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Logged A Fault Over Two Weeks Ago

  • 15-09-2014 3:29pm
    #1
    changepartners
    Closed Accounts Posts: 148 ✭✭


    I logged a fault (phone line dead) at the end of August and have not follow up since. Is this normal? To be left without a phone for over two weeks?

    I can't even trace it online as the fault doesn't show on my online account despite you having a record of it being logged.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    changepartners wrote: »
    I logged a fault (phone line dead) at the end of August and have not follow up since. Is this normal? To be left without a phone for over two weeks?

    I can't even trace it online as the fault doesn't show on my online account despite you having a record of it being logged.
    Sorry to hear this changepartners

    Please PM me your account information and I will look in to this further for you

    Thanks
    Al


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