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Are you getting Full Speed with UPC

  • 17-11-2014 9:04pm
    #1
    Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭


    Hi

    Im on the 200mb UPC Horizon package, at first I was getting full speed but lately im only getting between 80mps and 135 mps wired. i called UPC who in fairness sent out an engineer who tested the line and got full speed. He also ran a test using my cable a cat 5e and also got full speed.

    I tested it later that day and only got up to 135mps :mad: is this contention ? Not much point having 200mps when you cant get it

    3917150728.png

    3917160740.png


Comments

  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    The test servers can't handle higher end connections, its most likely that which is bottlenecking it.

    I get 122Mb solid. Samknows confirms.


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    ED E wrote: »
    The test servers can't handle higher end connections, its most likely that which is bottlenecking it.

    I get 122Mb solid. Samknows confirms.

    I also get the same speeds on the upc speedtest site


  • Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    So when the engineer was there did you carry out a parallel test on your own setup?


  • Registered Users, Registered Users 2 Posts: 70 ✭✭assasins creed




  • Registered Users, Registered Users 2 Posts: 64 ✭✭dublinercheese


    I get "full" speed:

    Can't post images inline because I'm a new user.

    Speedtest.net:

    speedtest.net/result/3911572474.png

    198.21 Mb/s down
    19.73 Mb/s up
    8s Ping
    Grade: A+

    Pingtest.net:

    pingtest.net/result/110675476.png

    Line Quality: A (MOS 4.38)
    34ms Ping
    4ms Jitter
    0% Packet Loss

    ---
    UPC Fibre Power 200MB
    Ranelagh Village Dublin 6
    Directly plugged into Technicolor TC2700.U Router


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  • Registered Users, Registered Users 2 Posts: 21,529 ✭✭✭✭Alun


    Same here in Bray, although I don't always get that result on Speedtest.net, and often get lower results in the evenings when things get a bit busier, but that's understandable. I always get the full whack on the UPC speedtest though.

    3919058592.png


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    Bought a cat 6 cable today just ran a test this is what i got

    3919314632.png

    \my wife was here when the engineer called :rolleyes: he just said it was ok


  • Registered Users, Registered Users 2 Posts: 21,529 ✭✭✭✭Alun


    pm. wrote: »
    Bought a cat 6 cable today just ran a test this is what i got
    What do you get if you run the Speedtest on the UPC website?

    http://www.upc.ie/bundles/broadband-phone/speed-test/

    2u549xe.png


  • Registered Users, Registered Users 2 Posts: 6,167 ✭✭✭obi604


    I get full speed i.e 120mb if I plug a physical cat 5 cable from my Laptop directly in to the UPC box. This was tested via speedtest.net

    If I go on wireless, I only get 40mb

    cant recall the upload speeds


  • Registered Users, Registered Users 2 Posts: 1,023 ✭✭✭Greentree_uk


    3919482904.png


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  • Registered Users, Registered Users 2 Posts: 66,402 ✭✭✭✭unkel


    I regularly get over 200mbps. PC is connected to the UPC box via a 20m long (!) CAT-5 cable + passive switch

    Full film download takes about 30s :D

    Edit: just checked now, getting 192mbps. And there's probably other people in the house using wifi atm.

    Lotus Elan turbo for sale:

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    My ads on adverts.ie:

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  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    Just Ran it on UPC looks good atm but it will drop to under 100 in a while

    Last Result:
    Download Speed: 188780 kbps (23597.5 KB/sec transfer rate)
    Upload Speed: 20848 kbps (2606 KB/sec transfer rate)
    Latency: 12 ms
    Jitter: 4 ms
    18/11/2014 19:08:14


  • Registered Users, Registered Users 2 Posts: 534 ✭✭✭vlad2009


    My speed is terrible since i've moved house. I used to think so higly of UPC and now it barely works for me. router is downstairs and i can't move it. there is one signal booster but it's not that great either, so I was wondering if somebody could recomend something good? can't even play xbox online since i've moved


  • Registered Users, Registered Users 2 Posts: 17,475 ✭✭✭✭Blazer


    are you using wireless?
    Wireless g/n is crap for speed regardless of router especially in UPC's case.
    The only routers that give you upto the upc 200meg speed etc are the new 801ac routers. Have one and they're brilliant. As long as you have an ac adapter :)

    failing that get a kit of homeplug kits from argos for 30 quid and use those..they'll give you full speed or close to it if you're on the 100meg.

    I'm on eircom efibre and I'd happily kill every eircom worker to get upc where I live as I moved and UPC don't have fibre where I am :(

    http://www.argos.ie/static/Product/partNumber/1397640/Trail/searchtext%3ETPLINK.htm


  • Registered Users, Registered Users 2 Posts: 534 ✭✭✭vlad2009


    Oh I see, I didn't even know such a thing existed. so I plug one beside the router then the other in my room and conncet with ethernet cables right?

    gonna pop in to argos when I have the time and pick these up so, Thanks for the info!


    edit: meant to mention i've got the 200mbs speed, but yeah through wifi it's only 100, and considering the amount of computers and phones being used in my house it's even less than that at times


  • Registered Users, Registered Users 2 Posts: 13,272 ✭✭✭✭Paulw


    3925228911.png

    On a 200mb package, so I am happy enough. :D


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    looks like im in the minority

    3925292189.png


  • Registered Users, Registered Users 2 Posts: 7,861 ✭✭✭stimpson


    Getting this on my iPhone 6 with an ac router. Almost feel a little guilty...

    1041772037.png


  • Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    So where do I sign up for Aster SP. Z.O.O. ? :)


  • Registered Users, Registered Users 2 Posts: 7,861 ✭✭✭stimpson


    degsie wrote: »
    So where do I sign up for Aster SP. Z.O.O. ? :)

    Seems to be Upc Poland. Not sure what happened there.


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  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    stimpson wrote: »
    Seems to be Upc Poland. Not sure what happened there.

    They move IP's around geographically a lot. The database ookla do lookups again hasnt changed yet(it may be the main registration hasn't yet either).


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    The connection went 2 times yesterday and again toady, called upc told them to take back the equipment as i was not paying €80 per month for this crap service.. they have agreed to send out a new router just hope its not the Technicolor TC7200 it seems troublesome


  • Registered Users, Registered Users 2 Posts: 3,745 ✭✭✭laugh


    Anybody having problems with UPC in Dublin 1 tonight?


  • Closed Accounts Posts: 4,234 ✭✭✭Fresh Pots


    laugh wrote: »
    Anybody having problems with UPC in Dublin 1 tonight?

    My internet and phone have been gone since 3pm, in west Dublin. Absolute pain in the h**e.

    Their check your service page is also not working. It just keeps loading when I enter my account number.


  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Fresh Pots wrote: »
    My internet and phone have been gone since 3pm, in west Dublin. Absolute pain in the h**e.

    Their check your service page is also not working. It just keeps loading when I enter my account number.

    The service status page is not updated outside certain hours - the very time that customers need it. Despite many requests UPC refuse to state this on the page thereby deliberately misleading customers.


  • Closed Accounts Posts: 4,234 ✭✭✭Fresh Pots


    I see now that they replied to someone else on twitter saying there is a broadband outage and its getting looked at. Usually not gone for this long but I suppose its Sunday.


  • Registered Users, Registered Users 2 Posts: 6,920 ✭✭✭billy few mates


    Apologies but can you please explain to me exactly what those plugs do?

    I have UPC 200Mb but I never get anywhere near that, I get about 70-80 on one laptop, about 40 with my netbook and never more than about 30 with an iPad all of which I connect using WiFi. When I queried it they told me that the network adapters in these devices weren't able to handle more than 100Mb and if I wanted to get the max speed I would have to connect to the router with a network cable but this isn't practical because of its location.
    Will these plugs allow me to do this somehow?


  • Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    dub45 wrote: »
    The service status page is not updated outside certain hours - the very time that customers need it. Despite many requests UPC refuse to state this on the page thereby deliberately misleading customers.

    At least they have one. Most others have none ^^


  • Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    Apologies but can you please explain to me exactly what those plugs do?

    A simple picture may help explain:

    dLAN-500-WiFi-scenario_house-l-1597.jpg


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  • Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    ED E wrote: »
    At least they have one. Most others have none ^^

    What's the point when it doesn't work at the very times it is most needed? It fact is counterproductive because there is every chance that on seeing there is apparently "no fault" a person will start messing around with their own settings thinking that the problem is theirs.


  • Registered Users, Registered Users 2 Posts: 6,920 ✭✭✭billy few mates


    degsie wrote: »
    A simple picture may help explain:

    dLAN-500-WiFi-scenario_house-l-1597.jpg

    Thanks for that Degsie, I can see in the picture that the TV seems to be wired into one of the plugs so effectively as if the TV was plugged directly into the router in the basement if I understand it correctly..?
    For the other ones shown, are they re-transmitting the WiFi signal..?

    Lastly, can you have as many of those things as you need or do they just work in pairs...?


  • Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    Thanks for that Degsie, I can see in the picture that the TV seems to be wired into one of the plugs so effectively as if the TV was plugged directly into the router in the basement if I understand it correctly..?
    For the other ones shown, are they re-transmitting the WiFi signal..?

    Lastly, can you have as many of those things as you need or do they just work in pairs...?

    Yes the TV is 'effectively' hard wired to the router, via your home wiring.

    The wifi solution in the example shown is bridged form the effective ethernet connection and as such is not re-transmitting the routers wi-fi. There are other solutions that do this and they can be used on their own without the need of a second homeplug.

    You can use from two up, but there are practical limits. Check the manufactures website or community forums.


  • Registered Users, Registered Users 2 Posts: 6,920 ✭✭✭billy few mates


    Thanks for that, I have a few devices dotted around the house which would benefit from being plugged directly into the router rather that using the WiFi if these things could deliver a higher speed, I might just pick up a couple and give them a go.
    Also, is there a particular spec of cable I should use to plug into these things to make sure I get the best speed..?


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    Thanks for that, I have a few devices dotted around the house which would benefit from being plugged directly into the router rather that using the WiFi if these things could deliver a higher speed, I might just pick up a couple and give them a go.
    Also, is there a particular spec of cable I should use to plug into these things to make sure I get the best speed..?

    i bought this one http://www.amazon.co.uk/Devolo-dLAN-500-Wireless-Starter/dp/B00A67I5EK/ref=sr_1_1?ie=UTF8&qid=1416858062&sr=8-1&keywords=devolo+dlan+500+av+wireless+%2B+starter+kit+1833

    fine it really good it replicates the speed you get from your router


  • Registered Users, Registered Users 2 Posts: 534 ✭✭✭vlad2009


    Jeez 99 pounds is a bit steep for my pockets. I might go with the 30 quid argos ones, or could they end up being rubbish?


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  • Registered Users, Registered Users 2 Posts: 393 ✭✭Its Only Ray Parlour


    vlad2009 wrote: »
    Jeez 99 pounds is a bit steep for my pockets. I might go with the 30 quid argos ones, or could they end up being rubbish?

    I have these and they're pretty good: http://www.amazon.co.uk/TP-Link-TL-WPA281KIT-Powerline-Extender-Configuration/dp/B00ECBRGW8/

    They sell them in Eircom stores for €29: http://www.eircom.net/accessories/homeplugs/homeplugs/plug2/


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭satguy


    I'm on the 200MB plan from UPC and get really good speeds, but the wifi can be very slow. I have one PC the is very far away from the router and is too slow or just drops the signal all together. So I saw in this thread someone talk about the €30 wall plugs from Argos, and I bit the bullet today and went out and bought them.

    Here is the set up,, and watch the speed test at the end, you will like it....



    Only one left the the Portlaoise store now...


  • Registered Users, Registered Users 2 Posts: 32 Sahil123


    I get decent speeds (70mb on 120mb package) but it keeps turning off randomly and youtube is almost always slow. Do any of ye get that as well?


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭satguy


    I always get fast speed if wired, it was only when on WIFI that things went to pot, and made life hell around the house,


  • Registered Users, Registered Users 2 Posts: 8,759 ✭✭✭degsie


    satguy wrote: »
    I'm on the 200MB plan from UPC and get really good speeds, but the wifi can be very slow. I have one PC the is very far away from the router and is too slow or just drops the signal all together. So I saw in this thread someone talk about the €30 wall plugs from Argos, and I bit the bullet today and went out and bought them.

    Here is the set up,, and watch the speed test at the end, you will like it....


    Only one left the the Portlaoise store now...

    Decent video, only I wish ppl would learn the difference between MB(Megabyte) and Mb(Megabit) :P


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  • Registered Users, Registered Users 2 Posts: 388 ✭✭spatchco


    i am with upc and i find it very slow at times when i was on to them yesterday they reset the router a thompson to factory setting did not notice any difference in the course of the call he did say that if i am useing wifi it is not guaranteeded so he advised that i hard wire from the modem to my desktop,BUT i want to know where i can buy a 5 mt of cat 5 is there anywhere i can buy one made up sorry thats it in a nut shell


  • Registered Users, Registered Users 2 Posts: 393 ✭✭Its Only Ray Parlour


    spatchco wrote: »
    i am with upc and i find it very slow at times when i was on to them yesterday they reset the router a thompson to factory setting did not notice any difference in the course of the call he did say that if i am useing wifi it is not guaranteeded so he advised that i hard wire from the modem to my desktop,BUT i want to know where i can buy a 5 mt of cat 5 is there anywhere i can buy one made up sorry thats it in a nut shell

    Get CAT5e or CAT6: http://www.pcworld.ie/Product/advent-a5crm5m13-cat-5e-ethernet-cable-5-m/315992/8.15


  • Registered Users, Registered Users 2 Posts: 388 ✭✭spatchco


    excellent thanks


  • Registered Users, Registered Users 2 Posts: 393 ✭✭Its Only Ray Parlour


    spatchco wrote: »
    excellent thanks

    Remember: get CAT5e or higher. CAT5 is limited to 100Mb.


  • Registered Users, Registered Users 2 Posts: 388 ✭✭spatchco


    must check that out the ordered did not notice if it was cat 5 or 5e thanks again


  • Registered Users, Registered Users 2 Posts: 6,920 ✭✭✭billy few mates


    satguy wrote: »
    I'm on the 200MB plan from UPC and get really good speeds, but the wifi can be very slow. I have one PC the is very far away from the router and is too slow or just drops the signal all together. So I saw in this thread someone talk about the €30 wall plugs from Argos, and I bit the bullet today and went out and bought them.

    Here is the set up,, and watch the speed test at the end, you will like it....



    Only one left the the Portlaoise store now...

    Thanks for your video, it was very informative thanks. My son has an Android box in his room connected by WiFi and the playback was a bit poor at times due to constantly rebuffering. I did a speed check on it and it only registered 3-5Mb each time, I saw these items in PC World today (€31) and I picked them up. It took me two minutes to set up, and when I did the test it is now registering 75-80Mb and the difference is amazing, it doesn't stutter or buffer any more. Thanks for that.

    Do they only work in pairs? Or could I buy another one (or two) and have them in another room..?


  • Registered Users, Registered Users 2 Posts: 2,147 ✭✭✭pm.


    Got the new router delivered and there is a big difference

    3945232341.png

    Billy afaik you can add other plugs just remember that in order to get the best speed don not use extension leads as this will kill your speed plug the unit straight into the wall socket


  • Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭satguy


    Yes, you can just add more, no need to press any pair buttons, just plug them in.

    You can see in the video how well they work,,


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