Sky broadband slowing down over time

I'm hoping the good folks on this board can point me in the right direction in terms of my connection i.e. is it something at my end or Sky's

So I signed up with SamKnows a while back after going to a particularly bad slowdown period which rectified itselfa day or two before the SamKnows monitor arrived, however, the image below shows the stats for my download speed since it was installed



Is it just me or is there a downward trend?

Here's the hourly downstream for the last week taken at the following times daily by the SamKnows monitor

• 00:00
• 06:00
• 12:00
• 18:00
• 19:00
• 20:00
• 21:00
• 22:00
• 23:00

Below are my router stats



I've also attached some of the SamKnows raw data in an excel file

Is this just a case of too high a contention ratio for the line or other users hogging or something else. This has really only started getting bad in the last 2-3 months, but it feels like its getting worse by the day

ED E

Congested exchange. You aren't on NGN. If there was an improvement the radio link was probably upgraded but its still low bandwidth so within a short period was saturated again.

jca

Not helpful I know but to put it simply, Sky BB is dire. Ring them and cancel, don't listen to the BS from their support staff. I endured their dreadful BB for almost a year until I cracked and went to Eircom. Act now to preserve your sanity.

Kenny Logins

Mine has dropped in the last week or so too. I did ring to cancel a couple of months back but they persuaded me to stay with a reduction for 6 months and a review after that. Tempted to switch to Vodafone.

jca

Switch to anyone else, no point in having BB for half price, free etc. when you can't use it.

Kenny Logins

Fatcheese are offering €70 cashback for Vodafone contract sign-ups.

http://www.fatcheese.ie/cashback/vodafone-home-broadband/

jca

Kenny Logins wrote: »

Fatcheese are offering €70 cashback for Vodafone contract sign-ups.

http://www.fatcheese.ie/cashback/vodafone-home-broadband/

A word of warning if trying to move from sky to voda and your exchange is LLU. I had a nightmare as voda kept telling me my line wasn't capable of bb because they couldn't see the line. It got nasty in the end with voda trying to charge me an early cancellation fee for a service that never went live. I got a rebate in the end but just be careful as it was a lot of stress that I didn't need tbh.

ED E

jca wrote: »

Switch to anyone else, no point in having BB for half price, free etc. when you can't use it.

In this case this is bad advise. Eircom/vodafone will perform exactly the same. The op is on a small rural 3mb exchange that can't handle the load being thrown at it. These exchanges are never LLU as its not profitable so the backhaul is shared equally between subscribers.

OP your only hope for improvement will be fixed wiress or good 3g until the exchange becomes NGN(unlikely to be soon).

Kenny Logins

ED E wrote: »

In this case this is bad advise. Eircom/vodafone will perform exactly the same. The op is on a small rural 3mb exchange that can't handle the load being thrown at it. These exchanges are never LLU as its not profitable so the backhaul is shared equally between subscribers.

OP your only hope for improvement will be fixed wiress or good 3g until the exchange becomes NGN(unlikely to be soon).

My line is similar yet Eircom and Vodafone are offering 10mb

EDIT: sorry, not doubting you, just curious if this is the case - Sky not in a position to offer fibre yet?

jca

ED E wrote: »

In this case this is bad advise. Eircom/vodafone will perform exactly the same. The op is on a small rural 3mb exchange that can't handle the load being thrown at it. These exchanges are never LLU as its not profitable so the backhaul is shared equally between subscribers.

OP your only hope for improvement will be fixed wiress or good 3g until the exchange becomes NGN(unlikely to be soon).

No they won't. Before I went efibre I had dsl bb with various providers, namely Eircom, Vodafone, Homevision( by far the best provider) who closed unfortunately and finally sky who were terrible in the extreme. I never had a bother with any provider only sky.

ED E

jca wrote: »

No they won't. Before I went efibre I had dsl bb with various providers, namely Eircom, Vodafone, Homevision( by far the best provider) who closed unfortunately and finally sky who were terrible in the extreme. I never had a bother with any provider only sky.

In your case the provider was the problem, this int the OPs problem. You're comparing apples and oranges.

Your location says enniscorthy, thats very likely to be LLU, so connecting to the internet through different providers uses different kit and different routes. With the OP there is only one set of DSLAMS and one route to the core network, which is the problem.