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Vodafone 7 day trial period with fibre before I enter in to a contract

  • 10-01-2015 8:49pm
    #1
    tootsystar
    Registered Users, Registered Users 2 Posts: 20 ✭


    Hi can I just double check on an offer one of your staff is advertising on a couple of Facebook websites that for 35 I can get unlimited fibre but I can have a free 7 day trial period with it first before I make up my mind???

    It would be great to hear from some one as soon possible thanks!


Comments

  • #2
    irishgeo
    Registered Users, Registered Users 2 Posts: 9,604 ✭✭✭irishgeo


    thats a odd as they have to get eircom in to install a new modem and change your configuration at the local junction box. quite a lot of work for someone who might not take it up.


  • #3
    colm_mcm
    Registered Users, Registered Users 2 Posts: 73,520 ✭✭✭✭colm_mcm


    You're entitled to a 14 day cooling off period from when you order it by phone
    It might take longer than 14 days to install though?



    Did you mean to post this on the vodafone forum?


  • #4
    TinCanMan
    Registered Users, Registered Users 2 Posts: 314 ✭✭TinCanMan


    tootsystar wrote: »
    Hi can I just double check on an offer one of your staff is advertising on a couple of Facebook websites that for 35 I can get unlimited fibre but I can have a free 7 day trial period with it first before I make up my mind???

    It would be great to hear from some one as soon possible thanks!

    Just ensure that you understand that Vodafones "unlimited" offer is not actually unlimited. There is a fair usage cap of 300Gb data per month. Anything in excess of this will incur additional charges.


  • #5
    Praetorian
    Registered Users, Registered Users 2 Posts: 3,717 ✭✭✭Praetorian


    Vodafone aren't charging for exceeding the FUP. I can confirm that as I've gone over it several times.


  • #6
    TinCanMan
    Registered Users, Registered Users 2 Posts: 314 ✭✭TinCanMan


    Praetorian wrote: »
    Vodafone aren't charging for exceeding the FUP. I can confirm that as I've gone over it several times.

    When did you sign your contract with them? All contracts after July 2014 have the 300Gb fair usage limit written into the contract and yes people are being charged. Contracts pre July 2014 are genuinely unlimited.


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  • #7
    Its Only Ray Parlour
    Registered Users, Registered Users 2 Posts: 393 ✭✭Its Only Ray Parlour


    Praetorian wrote: »
    Vodafone aren't charging for exceeding the FUP. I can confirm that as I've gone over it several times.

    That's because you signed up before July 2014. Several people on here are complaining about it because Vodafone never mentioned it on their website at the time.


  • #8
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Moving to Talk to Vodafone


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