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Credit card refused

Hagui · 2014-11-25 07:47:25

Hi: I tried to buy a phone in Carphone Warehouse and I tried directly in the O2 website, and every time they refused and the reason is Post Codes does not match. What´s that means? The statements of the banks the address is correct. Thanks

25-11-2014 7:47am

#1

Hagui

Registered Users, Registered Users 2 Posts: 6 ✭

Join Date: July 2007

Posts: 4

Hi:

I tried to buy a phone in Carphone Warehouse and I tried directly in the O2 website, and every time they refused and the reason is Post Codes does not match.

What´s that means?

The statements of the banks the address is correct.

Thanks

0

Comments

#2 25-11-2014 10:43am

Bank of Ireland: Paula C

Closed Accounts Posts: 253 ✭✭

Join Date: April 2013

Posts: 249

Hi Hagui,

Thank you for your post.

To clarify why this transaction did not process correctly for you, please contact our Credit Card Service Team on 0818 251 251 where a representative will be more than happy to investigate this further for you. Alternatively if you are a register user of BOI365 Online it is possible to submit this request under your Credit Card details through the "Ask A Questions" Section of the Online Service Desk.

We hope this clarifies this for you, if we can offer you any further assistance please let us know.

Thanks,
Paula C

0