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eBay Nuisance

  • 30-10-2014 10:38pm
    #1
    fowlerDgrowler
    Registered Users, Registered Users 2 Posts: 166 ✭✭


    Hi,

    I have an issue with eBay where there is a dispute on whether I owe them money or not.

    I listed a handset to sell which was agreed to be purchased by a eBay member but it turned out the account was hacked ( he was transferring the money via western union but wanted my account no and the goods shipped straight away

    The phone was never shipped to him and eBay chased me for their fee. I've gone back on mails explaining the buyer was a hacked account, sent info - they
    1) are quite slow at getting back
    2) are always generic responses
    3) never listen to my response
    4) still said I was due to pay 130

    They forward the details to a debt collector - I informed the debt collector that this was a dispute with eBay and I would not be dealing with third parties.

    I responded to eBay and asked for it to be escalated, explained the scenario again and received no response.


    3 months later I receive a letter from a debt collector again, I rang them and they said eBay had responded to them and re-emphasised for them to chase this.

    My questions really are what are my options here, how can I ensure no impact on credit rating, refuse to deal with debt collector, counter summon eBay for being a nuisance


Comments

  • #2
    MarkAnthony
    Closed Accounts Posts: 6,934 ✭✭✭MarkAnthony


    There isn't a specific 'credit rating' in Ireland as such as there is in the UK/US. Contact FLAC and get some proper advice as legal advice can;t be given here and telling you to ignore it or not would be such advice IMO.

    The only advice I will give is stop dealing with either company by email/text/live chat/telex/fax/smoke signal/semaphore/morse code and start sending letters. You'd be amazed at the level you have to get in a company to be allowed to open an envelope. The upshot is if you're making this kind of 'effort' you're either a lawyer or serious.

    In addition one can only counter-claim if being sued, I'm also not sure nuisance is the correct head here either. Again I won't comment on the likelihood of this ever seeing the inside of the district court.


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