Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Need to set up a different bank account for direct debit and cancel old one.

  • 12-11-2014 2:54pm
    #1
    AminaAlMag
    Registered Users, Registered Users 2 Posts: 2 ✭


    Hi I have been emailing electric ireland for about a week now with regards to closing the old bank account associated with my electric ireland account and registering a new bank account. you guys told me to email on my iban etc and i did that saturday and have not received a reply. i need this done by the end of the week and would appreciate this done soon please.


Comments

  • #2
    EI: Una
    Closed Accounts Posts: 1,585 ✭✭✭EI: Una


    Hi AminaAlMag,

    The email team will get back to you shortly - it just takes a number of working days.

    We cannot take bank details here on Boards.ie or other social media channels - otherwise we would take over a query. What we would suggest is telephoning Customer Service on 1850 372 372 to have your bank details updated there and then. They are open until 8pm Monday to Saturday.

    If you have any other account queries, we would be happy to have a look for you - just private message us your Electric Ireland account number and your name, address in full and telephone number.

    Regards,
    Una


Advertisement