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Three nbs contract

  • 15-09-2014 9:20am
    #1
    lisasully
    Registered Users, Registered Users 2 Posts: 2 ✭


    I am out of contract with three nbs since yesterday I rang to tell them I'm going elsewhere and they told me I have to give 30 days notice is this correct even though my contract is finished with them


Comments

  • #2
    Varik
    Registered Users, Registered Users 2 Posts: 12,561 ✭✭✭✭Varik


    lisasully wrote: »
    I am out of contract with three nbs since yesterday I rang to tell them I'm going elsewhere and they told me I have to give 30 days notice is this correct even though my contract is finished with them

    Yes, you still need to give notice.


  • #3
    slimjimmc
    Registered Users, Registered Users 2 Posts: 7,786 ✭✭✭slimjimmc


    You should have received a letter giving you 30 days notice that the NBS contract will be ending and if you don't do anything you will be automatically transferred to a new Three broadband contract (this was probably explained in your NBS contract).
    It seems you didn't take that opportunity to cancel and you have now entered a new contract and the T&Cs that come with it.
    http://www.three.ie/shop/broadband-plans/national-broadband-scheme/
    http://www.dcenr.gov.ie/Communications/Communications+Development/National+Broadband+Scheme/NBS+Expiry+-+Frequently+Asked+Questions.htm#4


  • #4
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    lisasully wrote: »
    I am out of contract with three nbs since yesterday I rang to tell them I'm going elsewhere and they told me I have to give 30 days notice is this correct even though my contract is finished with them

    In general, yes. Your set contract fnished (let's say it was 12 months). Once that expired, you would automatically be placed on a rolling one-month contract, which requires 30 days notice to quit.

    If you wanted to leave when your set contract was up, then you should have given notice 30 days prior to its finish.


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