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HTC One slow to respond during/after charging

  • 29-09-2014 10:03am
    #1
    Techless
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭


    Recently, I have noticed that when my HTC One (about 12 months old) is charging, it is very slow to respond if you try to use it and also after the charging is completed, it can still be slow to react. It seems to need a restart to get it back working properly.
    This was never a problem previously and I don't think it started happening after installing any new apps.
    Any ideas or suggestions appreciated.


Comments

  • #2
    The Polisher
    Registered Users, Registered Users 2 Posts: 29 ✭The Polisher


    my HTC was/is doing exactly the same............so I removed all games/apps I did not need. I also installed AVG Antivirus + AVG Cleaner(2014). Works much better now but still not as good as it should be.Probably time for a new phone !!!


  • #3
    The Polisher
    Registered Users, Registered Users 2 Posts: 29 ✭The Polisher


    my HTC was/is doing exactly the same............so I removed all games/apps I did not need. I also installed Free Editions of AVG Antivirus + AVG Cleaner(2014). Works much better now but still not as good as it should be.Probably time for a new phone !!!


  • #4
    Techless
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Techless


    The Polisher wrote: »
    my HTC was/is doing exactly the same............so I removed all games/apps I did not need. I also installed Free Editions of AVG Antivirus + AVG Cleaner(2014). Works much better now but still not as good as it should be.Probably time for a new phone !!!

    Cheers for the advice, will give it a try.


  • #5
    wreckless
    Registered Users, Registered Users 2 Posts: 702 ✭✭✭wreckless


    my 5 month m8 is doing exactly the same. will be sending it off for a service as its really annoying. lock button just stops working sometimes


  • #6
    Techless
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Techless


    Where would you bring it for a service ?

    I tried contacting the HTC support site and was advised to do a factory reset, don't want to do that if possible.


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  • #7
    Squeeonline
    Registered Users, Registered Users 2 Posts: 2,570 ✭✭✭Squeeonline


    Try removing the antivirus too. They usually do more harm than good on android. I've yet to see a compelling reason to use one, unless you are a clueless user, and like installing random .apk files.


  • #8
    wreckless
    Registered Users, Registered Users 2 Posts: 702 ✭✭✭wreckless


    Techless wrote: »
    Where would you bring it for a service ?

    I tried contacting the HTC support site and was advised to do a factory reset, don't want to do that if possible.
    its under warranty, get vodafone to send it off to phonemenders or htc approved repairs


  • #9
    Techless
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Techless


    wreckless wrote: »
    its under warranty, get vodafone to send it off to phonemenders or htc approved repairs

    Is there much involved in backing up the phone content and restoring it ?


  • #10
    uck51js9zml2yt
    Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Techless wrote: »
    Is there much involved in backing up the phone content and restoring it ?

    There's an app for the pc to which it synchs.


  • #11
    Keith186
    Registered Users, Registered Users 2 Posts: 3,225 ✭✭✭Keith186


    It might be some app using too much RAM.

    Go to Settings, Apps, Running next time it happens and see is it low on RAM.
    Mine is on 1.1/1.7GB now and it's running fine but I had the same issue with it being slow before.

    I think some app was causing a memory leak, it might show up high on the list if you get a battery app like GSAM. I uninstalled a few of my last downloaded apps and it was fine after a reboot. Battery was also drawing way quicker on mine before I got it back to normal.


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  • #12
    hazbot
    Registered Users, Registered Users 2 Posts: 106 ✭✭hazbot


    Are you using the original charger that came with the phone?
    I had the exact same symptoms a while back with a HTC Desire, when I switched to using a cheapo USB charger. The screen response was very erratic when plugged in, and for a short while after unplugging.

    I'd say the cheaper chargers have a much "noisier" output and the electrical interference can upset the touch sensitivity on the phone.

    Try a different charger if possible and see if that makes any difference.


  • #13
    Riesen_Meal
    Registered Users, Registered Users 2 Posts: 10,580 ✭✭✭✭Riesen_Meal


    hazbot wrote: »
    Are you using the original charger that came with the phone?
    I had the exact same symptoms a while back with a HTC Desire, when I switched to using a cheapo USB charger. The screen response was very erratic when plugged in, and for a short while after unplugging.

    I'd say the cheaper chargers have a much "noisier" output and the electrical interference can upset the touch sensitivity on the phone.

    Try a different charger if possible and see if that makes any difference.

    HTCs are notorious for this from my experience....


  • #14
    Techless
    Registered Users, Registered Users 2 Posts: 591 ✭✭✭Techless


    hazbot wrote: »
    Are you using the original charger that came with the phone?
    I had the exact same symptoms a while back with a HTC Desire, when I switched to using a cheapo USB charger. The screen response was very erratic when plugged in, and for a short while after unplugging.

    I'd say the cheaper chargers have a much "noisier" output and the electrical interference can upset the touch sensitivity on the phone.

    Try a different charger if possible and see if that makes any difference.

    Think that might be the problem, only started to notice this after I replaced my charger. Cheers.


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