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Travelling alone Heathrow T1-T5

  • 28-09-2014 1:16pm
    #1
    avs0020
    Closed Accounts Posts: 24 ✭


    Hi folks.

    Its been many years since I last went through Heathrow on route to South Africa but I am doing this trip again. Last time I remembered struggling with suitcases because one could not take the suitcase trolleys out on to the platform (security thing - fear of trolleys landing on railway lines I presume). back then we had 2 suitcases and I was travelling with my husband.

    This time its still 2 suitcases (one large one medium) plus my shoulder bag, but I am travelling alone. I also have a dodgy back now after an injury.

    Is anyone aware of any assistance offered to someone like me when travelling from Terminal 1 to Terminal 5 on the Heathrow express?

    I presume there is no way that I can book my bags straight through from Cork (Aer Lingus) to Cape Town (via British Airways)??

    Also how long should someone in my physical condition saddled with suitcases allow for travelling between the two terminals.

    Thanks for any advice.


Comments

  • #2
    Sonderkommando
    Registered Users, Registered Users 2 Posts: 183 ✭✭Sonderkommando


    I was in heathrow yesterday and I seen a luggage assistance kiosk offering a service between terminals 1 2 3.

    The porter service that goes from terminal 1 2 3 to 4 and 5 costs a service charge as far as I'm aware.

    Also if you tell aer lingus at bag drop your final destination they will usually check your bags on to the next airline for you.


  • #3
    highlydebased
    Registered Users, Registered Users 2 Posts: 7,472 ✭✭✭highlydebased


    Be aware that Aer Lingus now operate into T2 at LHR.

    If booked on one ticket then your bags will be checked onto your BA flight, and you could simply transfer via the airside transfer centre rather than having to use the train.


  • #4
    circular flexing
    Registered Users, Registered Users 2 Posts: 2,593 ✭✭✭circular flexing


    highlydebased wrote: »
    Be aware that Aer Lingus now operate into T2 at LHR.

    If booked on one ticket then your bags will be checked onto your BA flight, and you could simply transfer via the airside transfer centre rather than having to use the train.

    This. I would very very surprised if the bags cannot be booked through.


  • #5
    coylemj
    Registered Users, Registered Users 2 Posts: 25,620 ✭✭✭✭coylemj


    This is from the Heathrow Express FAQ page...

    Where can I get travel assistance?

    At Heathrow

    If you need assistance for reasons of disability or mobility, view our Accessiblity page.

    If you think you’ll need further help, our Customer Relations will be happy to help - call +44 (0)845 600 1515. To find out about available help at the airport, visit www.heathrow.com/prm

    If you simply need help with luggage, Skycaps offer a porter service on +44 (0)20 7922 6793 (www.skycaps.com) and Airport Concierges are available from DiamondAir on +44 (0)20 8897 9183 (www.diamond-air.co.uk)


  • #6
    avs0020
    Closed Accounts Posts: 24 ✭avs0020


    Thanks so much for the advice. Really appreciate it


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  • #7
    roundymac
    Registered Users, Registered Users 2 Posts: 2,712 ✭✭✭roundymac


    You can book your bags through to Cape Town when flying from Cork. Just make sure to say it the agent at check in to be on the safe side. You will be flying on a BA ticket but on a Aer Lingus flight for the Cork LHR leg. It will take you about 90 mins to get from T2 to T5. I did it last year from T1 but it should be about the same time wise. Enjoy your trip.


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