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three proof of purchase

ashbeige · 2014-12-17 08:40:25

My phone was stolen last friday and since then i've spent hours in contact with three customer services trying to get proof of purchase emailed to me. This has resulted in two generic irrelevant emails sent out that do not show any proof. barclays insurance will not accept my claim until three provide some kind of proof.…

17-12-2014 8:40am

#1

ashbeige

Registered Users, Registered Users 2 Posts: 2 ✭

Join Date: December 2014

Posts: 0

My phone was stolen last friday and since then i've spent hours in contact with three customer services trying to get proof of purchase emailed to me. This has resulted in two generic irrelevant emails sent out that do not show any proof. barclays insurance will not accept my claim until three provide some kind of proof.
I've had a manager claim that he has emailed both of my email addresses upto 6 times and has then said he will contact me back within 24 hours.

So i've been chasing this information for six days if i dont get it soon i wont have even have a phone for christmas because of threes customer services its just a joke!

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Comments

#2 17-12-2014 8:46am

The Corinthian

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Join Date: June 2001

Posts: 19153

This thread is better suited to the Talk to Three forum. I can't move it there unfortunately, so suggest you recreate it there. In the meantime I'll close the thread here.

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This discussion has been closed.