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Problem with salary lodgement (again)

  • 28-08-2014 6:17am
    #1
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭


    Dear Bank Of Ireland,
    I haven't been paid this morning, last time it happened it was a problem at your end. Is there anything up?


Comments

  • #2
    blade1
    Registered Users, Registered Users 2 Posts: 12,605 ✭✭✭✭blade1


    Not  with mine anyway!


  • #3
    mr kr0nik
    Registered Users, Registered Users 2 Posts: 755 ✭✭✭mr kr0nik


    Thanks for that but it looks like its not just me.

    http://www.boards.ie/vbulletin/showthread.php?t=2057278826&page=2


  • #4
    blade1
    Registered Users, Registered Users 2 Posts: 12,605 ✭✭✭✭blade1


    Yeah,I see others are having a problem.


  • #5
    setanta74
    Registered Users, Registered Users 2 Posts: 387 ✭✭setanta74


    All the staff in my company going mental. No salaries in accounts this morning again!!!!!!


  • #6
    Sweet Rose
    Closed Accounts Posts: 206 ✭✭Sweet Rose


    Can anyone from BOI tell us when this might be rectified??


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  • #7
    Flippyfloppy
    Registered Users, Registered Users 2 Posts: 3,749 ✭✭✭Flippyfloppy


    This is ridic. How do we petition for government departments to stop using BOI. I'm going to be anxious now before every payday if there's uncertainty regarding getting paid.


  • #8
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Good morning all, 

    Thanks for your posts. 

    We have reports of some payments being delayed which we are investigating urgently. Our focus is always to ensure prompt payment for our customers. Please accept our sincere apologies for this. We will issue a further update shortly.

    Thanks

    Billy


  • #9
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi all, 

    Bank of Ireland confirms that all other banks have received any delayed payment originating from Bank of Ireland. Many of these payments have already processed and all credits will be in accounts by the end of today. The Bank extends an apology to those who experienced a delay today.

    Thanks

    Billy


  • #10
    veganrun
    Closed Accounts Posts: 1,137 ✭✭✭veganrun


    Does this also affect Bank of Ireland to Bank of Ireland payments?  Or just Bank of Ireland to other banks?


  • #11
    Harry Angstrom
    Registered Users, Registered Users 2 Posts: 19,351 ✭✭✭✭Harry Angstrom


    There's never a delay in taking money from people's accounts when it comes to current account fees and makey-uppy maintenance charges. Funny that.


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  • #12
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    veganrun wrote: »
    Does this also affect Bank of Ireland to Bank of Ireland payments?  Or just Bank of Ireland to other banks?
    Hi veganrun, 

    Thank for your post. 

    This mainly affected payments to other banks.

    Thanks

    Billy 


  • #13
    blade1
    Registered Users, Registered Users 2 Posts: 12,605 ✭✭✭✭blade1


    Is it too early to say there's a problem again?
    No wages yet!
    Will there? Won't there?
    Ooh the suspense!


  • #14
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi blade1,

    Thanks for contacting us on Boards.

    Please check your account throughout the day, as payments can arrive over the course of the day. 

    If you need help with any other query, please let us know. 

    Thanks,
    Sarah


  • #15
    blade1
    Registered Users, Registered Users 2 Posts: 12,605 ✭✭✭✭blade1


    In there now, just a bit edgy every payday after recent events!


  • #16
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    Hi blade1,

    Thanks for your reply.

    We understand this and are sorry you feel this way. Please be assured that payment delays are investigated fully to ensure these will not occur in the future. 

    Please let us know if you need help with any other query. 

    Thanks,
    Sarah


  • #17
    Flippyfloppy
    Registered Users, Registered Users 2 Posts: 3,749 ✭✭✭Flippyfloppy


    Hey, please remind BOI to pay us tomorrow!


  • #18
    blade1
    Registered Users, Registered Users 2 Posts: 12,605 ✭✭✭✭blade1


    Hallelujah!!!!!!
    Wages are there today!!
    Praise The Lord, it's a miracle!!!!!:pac:


  • #19
    Legislator
    Registered Users, Registered Users 2 Posts: 139 ✭✭Legislator


    We need to remember that its payDAY, meaning that you can get paid at any time during that business day. There is absolutely no obligation on any bank to have money in your account first thing in the morning. Over 85% of people in Europe actually get their salaries / wages paid in during the day and not early morning.


  • #20
    Flippyfloppy
    Registered Users, Registered Users 2 Posts: 3,749 ✭✭✭Flippyfloppy


    Legislator wrote: »
    We need to remember that its payDAY, meaning that you can get paid at any time during that business day. There is absolutely no obligation on any bank to have money in your account first thing in the morning. Over 85% of people in Europe actually get their salaries / wages paid in during the day and not early morning.
    That may be, however payday is nothing more than a commonly used saying, not used to define that payment can arrive at any time during the day. Also, in the context of this issue, there have been two confirmed faults with the BOI payment system when paying public servants. It's not as though everyone is being greedy saying they want their money by the time their morning alarm goes off...it's the fact that due to 2 mess ups people have been left feeling anxious as to whether they will get paid properly. *the first salary lodgement messup resulted in some civil servants not getting paid for a day or two after 'payday'


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