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<SNIP> motors

  • 25-10-2014 11:44am
    #1
    Lena2008
    Registered Users, Registered Users 2 Posts: 3 ✭


    Anyone else have a bad customer service experience with <SNIP> Motors Galway?


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    What is the Consumer Issue here? If you provide more details, then posters can off advice.


  • #3
    Lena2008
    Registered Users, Registered Users 2 Posts: 3 ✭Lena2008


    dudara wrote: »
    What is the Consumer Issue here? If you provide more details, then posters can off advice.

    Sent the car in for a bulb change,the technician said we needed a whole new unit,costing €390+labour.. And we should get the other unit also,as it could go at any moment.. When my husband checked it again,the technician had actually broken the clip holding the light bulb .. And having checked around a new unit is not needed just a new light bulb fitted properly!!


  • #4
    Sam Kade
    Registered Users, Registered Users 2 Posts: 12,313 ✭✭✭✭Sam Kade


    If the bulb was only blown in the first place you should go to a motor factors some of them will even fit the bulb for no extra charge. Plenty garages do that for extra revenue but he was going for the kill. A woman going to the garage on her own means they will presume she knows nothing about cars.


  • #5
    Lena2008
    Registered Users, Registered Users 2 Posts: 3 ✭Lena2008


    Sam Kade wrote: »
    If the bulb was only blown in the first place you should go to a motor factors some of them will even fit the bulb for no extra charge. Plenty garages do that for extra revenue but he was going for the kill. A woman going to the garage on her own means they will presume she knows nothing about cars.

    Thing is,my husband was with me,we were in Galway,passing through going to a Funeral,it would be dark on the drive home,so we popped in there,we live outside of Galway City.. For all this agro,if he had just changed the bulb,I'd be giving them a good review not telling anyone that will listen how bad they are!!


  • #6
    Sam Kade
    Registered Users, Registered Users 2 Posts: 12,313 ✭✭✭✭Sam Kade


    Lena2008 wrote: »
    Thing is,my husband was with me,we were in Galway,passing through going to a Funeral,it would be dark on the drive home,so we popped in there,we live outside of Galway City.. For all this agro,if he had just changed the bulb,I'd be giving them a good review not telling anyone that will listen how bad they are!!
    He was really pushing his luck :mad: must have been a slow day at the garage.


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