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Incorrect Funds transfered to Credit Card

allyano16 · 2014-11-10 22:20:10

Hi BOI, Hoping you can answer my question - I wanted to transfer €200 from Current A/C to Credit Card via mobile banking from my phone unfortunately an unnoticed extra zero was added (2000)? Can I cancel the transaction which happened an hour ago. Thanks, A

10-11-2014 10:20pm

#1

allyano16

Registered Users, Registered Users 2 Posts: 45 ✭

Join Date: June 2010

Posts: 35

Hi BOI,

Hoping you can answer my question -

I wanted to transfer €200 from Current A/C to Credit Card via mobile banking from my phone unfortunately an unnoticed extra zero was added (2000)?

Can I cancel the transaction which happened an hour ago.

Thanks,
A

0

Comments

#2 11-11-2014 10:30am

Bank of Ireland: Janet

Closed Accounts Posts: 314 ✭✭

Join Date: March 2014

Posts: 308

allyano16 wrote: »

Hi BOI,

Hoping you can answer my question -

I wanted to transfer €200 from Current A/C to Credit Card via mobile banking from my phone unfortunately an unnoticed extra zero was added (2000)?

Can I cancel the transaction which happened an hour ago.

Thanks,
A

Hi allyano16,

Thanks for your post.

The transaction can't be cancelled, to discuss having the additional funds returned please contact Credit Card services on 0818251251 or 00353567757303 and a colleague will happily help you.

Janette

0