a tecky as you can tell

    It's worth contacting them, just to be sure (and they can give you an activation date as well). You can call them free on 1901.


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  • #12
    J_A_F_A
    Registered Users, Registered Users 2 Posts: 304 ✭✭J_A_F_A


    tommer wrote: »
    Many thanks to all, I will contact isp , phone line only for broadband no phone

    God help you!
    I wanted the same thing from Eircom and it took six (6) months to sort out. (Still waiting for a refund cheque from them)

    I hope it works out differently for you.

    J_


  • #13
    tommer
    Registered Users, Registered Users 2 Posts: 109 ✭✭tommer


    Well so far it has taken them six weeks so i not doing too bad compared to yourself, fingers crossed


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