Ryanair transfer service is very frustrating

Linda3ce

I recently booked a return ticket from Dublin to London and a bus ticket from the city centre to the airport. I got the confirmation email from Ryanair about the flight but nothing regarding the bus ticket. My friend told me it took him two days to get booking number for the bus, so I waited... for 3 days, nothing came in my inbox, and nothing in my spam folder either. I tried to ring up/ email them but apparently there's no department that's responsible for my query. I gave up, it's impossible to deal with Ryanair.


I'm basically here to warn you guys, DO NOT BOOK THEIR TRANSFER SERVICE!! IT IS A JOKE.

mayotom

Its not their transfer service, simply a company that they advertise/partner with on their website

coylemj

mayotom wrote: »

Its not their transfer service, simply a company that they advertise/partner with on their website

+1 to call it a 'transfer service' implies that it's integrated with Ryanair arrivals i.e. they will wait for you if the incoming flight is delayed.

As the poster above has pointed out, it's just more selling from Ryanair. To swallow the Ryanair website description of it as a 'transfer service' is frankly incredibly naive given their way of doing business which is common knowledge by now.

Linda3ce

coylemj wrote: »

+1 to call it a 'transfer service' implies that it's integrated with Ryanair arrivals i.e. they will wait for you if the incoming flight is delayed.

As the poster above has pointed out, it's just more selling from Ryanair. To swallow the Ryanair website description of it as a 'transfer service' is frankly incredibly naive given their way of doing business which is common knowledge by now.

Sign, that's so misleading, i bought the bus ticket during the purchasing flow, even the ticket fare is paid directly to Ryanair. Big company like it wouldn't they be more responsible? "ryanair.plusairportline.com" it's very hard to tell wether this is a subsidiary of Ryanair or not...

keithclancy

coylemj wrote: »

+1 to call it a 'transfer service' implies that it's integrated with Ryanair arrivals i.e. they will wait for you if the incoming flight is delayed.

As the poster above has pointed out, it's just more selling from Ryanair. To swallow the Ryanair website description of it as a 'transfer service' is frankly incredibly naive given their way of doing business which is common knowledge by now.

Mmmmm ... I used it twice now and on both occasions the flight was delayed and the bus waited.

spurious

If it's Gatwick, use the easyjetbus instead. It's cheaper and very reliable.

coylemj

keithclancy wrote: »

Mmmmm ... I used it twice now and on both occasions the flight was delayed and the bus waited.

You used what twice? The OP didn't say which airport they are flying into. Just suppose it's the same airport as you used, are you saying that if only one person buys that ticket, their personal bus will wait for them off a Ryanair flight and whisk them to London?

Pull the other one.

coylemj

Linda3ce wrote: »

Sign, that's so misleading, i bought the bus ticket during the purchasing flow, even the ticket fare is paid directly to Ryanair. Big company like it wouldn't they be more responsible? "ryanair.plusairportline.com" it's very hard to tell wether this is a subsidiary of Ryanair or not...

The only UK options on that company's website are from Liverpool (John Lennon) or Leeds-Bradford.

http://ryanair.plusairportline.com/

The website is a complete mess, if you select the country as 'Ireland', the city options are Limerick or Galway (closed) and if you select Limerick, the only airport option is Cork!

Another classic Ryanair fcuked-up cross-selling mess.

Grandpa Hassan

Whatever you do, don't use the 'ryanair' bus option in Rome. The other two are much more regular. I hadn't used it before and it was only after the event that I realised that it wasn't a ryanair bus and was old as hell, and the other firms in the arrivals hall ran proper coaches

Fred Swanson

This post has been deleted.

coylemj

Fred Swanson wrote: »

This post has been deleted.

In 'some places' the airport is so remote that hardly anyone else but Ryanair flies there. And typically in such far-flung places, not even the airport people themselves claim that it serves the city that Ryanair attaches to the name of the airport.

Rygge airport serves Rygge and Moss......

http://www.en.ryg.no/

BrokenMan

coylemj wrote: »

The only UK options on that company's website are from Liverpool (John Lennon) or Leeds-Bradford.

http://ryanair.plusairportline.com/

The website is a complete mess, if you select the country as 'Ireland', the city options are Limerick or Galway (closed) and if you select Limerick, the only airport option is Cork!

Another classic Ryanair fcuked-up cross-selling mess.

I'm no fan of the cross-selling by ryanair but in fairness that website isnt as bad as you claim.
The only airport severed is Cork and it serves Limerick and Galway cities. Its fairly obvious. And I can guarantee Galway city isnt closed

coylemj

BrokenMan wrote: »

And I can guarantee Galway city isnt closed

Really? Have you checked their website recently....


Currently Closed
We are currently closed but will be opening again soon.

http://www.galwayairport.com/

BrokenMan

Yes but the transfers are from Cork airport to galway city. Not the airport. There is no mention anywhere on that site of galway airport. Seriously it's not that hard to figure out. Now admittedly cork airport to galway city is a strange transfer to offer but there must be a demand for it. You're obviously a Ryanair hater and just looking for faults where they don't exist.

keithclancy

coylemj wrote: »

You used what twice? The OP didn't say which airport they are flying into. Just suppose it's the same airport as you used, are you saying that if only one person buys that ticket, their personal bus will wait for them off a Ryanair flight and whisk them to London?

Pull the other one.

Torp and Weeze.

Every other time I rent a car.

Flight to Torp landed 45 minutes late. Flight landed in weeze 1 hour late