Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Database or diary system

  • 29-08-2014 2:00pm
    #1
    Morpork
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭


    I'm looking to build a catalog of problems and solutions I've encountered in IT support, for my own reference. Right now I have an issue with my computer I've had in the past, but I can't remember what I did to solve it. So from now on I want to document each problem/solution and have it searchable.

    I could just throw everything into a Word document, but it would look awful and be difficult to search through.

    Is there any software, website or app out there that would be suitable for this kind of thing? I was looking at free help desk software or online diaries, but it doesn't really fit with what I want.

    Any suggestions?


Comments

  • #2
    TonyStark
    Registered Users, Registered Users 2 Posts: 851 ✭✭✭TonyStark


    Morpork wrote: »
    I'm looking to build a catalog of problems and solutions I've encountered in IT support, for my own reference. Right now I have an issue with my computer I've had in the past, but I can't remember what I did to solve it. So from now on I want to document each problem/solution and have it searchable.

    I could just throw everything into a Word document, but it would look awful and be difficult to search through.

    Is there any software, website or app out there that would be suitable for this kind of thing? I was looking at free help desk software or online diaries, but it doesn't really fit with what I want.

    Any suggestions?

    Mediawiki?


  • #3
    BopNiblets
    Registered Users, Registered Users 2 Posts: 3,579 ✭✭✭BopNiblets


    Word?! Well ooh la di da, I just use a txt file! :pac:

    Google Keep or Ever notes?


  • #4
    Morpork
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭Morpork


    lol Bop. :)

    I tried all 3 suggestions and Evernote seems like it will do the job nicely.
    Thanks!


  • #5
    sebphoto
    Registered Users, Registered Users 2 Posts: 559 ✭✭✭sebphoto


    excel? wiki? crm?


Advertisement