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Active line dead ?

[Deleted User] · 2014-11-26 15:26:04

Hi there, signed up to Eircom home phone and Broadband yesterday online. Received a text today from Eircom with my new telephone number saying it was now Active. Tried to use my phone but just getting silence, no ring tone nothing. The house i purchased had a previous Eircom connection but i dont know the account details…

26-11-2014 3:26pm

#1

[Deleted User]
Posts: 0 ✭

Join Date: -

Posts: 0

Hi there, signed up to Eircom home phone and Broadband yesterday online.

Received a text today from Eircom with my new telephone number saying it was now Active.

Tried to use my phone but just getting silence, no ring tone nothing.

The house i purchased had a previous Eircom connection but i dont know the account details or number.

There is also no house name or number so i am unsure how Eircom have made the connection!

Is it a case my line should be ready to make and receive calls now or should i wait 24 hours?

Incidently the number given to me from Eircom rings on my mobile but nothing comes through on the house phone.

0

Comments

#2 27-11-2014 2:02pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

irishfreeview wrote: »

Hi there, signed up to Eircom home phone and Broadband yesterday online.

Received a text today from Eircom with my new telephone number saying it was now Active.

Tried to use my phone but just getting silence, no ring tone nothing.

The house i purchased had a previous Eircom connection but i dont know the account details or number.

There is also no house name or number so i am unsure how Eircom have made the connection!

Is it a case my line should be ready to make and receive calls now or should i wait 24 hours?

Incidently the number given to me from Eircom rings on my mobile but nothing comes through on the house phone.

Hi irishfreeview

Please PM me a contact number for you and I will explore this with you further.

Thanks
Al

0