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Cancellation of new contract

  • 26-10-2014 2:43pm
    #1
    kmb
    Registered Users, Registered Users 2 Posts: 1,723 ✭✭✭


    Hi,

    My father in law who is a pensioner had a eircom rep called to the door and confused him with the costs etc.He signed the contract on the 16/10/14.
    I have contacted the rep today who advised that i need to contact eircom but email addreses are non existant anywhere.
    I will pm you his details and hopefully you can stop the winback process as he does not want the serrvice.
    I realise that you need to talk to him so i will PM all details.
    He may still be under contract with Vodafone.

    Kind Regards,
    Kieran


Comments

  • #2
    Kristopherus
    Registered Users, Registered Users 2 Posts: 11,907 ✭✭✭✭Kristopherus


    Is there not a 2-week cooling off period in which you can cancel without penalty? Check the contract he signed and also the T & Cs of the plan he signed up to on the Eircom website.


  • #3
    eircom: Tracey
    Closed Accounts Posts: 795 ✭✭✭eircom: Tracey


    kmb wrote: »
    Hi,

    My father in law who is a pensioner had a eircom rep called to the door and confused him with the costs etc.He signed the contract on the 16/10/14.
    I have contacted the rep today who advised that i need to contact eircom but email addreses are non existant anywhere.
    I will pm you his details and hopefully you can stop the winback process as he does not want the serrvice.
    I realise that you need to talk to him so i will PM all details.
    He may still be under contract with Vodafone.

    Kind Regards,
    Kieran
    Hi kmb, 

    I can see that Al has responded to you through PM's there.

    Thanks 

    Tracey 


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