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wireless UPC not working

  • 13-12-2014 11:39pm
    #1
    micko123
    Registered Users, Registered Users 2 Posts: 73 ✭✭


    Hi all, my UPC technicolor modem is nor giving me a wireless connection and the led is not lit. My neighbour's UPC is visible however.

    I can coon ext my laptop via Ethernet and followed troubleshooting the modem and changing the channel to no avail.

    Any ideas?

    Thanks.


Comments

  • #2
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,383 ✭✭✭pizzahead77


    micko123 wrote: »
    Hi all, my UPC technicolor modem is nor giving me a wireless connection and the led is not lit. My neighbour's UPC is visible however.

    I can coon ext my laptop via Ethernet and followed troubleshooting the modem and changing the channel to no avail.

    Any ideas?

    Thanks.

    Is the wireless turned on in the router's admin?

    Have you tried a factory reset to see if it resolves things?


  • #3
    micko123
    Registered Users, Registered Users 2 Posts: 73 ✭✭micko123


    pizzahead77 wrote: »
    Is the wireless turned on in the router's admin?

    Have you tried a factory reset to see if it resolves things?

    Hi, thanks for the reply.

    By factory reset do you mean pressing the reset button at the back of the box? Is there much of a job in reconfiguring things after the rest?


  • #4
    pizzahead77
    Registered Users, Registered Users 2 Posts: 2,383 ✭✭✭pizzahead77


    micko123 wrote: »
    Hi, thanks for the reply.

    By factory reset do you mean pressing the reset button at the back of the box? Is there much of a job in reconfiguring things after the rest?

    Yes, you press and hold the reset button (may be 10 - 30 secs)

    With UPC the config is automatically pulled down by the router from their provisioning server.

    You will need to update encryption key (and SSID if you wish) for the WiFi again after resetting the router


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