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4 Blu-Ray for €12 - XV Marketplace

Comments

  • Registered Users, Registered Users 2 Posts: 44,201 ✭✭✭✭Basq


    Don't bother..

    .. ordered 5 for €12 two weeks ago.

    They cancelled 4, despatched one and that never arrived. Sent 2 e-mails.. no response!

    Dodgy dodgy dodgy.. and most non-existant customer service I've ever dealt with.


  • Registered Users, Registered Users 2 Posts: 716 ✭✭✭phil1nj


    Based on the last blu ray promotion from this shower, reckon I'll give it a miss as well:(


  • Registered Users, Registered Users 2 Posts: 4,201 ✭✭✭Sappy404


    Had a few quid on my Entropay account so gave it a go. Dredd, Looper, Iron Man 2 and Dark Knight Rises for €14 (incl. delivery) will be nice but my expectations are quite low.


  • Registered Users, Registered Users 2 Posts: 3,663 ✭✭✭pah


    They're all pre-owned as far as I can see


  • Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    pah wrote: »
    They're all pre-owned as far as I can see

    Yep, rental copies with stickers stuck to the inlays. Atrocious customer care, no replies at all most of the time. Stay away.


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  • Registered Users, Registered Users 2 Posts: 32 dave011


    Stay well clear,I ordered off them and I'm stil waiting on two of my DVDs,I emailed five times now no reply back at all, they charged my card.


  • Registered Users, Registered Users 2 Posts: 314 ✭✭mell61


    I must be in the minority, that i've had few issues ordering from them... put through 3 order, about 13-14 blu-ray in total, got all but 1 (on first order, re-ordered from them next time and got that blu-ray).
    The ones not shipped, I got an email advising they'd refund and it was.


  • Registered Users, Registered Users 2 Posts: 152 ✭✭fast_eddie


    Same experience as mell61, very few issues at all, and none that weren't resolved.
    Ordered four on Monday, first arrived today...


  • Registered Users, Registered Users 2 Posts: 4,201 ✭✭✭Sappy404


    Got an email, 2 of the 4 I ordered were cancelled, the others were 'dispatched', though I'm taking nothing for granted.


  • Closed Accounts Posts: 5,309 ✭✭✭former legend


    OK, got the first of four yesterday, just got an email telling me two of the others had been dispatched but that one was "out of stock or unsuitable for sale" and was cancelled.

    As Meatloaf said, three out of four ain't bad. The one I received was in mint condition so I'll be giving XV Marketplace a lash again.


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  • Registered Users, Registered Users 2 Posts: 4,201 ✭✭✭Sappy404


    OK, got the first of four yesterday, just got an email telling me two of the others had been dispatched but that one was "out of stock or unsuitable for sale" and was cancelled.

    As Meatloaf said, three out of four ain't bad. The one I received was in mint condition so I'll be giving XV Marketplace a lash again.

    You took the words right out of my mouth.


  • Registered Users, Registered Users 2 Posts: 504 ✭✭✭terryduff12


    Another deal on 4 for €10 blue rays is it worth the risk?


  • Closed Accounts Posts: 5,309 ✭✭✭former legend


    Another deal on 4 for €10 blue rays is it worth the risk?

    Wouldn't call it a risk - if you don't receive one of them, what have you lost?

    Current selection isn't great though.


  • Registered Users, Registered Users 2 Posts: 4,201 ✭✭✭Sappy404


    For the record, on the purchase I mentioned above, 2 arrived the day after the email I got. I've just checked the CC statement for the refund for the other two, and they appear to have not charged me at all. Mad.


  • Registered Users, Registered Users 2 Posts: 7,264 ✭✭✭witnessmenow


    Wouldn't call it a risk - if you don't receive one of them, what have you lost?

    Current selection isn't great though.

    You have to put some value on your time to chase up a refund etc


  • Registered Users, Registered Users 2 Posts: 44,201 ✭✭✭✭Basq


    You have to put some value on your time to chase up a refund etc
    Indeed - ordered 5 items, they shipped 1 (which never arrived).

    4 e-mails later.. was told on August 25th that they've refunded me fully and it's yet to appear in my account.

    Easily the worst company I've EVER dealt with online and I buy probably something online at least once a week.


  • Registered Users, Registered Users 2 Posts: 7,220 ✭✭✭bren2001


    Basq wrote: »
    Indeed - ordered 5 items, they shipped 1 (which never arrived).

    4 e-mails later.. was told on August 25th that they've refunded me fully and it's yet to appear in my account.

    Easily the worst company I've EVER dealt with online and I buy probably something online at least once a week.

    I ordered some a few weeks ago. 2 of them never arrived. They processed the refund after 1 email. Came home on Friday to find the 2 I ordered waiting for me.


  • Closed Accounts Posts: 5,309 ✭✭✭former legend


    You have to put some value on your time to chase up a refund etc

    Not really; I ordered 4 last month, only 3 arrived and I was only charged for 3.

    In fact, my card wasn't charged anything until the discs had been received.

    Very happy with the service, bargain basement prices. Win-win.


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